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Best Western Hôtel Centre Reims

3.0 star property

Photo gallery for Best Western Hôtel Centre Reims

Exterior
Reception
Family Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed)
Daily buffet breakfast (EUR 13.5 per person)
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View map
75 Place Drouet, Reims, Marne, 51100
  • Place, Mars Gate
    ‪8 min walk‬
  • Place, Notre-Dame de Reims
    ‪9 min walk‬
  • Place, Reims Arena
    ‪12 min walk‬

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

Premium bedding, in-room safe, individually decorated

Standard Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, individually decorated

Superior Room, 1 Queen Bed, Non Smoking

7.6 out of 10
Good
(16 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed)

Family Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed)

Family Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(4 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, individually decorated

Standard Room, 1 Double Bed, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Courtyard View

Premium bedding, in-room safe, individually decorated

Standard Room, 1 Double Bed, Non Smoking, Courtyard View

  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

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About the area

Reims

A stay at Best Western Hôtel Centre Reims places you in the heart of Reims, steps from Subé Fountain and 3 minutes by foot from Colbert Square. .This family-friendly hotel is 0.2 mi (0.3 km) from Square Saint-Jacques and 0.2 mi (0.3 km) from Église St-Jacques.

What's nearby

  • Mars Gate - 8 min walk - 0.7 km
  • Notre-Dame de Reims - 9 min walk - 0.8 km
  • Congress Center - 9 min walk - 0.8 km
  • Place Drouet d’Erlon - 10 min walk - 0.9 km
  • Reims Arena - 12 min walk - 1.1 km

Getting around

  • Reims Station - 4 min walk
  • Paris (XCR-Chalons-Vatry) - 44 min drive

Restaurants

  • ‪Best Western Premier Hôtel de la Paix - ‬3 min walk
  • ‪Odette - ‬2 min walk
  • ‪Ernest Hemingway - ‬1 min walk
  • ‪Grand Hôtel Continental - ‬1 min walk
  • ‪Le Tablier - ‬2 min walk

About this property

Best Western Hôtel Centre Reims

Hotel connected to a shopping center in Reims
Best Western Hôtel Centre Reims offers 50 air-conditioned accommodations with safes and complimentary newspapers. These individually decorated and furnished accommodations include day beds. Beds feature premium bedding. 32-inch LCD televisions come with premium digital channels. Rooms have detached private bathrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 50 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine. Spending a day of fun is easy with the theme park shuttle (surcharge).
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 12.50 per day)
  • Theme park shuttle (surcharge)
  • Parking on site (EUR 12.50 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 13.50 for adults and EUR 8 for children
  • Snack bar/deli

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 44 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.76 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 13.5 for adults and EUR 8 for children
  • Self parking fee: EUR 12.50 per day
  • Nearby parking fee: EUR 12.5 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served or permitted at this property
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Grand Hotel Nord Reims
Grand Nord Reims
INTER-HOTEL Grand Hotel Nord Reims
INTER-HOTEL Grand Hotel Nord
INTER-HOTEL Grand Nord Reims
INTER-HOTEL Grand Nord
Grand Hotel Nord
INTER HOTEL Grand Hotel du Nord
Best Western Centre Reims
Best Centre Reims Reims
Best Western Hôtel Centre Reims Hotel
Best Western Hôtel Centre Reims Reims
Best Western Hôtel Centre Reims Hotel Reims

Best Western Hôtel Centre Reims Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 242 out of 847 reviews
Rating 8 - Good. 333 out of 847 reviews
Rating 6 - Okay. 169 out of 847 reviews
Rating 4 - Poor. 64 out of 847 reviews
Rating 2 - Terrible. 39 out of 847 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Yanira

Travelled with family
Liked: Room comfort
The location and price are pretty much the reasons we went with this hotel option. It is right in the middle of the city, surrounded by lots of different shops and restaurants. If you need to take the train to/from Paris or to Epernay then this is a great location as well because the station is only a 7-10 min walk. To get here from the airport you can do so by train or by Bolt (download the app ahead of time) no Ubers nearby in Reims and/or Epernay. The rooms are tiny and very basic but it worked out well for us. (3 people per room) However, one of the 2 rooms we were assigned had no shower curtain or shower door and every time one would shower the entire bathroom would get soaked. The front desk people said they didn’t have anything to cover it but the other bathroom did have a panel that covered it so who knows! They weren’t very helpful but we really didn’t make a big deal out of it. They did charge our card on file before we had actually arrived which I thought was weird because when we made the reservation we paid for the “pay upon arrival” pricing and when I asked the person in the lobby she said she didn’t know why. I was just planning on using a different card and well..that didn’t happen. Overall, nice small hotel with great location. We don’t recommend getting the breakfast package! There are tons of different restaurants to try nearby!
Nearby the hotel
From our balcony
The street where the hotel is located
Stayed 3 nights in Oct 2025

10/10 Excellent

robert

Liked: Cleanliness, amenities
Staff gress as t perfect locstion
Stayed 1 night in Sep 2025

8/10 Good

monica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it was a nice stay, service was transactional which is fine, we don’t need a red carpet welcome. Rooms are clean, but are beginning to show signs of wear and tear, rooms are also a bit small, but overall comfortable. When choosing this hotel was worried about noise due to other reviews, but we didn't experience this. Would stay here again if necessary.
Stayed 4 nights in Sep 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Staff were friendly and helpful. Location next to dozens of restaurants.
Stayed 1 night in Sep 2025

