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Get an overview of this hotel
Family-friendly ski hotel with a full-service spa

Popular property highlights

Free WiFi
Laundry facilities
Babysitting or childcare (surcharge)
Multilingual staff
Concierge services

Located in Razlog, The Balkan Jewel Resort, Trademark Collection by Wyndham is in a national park, within a 15-minute drive of Paisii Hilendarski Historical Center and Holy Trinity Church. This upscale hotel is 6.9 mi (11.1 km) from Chapel of the Holy Virgin and 7 mi (11.3 km) from Museum of Otets Paisii Hilendarski.

Make yourself at home in one of the 160 guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and ovens. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided daily.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. A spa tub and a sauna offer a relaxing way to wind down after a day on the slopes. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary ski shuttle makes getting to the slopes a breeze.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Featured amenities include a computer station, dry cleaning/laundry services, and multilingual staff. Event facilities at this hotel consist of conference space and a meeting room.

Languages spoken

  • English

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Balkan Jewel Resort and Chalets

Razlog Valley, Razlog, 2760

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Wheelchair accessible
  • Concierge services
  • Total number of rooms - 160
  • Conference space
  • Ski storage
  • Laundry facilities
  • Television in common areas
  • Arcade/game room
  • Garden
  • Library
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • Front desk (limited hours)
  • Dry cleaning/laundry service
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Sauna
  • Wedding services
  • Designated smoking areas
  • Pool umbrellas
  • Billiards or pool table
  • Tours/ticket assistance
  • Free WiFi
  • Free area shuttle
  • Number of restaurants - 1
  • Number of meeting rooms - 1
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Number of spa tubs - 1
  • Free shopping centre shuttle
  • Snack bar/deli
  • Turkish bath/Hammam
  • Computer station
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Luggage storage
  • Free ski shuttle
  • Ski passes available
  • Pool sunloungers
  • Terrace
  • Babysitting or childcare (surcharge)
  • Children's club (surcharge)
  • Supervised childcare/activities (free)
  • Vending machine
  • Wheelchair accessible: No

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Supervised childcare/activities (free)
  • Free WiFi
  • Kitchenette
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Full-sized refrigerator/freezer
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Bulgarian
  • Greek

Room Amenities

The Balkan Jewel Resort, Trademark Collection by Wyndham offers 160 accommodations with DVD players and safes. Beds feature premium bedding. Accommodations at this 4-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Razlog hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided daily.

  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Kitchenette
  • Desk
  • Premium bedding
  • Room service
  • Cookware, dishware and utensils
  • DVD player
  • Full-sized fridge/freezer
  • Stovetop
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • TV size (measurement) inch
  • Bathtub or shower
  • Housekeeping - once per stay
  • Limited housekeeping
  • In-room climate control (heating)
  • Oven
  • Towels provided
  • Linens provided

Where to Eat

The Balkan Jewel Resort, Trademark Collection by Wyndham has a restaurant on site.

Room service is available.

Nearby Things to do

  • Golfing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scooter/moped rentals nearby
  • Rafting nearby
  • Parasailing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Snowboarding nearby
  • Ecotours nearby
  • Ski lessons available nearby
  • Golf lessons available nearby
  • Bicycle rentals on site
  • Horse riding/rental on site
  • Playground on site
  • Ski equipment rentals on site
  • Segway rental/tour nearby
  • Sledding nearby
  • Snow tubing nearby
  • Hot springs nearby
  • Rock climbing nearby
  • Cave exploring nearby
  • Ziplining nearby
  • Horse riding nearby

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 2
  • Couples treatment rooms
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Reflexology
  • Sports massage
  • Detoxification wrap

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is: 18

Check-in time ends at 11 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

You need to know

The maximum number of cots/cribs in a room is 1.

Please note that there are additional fees associated with the use of this property's leisure center and resort facilities.

Guests must contact this hotel after booking to reserve a terrace or fireplace, subject to availability.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts major credit cards, Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a smoke detector and a first aid kit in each accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

No cots (infant beds) available

Children stay free

One child stays free

Front desk opens daily at 7 AM

Front desk closes daily at 11 PM

Debit cards

Staffed front desk

Smoke detector

Children stay free - maximum age 7

Property uses a professional cleaning service

Property is cleaned with disinfectant

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

No gap period between guests' stays

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property does not follow sanitisation practices of any association

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: EUR 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Balkan Jewel
  • Balkan Jewel Bansko
  • Balkan Jewel Resort
  • Balkan Jewel Resort Bansko
  • Balkan Resort
  • Balkan Jewel Resort Diamond Resorts Bansko
  • Balkan Jewel Resort Diamond Resorts
  • Balkan Jewel Diamond Resorts Bansko
  • Balkan Jewel Resort by Diamond Resorts
  • Balkan Jewel Resort Razlog
  • Balkan Jewel Razlog
  • Balkan Jewel by Diamond s
  • Razlog Balkan Jewel Resort and Chalets Aparthotel
  • Balkan Jewel Resort Chalets Razlog
  • Balkan Jewel Resort Chalets
  • Balkan Jewel Chalets Razlog
  • Aparthotel Balkan Jewel Resort and Chalets Razlog
  • Aparthotel Balkan Jewel Resort and Chalets
  • Balkan Jewel Resort and Chalets Razlog
  • Balkan Jewel Chalets
  • Balkan Jewel Resort by Diamond Resorts
  • Balkan Jewel Resort
  • Razlog Balkan Jewel Chalets

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

The property is professionally cleaned.

Contactless check-in and contactless check-out are available.

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