Hyatt Place Reno

3.0 star property

Photo gallery for Hyatt Place Reno

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Exterior
Exterior
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping

Explore the area

View map
13957 S Virginia St, Reno, NV, 89511
  • Place, The Summit Reno
    ‪1 min walk‬
  • Place, Reno-Sparks Convention Center
    ‪8 min drive‬
  • Place, Peppermill
    ‪11 min drive‬
  • Airport, Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪9 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Roll-in Shower

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds, Mountain View

9.8 out of 10
Exceptional
(6 reviews)
  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds

9.0 out of 10
Wonderful
(22 reviews)
  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 69 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(22 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible, Bathtub

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Roll-in Shower

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Mountain View (Bathtub)

  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Reno

Located in Reno, Hyatt Place Reno is within a 15-minute drive of Grand Sierra Resort Casino and Peppermill. .This hotel is 6.9 mi (11.1 km) from Reno-Sparks Convention Center and 7.2 mi (11.5 km) from Atlantis Casino.

What's nearby

  • The Summit Reno - 1 min walk - 0.0 km
  • Reno-Sparks Convention Center - 8 min drive - 12.8 km
  • Atlantis Casino - 9 min drive - 14.2 km
  • Peppermill - 11 min drive - 16.0 km
  • Grand Sierra Resort Casino - 11 min drive - 18.8 km

Getting around

  • Reno Station - 20 min drive
  • Reno Tahoe Intl. Airport (RNO) - 14 min drive

Restaurants

  • ‪Maverik - ‬12 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪BJ's Restaurant & Brewhouse - ‬6 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪McDonald's - ‬2 min drive

About this property

Hyatt Place Reno

Hotel in Reno with a 24-hour fitness center and a 24-hour business center
Hyatt Place Reno offers 132 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 55-inch Smart televisions come with digital channels.

Bathrooms include bathtubs or showers and hair dryers. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 132 guestrooms featuring Smart televisions. Digital television is provided for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center.
At Hyatt Place Reno, enjoy a satisfying meal at the restaurant. Buffet breakfasts are served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt Place Reno has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Secured, uncovered parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 8.66 for adults and USD 8.66 for children
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Up to 50 lbs per pet
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 8.66 for adults and USD 8.66 for children
  • Uncovered self parking fee: USD 10.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place Reno South
Hyatt Place South Reno Reno
Hyatt Place South Reno Hotel
Hyatt Place South Reno Hotel Reno

Reviews

Hyatt Place Reno Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 293 out of 400 reviews
Rating 8 - Good. 60 out of 400 reviews
Rating 6 - Okay. 19 out of 400 reviews
Rating 4 - Poor. 13 out of 400 reviews
Rating 2 - Terrible. 15 out of 400 reviews

Reviews

2/10 Terrible

Thao

Travelled with family, Travelled with family and small children
Disliked: Amenities
We reserved room with kitchen and they gave us accessible room with no kitchen no microwave
Stayed 1 night in Aug 2025

10/10 Excellent

Derick, Blythe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all around stay
Stayed 3 nights in Aug 2025

10/10 Excellent

sam

Stayed 1 night in Aug 2025

8/10 Good

Lina

Stayed 1 night in Aug 2025

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a late review as we stay here a lot in the winter. Please turn down the heat in the hallways! It’s sooo hot! Unbearably hot. Even in the winter temps.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Alexandria

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are always clean and check in is quick and easy. We love the room layout and that fact that the hotel has dog-friendly rooms.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

Not worth the $$$

Dirty, trash in the hall every day, had to pay for parking and breakfast even though it said it was included during booking. Weird substance on the fridge, cabinets falling apart already even though this hotel hasnt been open long. Inconsistent water temp in showers. No housekeeping ever came to my room. Overall im grateful for a safe space to sleep but it wasnt worth the money at all and the most disappointing Hyatt experience ive ever had.
Stayed 2 nights in Jul 2025

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

VICTOR

Stayed 1 night in Jul 2025

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Matthew

Phones not working having to call from my phone and telling them but they couldn’t get maintenance till past 12 which at that time we were no longer there when we first got the hotel on there. It said free breakfast but when we arrive, they were charging us $8.50 per person for breakfast and it wasn’t until after we left it I heard that they could’ve honored that I wish they would’ve told me themselves since it was in a third-party app. I slept on the bed and I got really itchy. I ended up getting bumped on my feet and my hands which I have pictures of I put in a complaint. No one has returned my calls. I only got an email saying that had a case number. No manager has reached out to me, even though Hyatt customer service has called them, and I have yet to hear from them. It’s been over a week very disappointed.
Stayed 3 nights in Jul 2025

10/10 Excellent

Elsa

Well maintained hotel and close to everything
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Piper

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, very nice workers
Stayed 3 nights in Jul 2025

8/10 Good

Edith

Liked: Amenities
The staff was amazing and kind. The location was fantastic. We loved being close to a Trader Joe’s to save money on food. My only constructive criticism would be that I would have liked the breakfast items switched out. We stayed there 4 nights and every morning it was the same options.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jerry

Stayed 2 nights in Jul 2025

10/10 Excellent

Daian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great and clean location

Clean hotel and different food choices with in walk distance and movie theaters
Stayed 2 nights in Jul 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to a shopping area was a plus. They did not provide bathroom essentials like Cotten swabs, shower caps. Also the closet space was half length so you could not hang a dress. Lighting was also poor in the room where luggage was to be kept.
Stayed 3 nights in Jul 2025

10/10 Excellent

Peter

Stayed 1 night in Jul 2025

8/10 Good

Shibu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025