8/10 Good

NITYA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ample bakeries and dining options. Great Connection to Reims train station and the tram service. Rooms are tiny and expected for Paris standards but very clean and comfortable stay
Stayed 2 nights in Aug 2025

6/10 Okay

Jacques

Business traveller
Liked: Cleanliness, staff & service
Ask for a room that is furthest from both streets. The neighborhood is lively (and noisy). The ceiling are paper thin and so we can hear people walking above and in corridors. Try to get a topmost unit to sleep quiet. Otherwise, very convenient!
Stayed 1 night in Sep 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Excellent central location , good room size and friendly service. Room was very quiet despite overlooking the Main Street. Would stay again
Stayed 3 nights in Sep 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely firm comfortable bed and pillows. Conveniently located for touristy bits and restaurants.
Stayed 2 nights in Sep 2025

8/10 Good

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff.
Stayed 1 night in Aug 2025

8/10 Good

Caroline

Travelled with family
Liked: Cleanliness, staff & service

Adequate overnight stay.

It was ok, the staff were very helpful, as we were given the wrong room to begin with but the receptionist helped by finding a room which would suit us better. I booked two superior twin rooms online and paid in advance, unfortunately, we were given one twin and a small double. The hotel was fully booked but the receptionist found us a twin after a small wait. We didn’t have breakfast so I cannot comment on this. It had a smell of cigarette smoke in our room even though it was a non smoking room. For an overnight stay on our way home to the UK it was adequate and had convenient underground parking right by.
Stayed 1 night in Aug 2025

8/10 Good

Maxine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy access to train station

Average hotel in the center of things. Very easy to access from the train station. The breakfast was not the best in the world but fresh. I don’t think there is parking as it’s located on a pedestrian street, although there is a public parking garage under that street.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jaime brice

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Theresa

Travelled with partner
Disliked: Cleanliness, amenities
The rooms are not similar as advertised on the website, the beds are way smaller. The lightning is terrible, like hospital rooms, no plug for your phone charger next to the bed and it is very noisy, especially when other quest close the doors. I have mentioned my complaints to the front desk, but they couldn’t offer me a room that was aligned with the pictures in the site. I would definitely not recommend this hotel.
Stayed 2 nights in Jul 2025

6/10 Okay

Philippe

Liked: Staff & service
Stayed 3 nights in Jun 2025

8/10 Good

Desiree

Liked: Cleanliness, property conditions & facilities, room comfort

Hard to find, no parking

There was no way to drive to the hotel, it’s only accessible on foot. We were not informed of this or provided any instructions for parking. The website says they have English speaking staff, but they did not. We called 3 times during the 90 minutes + we were trying to find it, and the person at the desk could not help at all. Once we finally found the hotel, it was comfortable and a nice walkable location for one night in Riems.
Stayed 1 night in May 2025

8/10 Good

Kristina, Virginia Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located close to the Reims centre train station. It was great if you are traveling by train. Very walkable location - great dining options. We arrived earlier, so we had to store our luggage at the hotel till the check in time at 3. The room was smaller than we expected, but very clean. The shower stall was very small too. Breakfast was very tasty. Staff was very friendly.
Stayed 1 night in Jun 2025

8/10 Good

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Jaclynn

Travelled with group
Stayed 2 nights in Jun 2025

2/10 Terrible

Hannah

Travelled with partner
Despite being listed as a full accessible property, this hotel is NOT wheelchair accessible. There is a step into the front foyer, that we managed to navigate and hoped it would be the end of our problems, but upon checking in, the receptionist greeted us with ‘there is a problem, there is no lift’, despite it being listed on Expedia that there is. Luckily, but also worryingly, she was able to promptly secure us a room in an accessible hotel across the street, but as the receptionist didn’t seem flustered by the situation at all, it suggests to me that it has happened before. PLEASE UPDATE THIS HOTEL LISTING WITH THE CORRECT ACCESSIBILITY INFORMATION! Also, this hotel does not have or offer parking. There is a public car park very close by, but it cost us 17 euros for 12 hours, so again, not what is in the listing.
Stayed 1 night in Jun 2025

8/10 Good

Glen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location in the city centre of Reims. Close to shops and restaurants.
Stayed 1 night in May 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb location. A 4 star bathroom in a nice 3-star room. Excellent staff and nice breakfast.
Stayed 3 nights in May 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to reach from train station. Convenient. Very nice front desk.
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Welcoming reception staff, clean room and comfortable beds were all very nice. However our air con did not work and was constantly on hot which meant we had to turn it off. Breakfast bar was situated in over crowded narrow hallway making the experience quite unpleasant. There also was not much selection available. On our first morning we were not given cutlery and plates and even after asking for it we were not given the full set. On our second day when we saw how full the room was, we decided to get out out for our breakfast.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rick, Newington

Liked: Amenities
Central location, very friendly staff.
Stayed 1 night in Apr 2025

2/10 Terrible

Sarah

Travelled with family

No info on height of car park .

Could not stay as could not park anywhere as roof rack on roof of car so couldn’t get into the hotel car park ,or any other car park .rang the hotel for advice told a public car park 15 mins away .,looked at it but felt that wasn’t safe .Especialy booked The Best Western as it had a car park .furious and want money back .Had to spend the night in The Campanile outside Reims as safe parking .
Stayed 1 night in Feb 2025