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Mama Shelter Rennes

4.0 star property

Photo gallery for Mama Shelter Rennes

Indoor pool, open 8:00 AM to 8:00 PM, pool loungers
Property entrance
Restaurant
Interior detail
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Air conditioning
  • 24/7 front desk

Explore the area

View map
3 Place de la Trinite, Rennes, FRANCE, 35200
  • Place, Place des Lices
    ‪1 min walk‬
  • Place, Rennes Cathedral
    ‪2 min walk‬
  • Place, Le Couvent des Jacobins
    ‪4 min walk‬
  • Airport, Rennes (RNS-Saint-Jacques)
    ‪11 min drive‬

Room options

View all photos for Large Double Room - Mom

In-room safe, individually decorated, individually furnished

Large Double Room - Mom

8.8 out of 10
Excellent
(10 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Medium Double Room - Mama

In-room safe, individually decorated, individually furnished

Medium Double Room - Mama

9.4 out of 10
Exceptional
(27 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Medium Twin Room - Mom

In-room safe, individually decorated, individually furnished

Medium Twin Room - Mom

7.0 out of 10
Good
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

8.0 out of 10
Very good
(3 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Large Double Room Mama - Accessible to People with Reduced Mobility

In-room safe, individually decorated, individually furnished

Large Double Room Mama - Accessible to People with Reduced Mobility

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Terrace

In-room safe, individually decorated, individually furnished

Room, 1 Double Bed, Terrace

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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4.8 out of 5, Exceptional, 492 reviews
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About the area

Rennes

With a stay at Mama Shelter Rennes in Rennes (Rennes Centre), you'll be steps from Rennes Cathedral and Place des Lices. .This spa hotel is 0.3 mi (0.4 km) from Le Couvent des Jacobins and 0.3 mi (0.5 km) from Hotel de Ville.

What's nearby

  • Place des Lices - 1 min walk - 0.2 km
  • Rennes Cathedral - 2 min walk - 0.2 km
  • Le Couvent des Jacobins - 4 min walk - 0.4 km
  • Centre Hospitalier Universitaire de Rennes - 14 min walk - 1.2 km
  • Place de la Gare - 17 min walk - 1.5 km

Getting around

  • Sainte Anne Station - 5 min walk
  • Pontchaillou Station - 17 min walk
  • Rennes (RNS-Saint-Jacques) - 18 min drive

Restaurants

  • ‪Delirium Café - ‬3 min walk
  • ‪Poney Club - ‬2 min walk
  • ‪Le Gazoline - ‬3 min walk
  • ‪Bistrot Cocagne - ‬2 min walk
  • ‪Le P'tit Vélo - ‬3 min walk

About this property

Mama Shelter Rennes

Hotel in Rennes with 3 restaurants and a full-service spa
Mama Shelter Rennes offers 119 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 43-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include offices, desk chairs, and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

Stay in one of 119 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and complimentary bottled water.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including an indoor pool and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Satisfy your appetite at one of the hotel's 3 restaurants. Relax with a refreshing drink at one of the 4 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Mama Shelter Rennes has 3 restaurants on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 21 for adults and EUR 10 for children
  • 3 restaurants
  • 4 bars/lounges
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 4 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with satellite channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Office
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per accommodation, per night
  • A tax is imposed by the city: EUR 1.98 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 10 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Access to the swimming pool is available by reservation only. Guests are required to reserve a time slot at the front desk at check-in. Access is available on a first-come, first-served basis.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 3 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mama Shelter Rennes Hotel
Mama Shelter Rennes RENNES
Mama Shelter Rennes Hotel RENNES

Mama Shelter Rennes Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 267 out of 381 reviews
Rating 8 - Good. 72 out of 381 reviews
Rating 6 - Okay. 21 out of 381 reviews
Rating 4 - Poor. 16 out of 381 reviews
Rating 2 - Terrible. 5 out of 381 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Funky Hotel and Decor.Very nice staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Kerstin

Liked: Cleanliness, staff & service, property conditions & facilities
Having seen this property under renovation for a while, we were curious to see the result, which is pretty impressive. The property includes the hotel, restaurant, roof-top bar, spa, pool, reception rooms, and a large inner courtyard. The design is creative and staff are very professional. Not sure about the use of space in our room, but the bed was very comfortable and the air conditioning much appreciated in the summer heat.
Stayed 2 nights in Jul 2025

10/10 Excellent

Simon

Stayed 2 nights in Jul 2025

10/10 Excellent

Natalie

Stayed 2 nights in Jul 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. Staff super friendly and accommodating by putting us in a room that didn't require too much walking. Great facilities, including both the rooms and swimming pool area. Would 100% stay again.
Stayed 3 nights in Jul 2025

8/10 Good

marina, Franklin Lakes

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good choice for Rennes
Stayed 1 night in Jun 2025

10/10 Excellent

Selena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location, very helpful staff and felt incredibly luxurious!
Stayed 2 nights in Jun 2025

10/10 Excellent

Marcel

Stayed 2 nights in May 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and central boutique hotel

Beautiful hotel with a spa and centrally located. We were able to walk to all the restaurants and enjoy the hamman and sauna. I loved the balcony as well.
Stayed 1 night in Apr 2025

