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Candlewood Suites Richmond-South by IHG

2.5 star property

Photo gallery for Candlewood Suites Richmond-South by IHG

Full-sized fridge, microwave, stovetop, dishwasher
Exterior
1 bedroom, in-room safe, desk, laptop workspace
1 bedroom, in-room safe, desk, laptop workspace
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Kitchen
  • Parking available
  • Pet-friendly
  • Gym
  • 24/7 front desk

Explore the area

Map
4301 Commerce Rd, Richmond, VA, 23234
  • Virginia Commonwealth University
    ‪8 min drive‬
  • Broad Street
    ‪8 min drive‬
  • Greater Richmond Convention Center
    ‪9 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

  • 45 sq m
  • Sleeps 4
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed

Room amenity

Studio Suite, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications, Mobil, Roll-In Shower)

Room amenity

Suite, 1 Bedroom, Accessible (Communications, Mobil, Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Studio Suite

Room amenity

Studio Suite

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Access Tub)

Room amenity

Suite, 1 Bedroom, Accessible (Mobility, Access Tub)

  • 33 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Mobility, Access Tub)

Room amenity

Studio Suite, 1 King Bed, Accessible (Mobility, Access Tub)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Richmond

When you stay at Candlewood Suites Richmond-South by IHG in Richmond, you'll be in the business district, within a 10-minute drive of Virginia Commonwealth University and Greater Richmond Convention Center. .This hotel is 7.4 mi (11.9 km) from Broad Street and 11.1 mi (17.8 km) from Richmond Raceway.

What's nearby

  • Virginia Commonwealth University - 8 min drive - 10.7 km
  • Broad Street - 8 min drive - 8.0 km
  • The National - 9 min drive - 10.0 km
  • Greater Richmond Convention Center - 9 min drive - 10.7 km
  • Maymont Park - 13 min drive - 14.4 km

Getting around

  • Richmond Main Street Station - 11 min drive
  • Richmond Intl. Airport (RIC) - 16 min drive

Restaurants

  • ‪Tacos Mexico - ‬3 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬6 min drive
  • ‪Wendy's - ‬6 min drive
  • ‪Al's Big Burger - ‬6 min drive

About this property

Candlewood Suites Richmond-South by IHG

Suburban hotel with a 24-hour fitness center and a 24-hour business center
Candlewood Suites Richmond-South by IHG offers 104 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 104 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, a picnic area, and barbecue grills.
To-go breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (surcharge; includes in/out privileges)
  • Uncovered extended parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 9:00 AM for a fee: USD 5 to 25 for adults and USD 5 to 25 for children

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per pet, per week
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 5.00 to 25.00 for adults, and USD 5.00 to 25.00 for children
  • Pet fee: USD 150.00 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Aparthotel Richmond-South
Candlewood Suites Richmond-South
Candlewood Suites Richmond-South Aparthotel
Candlewood Suites Richmond South
Candlewood Suites Richmond

Candlewood Suites Richmond-South by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 194 out of 473 reviews
Rating 8 - Good. 135 out of 473 reviews
Rating 6 - Okay. 54 out of 473 reviews
Rating 4 - Poor. 36 out of 473 reviews
Rating 2 - Terrible. 54 out of 473 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

MICHAEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Anna

Disliked: Cleanliness
Stayed 1 night in Mar 2025

6/10 Okay

Stacey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
*. Internet was spotty. Couldn’t do a majority of my work due to internet issues. * Phone in my room didn’t work which wouldn’t have been a problem but I left my phone at my event - which left me unable to communicate w/broken phone & spotty internet. *. Air Conditioner in room was inoperable. Reported it in the morning, it was fixed but there was confusion between the wall thermostat unit under the window. It was a dance between the two.
Stayed 5 nights in Mar 2025

10/10 Excellent

Javod

Stayed 1 night in Mar 2025

10/10 Excellent

Monteo

Travelled with family
Liked: Amenities
Everything was cool
Stayed 1 night in Mar 2025

2/10 Terrible

Samantha

Stayed 1 night in Mar 2025

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No complaints.
Stayed 1 night in Mar 2025

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 4 nights in Feb 2025

10/10 Excellent

Max

Stayed 1 night in Mar 2025

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Tramaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast friendly and efficient
Stayed 1 night in Mar 2025

10/10 Excellent

Jamillia

Stayed 1 night in Mar 2025

10/10 Excellent

Nikki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The night staff checking me in was wonderful. I think his name was Miguel. Fast efficient and so nice. The room itself was fantastic and very affordable
Stayed 1 night in Feb 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and comfortable. The area around the hotel did not look to pleasing. Front desk man was nice.
Stayed 1 night in Mar 2025

10/10 Excellent

Jerome

Liked: Amenities
Melissa at the front desk was very nice and helpful with my check in
Stayed 3 nights in Feb 2025

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my time at Candlewood South. It was very nice. Very quiet very clean.
Stayed 3 nights in Feb 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for an on the road or long stay

Needed a place to stay prior to a VA appointment. Clean, friendly, and comfortable.
Stayed 1 night in Feb 2025

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service
I enjoyed my stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Lamont

Liked: Cleanliness, staff & service, property conditions & facilities

Always clean when I come, nice staff

Stayed 1 night in Jan 2025

10/10 Excellent

Nidia

Travelled with family
Stayed 2 nights in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience will book again next visit
Stayed 2 nights in Jan 2025

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotels.com is terrible

So the hotel was great and the service excellent. Hotels.com sucks. I had to wait over an hour to check in because hotels.com never set the payment to the hotel. When we called they kept disconnecting us and giving us a terrible run around. I am still waiting for my refund from hotels.com, and I am not hopeful I will ever get it. Don't ever use hotels.com. I will never used them again.
Stayed 1 night in Jan 2025

10/10 Excellent

Angela

Stayed 7 nights in Dec 2024