6/10 Okay
Simon T.
7 Mar 2026
Liked: Cleanliness
Accommodation alright, but issues with access.Unfortunately our stay here was spoiled due to the access code being changed on day 2 of our stay, without any notice. We were out visiting family and returned mid afternoon and were unable to access the property, the contact details on the booking confirmation did not work (number invalid) and after regaining access we realised the information provided inside the house was different to those quoted in the limited comms. We eventually made contact with someone via the "ring" doorbell, who first told us the keyless entry didn't work well in the cold (this is in Alberta during the winter, so if this is a known issue why rely on it?) and then told us they had changed the code. neither the old or new code worked. the person then sent their mother out, who turned up 20 mins later and made the same attempts we had and then said they had to go and fetch the key, another 20 mins later she returned with a key and we finally gained access after an hour of being stuck outside in the cold temperatures. Despite asking, no reason was given as to why the code had been changed, or why the key was not brought on the first visit.Additionally the location information did not specify that parking and access to the property was from the rear and not on the road address provided.Other than that, the property was ok, personally, I wouldn't call the large lounge area cozy and the sofa was either old or very well used making it uncomfortably low.
Simon T.
Stayed 3 nights in Feb 2026