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Candlewood Suites Richmond Airport by IHG

2.5 star property

Photo gallery for Candlewood Suites Richmond Airport by IHG

Exterior
1 bedroom, desk, blackout curtains, iron/ironing board
Studio Suite, 1 Queen Bed | Room amenity
Exterior
Property amenity

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Gym
  • Laundry
  • Parking included
  • Air conditioning

Explore the area

View map
5400 Audubon Drive, Richmond, VA, 23231
  • White Oak Village
    ‪1 min drive‬
  • Broad Street
    ‪8 min drive‬
  • Greater Richmond Convention Center
    ‪10 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪4 min drive‬

Room options

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Double Beds, Accessible (Comm)

Full-sized fridge, microwave, stovetop, coffee/tea maker

Studio Suite, 2 Double Beds, Accessible (Comm)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed

8.4 out of 10
Very good
(37 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

7.6 out of 10
Good
(14 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

Studio Suite, 2 Double Beds | Room amenity

Studio Suite, 2 Double Beds

7.2 out of 10
Good
(17 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (Comm, Tub)

Studio Suite, 1 Queen Bed, Accessible (Comm, Tub)

Studio Suite, 1 Queen Bed, Accessible (Comm, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobil Tub)

1 bedroom, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Accessible (Mobil Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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includes taxes & fees
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Studio 6 Richmond-Airport

About the area

Richmond

When you stay at Candlewood Suites Richmond Airport by IHG in Richmond, you'll be near the airport, within a 15-minute drive of Broad Street and Greater Richmond Convention Center. .This hotel is 8 mi (12.8 km) from Virginia Commonwealth University and 7.7 mi (12.5 km) from Richmond Raceway.

What's nearby

  • White Oak Village - 1 min drive - 1.1 km
  • Broad Street - 8 min drive - 9.0 km
  • Greater Richmond Convention Center - 10 min drive - 13.0 km
  • The National - 10 min drive - 13.3 km
  • Virginia Commonwealth University - 11 min drive - 13.7 km

Getting around

  • Richmond Main Street Station - 14 min drive
  • Richmond Intl. Airport (RIC) - 6 min drive

Restaurants

  • ‪Wawa - ‬12 min walk
  • ‪Sheetz - ‬11 min walk
  • ‪Chick-fil-A - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Panera Bread - ‬18 min walk

About this property

Candlewood Suites Richmond Airport by IHG

Suburban hotel with a fitness center and a 24-hour front desk
Candlewood Suites Richmond Airport by IHG offers 103 accommodations with washers/dryers and DVD players. 32-inch LCD televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 103 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a picnic area.
Grab a bite from the snack bar/deli serving guests of Candlewood Suites Richmond Airport by IHG.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym
  • Library

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property is professionally cleaned

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Richmond Airport
Candlewood Suites Hotel Richmond Airport
Candlewood Suites Richmond Airport
Candlewood Suites Richmond Airport Hotel Richmond
Candlewood Suites Richmond Airport Aparthotel
Candlewood Suites Richmond

Reviews

Candlewood Suites Richmond Airport by IHG Reviews

7.6

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 386 out of 1009 reviews
Rating 8 - Good. 286 out of 1009 reviews
Rating 6 - Okay. 163 out of 1009 reviews
Rating 4 - Poor. 96 out of 1009 reviews
Rating 2 - Terrible. 78 out of 1009 reviews

Reviews

10/10 Excellent

Tyler

Stayed 1 night in Jun 2025

6/10 Okay

Christopher

Travelled with group
Liked: Cleanliness
The stay was okay the man that checked me in and out was a very rude person
Stayed 2 nights in Jun 2025

6/10 Okay

Duane

Remote didn’t work. I spent 1.5 hours trying to turn TV on. After turning everything on via the direct tv box I finally discovered the batteries were in the remote control backwards and that’s why I spent my evening trying to get TV to come on. House keeping should make sure everything is in working order before they leave a room.
Stayed 1 night in Jun 2025

2/10 Terrible

Wayne

Disliked: Cleanliness, amenities, property conditions & facilities
I don’t even like to leave negative reviews, but they earned this one! Like, where’s the management? I booked the 2 room suite, which I have before. First, the upholstery is peeling off every bar stool and off the desk chair. The room I got this time was total trash! First, I had to shove the door open like it hasn’t been opened in a while. Then, one of the bar stools and the ENTIRE couch was missing. Then, to add insult to injury, there was a freaking bug on the bed! I go to the desk, calm, asked for another room and without asking anything, the guy at the desk gave me a smaller room! That’s not what I paid for! It’s not the company, it’s the owner of this building! The Candlewood in south Richmond is where I ended up going and they are pristine! Avoid this one, and take the 15 minute drive! Trust me!
There’s a bug on this bed!
Here’s the bug that was waiting for me on the bed up close!
Stayed 2 nights in Jun 2025

10/10 Excellent

Sophia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First got there was greeted. 1st room was not clean, return to deak and they correct it with no question asked nor fussing. Everyone of the staff I saw was very happy. I will return again.
Stayed 1 night in Jun 2025

6/10 Okay

DAVID

Business traveller
Ok. Older property. Needs renovations. But clean.
Stayed 3 nights in May 2025

10/10 Excellent

Damon, Virginia beach

Stayed 1 night in May 2025

6/10 Okay

Anthony

Travelled with family
Disliked: Property conditions & facilities, room comfort
I mean it was all right. The bed was uncomfortable. The air seemed did not work wasn’t really clean.
Stayed 3 nights in May 2025

8/10 Good

Michele, MIDLOTHIAN

Stayed 1 night in May 2025

8/10 Good

Debra

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities
I was fine with the room; the grounds need cleaned up-beer/pop cans, chicken pieces, broken glass, plastic bags, etc. other wise very satisfied
Stayed 3 nights in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and Quality
Stayed 1 night in May 2025

10/10 Excellent

Starmeaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Steen

Stayed 1 night in May 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Jermaine

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Out dated elevator didn’t work well room service no good and hotel receipt didn’t match the the bill
Stayed 2 nights in May 2025

8/10 Good

Jamel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

2/10 Terrible

Patricia

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

Terrible smell

Room 215 smelled terrible, like cigarettes. The bed broke in the middle of the night. I have attempted to contact the manager several times, who is never available. I would like a full refund.
Stayed 1 night in Apr 2025

10/10 Excellent

Khari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was amazing in front of the staff was amazing as well!!
Stayed 1 night in Apr 2025

6/10 Okay

Alicia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Bertha

It’s very convenient to restaurants and stores.
Stayed 1 night in Apr 2025

10/10 Excellent

Katrice

Stayed 1 night in Apr 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2025

6/10 Okay

Ricky

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 3 nights in Apr 2025

8/10 Good

Gwen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rooms Great

Great stay. Ive stayed here a few times before. My only complaint is the parking sucks! Not many spots in front of the property but plenty in the back if you want to walk past smokers every time you go in or out. I dont find it safe for anyone especially a woman being by themselves at night.
Stayed 1 night in Apr 2025

6/10 Okay

Candis

Travelled with family
Liked: Cleanliness

IHG Hotel

We were on our way to El Paso, Texas, for our sons wedding and rather than drive up early in the morning to catch our flight we stayed close to the airport and parking facility.
Stayed 1 night in Mar 2025