10/10 Excellent

Reece

Stayed 1 night in Apr 2025

8/10 Good

JUSTIN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
fantastic hotel and have stayed before great central location. Great pool sauna steam room facilities. amazing layout of hotel and rooftop bar with restaurant. Great courtyard to relax in the Sun. very safe and private location. I would say the only downfall to this hotel is no tea/coffee facilities or kettle in the room and towels and bottled water not refreshed daily. overall a fantastic hotel and would stay again. Big thanks to Emily and Julian for making our stair great.
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveller

Great location & amenities, minor hiccup

We had tried Mama Shelter in Dijon, and the one in Rennes didn't disappoint. Really great location and amenities. Minor thing to make it better from an inclusivity perspective is making it abundantly clear that when booking a slot at the pool, other people from other rooms can also book the same slot. Other venues with similar amenities make it clearer and it makes a world of difference. One of our party is autistic and went through the challenge of interacting with the staff member, purchased a pair of flip flop (mandatory gear), only to have to do a u-turn when reaching the pool and discovering there were other people there.
Stayed 1 night in Mar 2025

10/10 Excellent

Ayesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Anders

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Location and a surprisingly nice Hotel. Very nicely decorated interior and spacious rooms. Great city view from the rooftop restaurant!
Stayed 1 night in Jan 2025

10/10 Excellent

Rachael

Stayed 1 night in Jan 2025

4/10 Poor

Rachael

Liked: Cleanliness, staff & service
Disliked: Room comfort

Freezing overnight stay

Heater did not work. Asked for help and front desk came In middle of the night to assist and reset heater. Nothing improved and the heater did not work at all! We Couldn’t sleep because it was too cold. We were Exhausted the next day. Otherwise breakfast was wonderful.
Stayed 1 night in Jan 2025

6/10 Okay

Georgette

Liked: Cleanliness
I did not like that the accomodation was very basic, definetly less than a 3* hotel. In the hotel itself the room was very basic more like a 2 strar, no toiletetrie not even a box of tissues. Then when I opened the bathroom door I smelled GAS ( yes like ccoking gas ). When I went to the reception to report I was told that there is NO WAY there is a scent of gas. Eventually the technician came up and he said indeed the smell might come form the extensive work done to enlarge the hotel probably for the pressure on the pipes. As yo can imagine after 18 hours of flying I di not expect such a problem. If possible I request a refund. Thank you! Professor Popa
Stayed 2 nights in Oct 2024

6/10 Okay

Omer

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
This is a great hotel for its location and it's modern freshly refurbished state. The hotel provides a great hard product. However, the rooms miss very basic necessities from a 4 star hotel. For example, there is nothing but a bar of soap in the bathroom. This is unacceptable to me - i dont even use bar soaps at all as I don't find them hygienic. We had to share a single bar with my partner and needed to wash our hair with that. This was ridiculous. Also there is no tea coffee making stuff in the room. To relax with a cup of warm tea, you need to go to the bar and drink it after paying 4.5 euros for a cup of hot water. Even worse, there is not even a paper cup or glass cup in the room to drink some water. They left a small bottle of evian water for two people. I'm not sure why but there was a lot of dust in the room which we noticed looking into the lights. I felt congested from the dust each night I slept here. We didnt understand were the dust was coming from because the room was clean. But switching off the ventilation a bit helped a bit on our second and third night. maybe they need to check their ventilation filters. overall, while we really enjoyed the location and modern building/rooms, the basic services that you would expect from simple bed and breakfast hotels were missing. for this reason, we are not pleased with our stay.
Stayed 3 nights in Sep 2024

8/10 Good

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel chain the always offers good location and good staff to make you feel welcome.
Stayed 1 night in Aug 2024

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment you arrive Mama Shelter has a pulse in the heart of old Rennes. If you have time check out the spa & remember to book beforehand. It's great and the restaurant / rooftop bar is a must.
Stayed 2 nights in Aug 2024

10/10 Excellent

A R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not what I signed up for…but that’s life!

I was really looking forward to my stay at Mama Shelter particularly for the amenities…which seem to champion eco friendliness over the comfort of the clientele. There is no hair conditioner (even upon request), which is not only a first in my Mama Shelter experiences but I find unacceptable for a 4 star hotel. The wonderful overhead shower heads lacked pressure because of a necessity to clean the calcification after a year and a half of operation… to the point where I actually would have done it myself if I was staying for more than a night. The staff was lovely, following their orders but all issues were simple met with “that’s our culture at Mama Shelter” which, from my experience, is not entirely true so felt like a bit of a cop out. The cocktail on the rooftop was definitely the highlight. I had to send my steak back to be cooked a little (ordered at rare/medium rare it came out still breathing and poorly presented). The staff though were very kind and accommodating to the best of their abilities! I appreciated their efforts to rectify my complaint with a late check out as well as rescheduling my hour in the spa, because apparently at this spa/pool they allow children to run free so it’s not the relaxing environment it could be. The breakfast definitely compensated for the above hiccups and the kindness of the staff of course who was just doing their job as best they could. Although I don’t know if I will stay at Mama Shelter again if this is their new “culture”.
Stayed 1 night in Aug 2024

10/10 Excellent

Berenice, Minneapolis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff, comfortable and quiet rooms, great coffee at breakfast. Would absolutely book here again.
Stayed 1 night in Aug 2024