Comfort Suites Richmond East

2.5 star property

Photo gallery for Comfort Suites Richmond East

Exterior
Exterior
Lobby
Premium bedding, desk, laptop workspace, blackout curtains
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
421 Commerce Road, Richmond, IN, 47374
  • Place, Old National Road Welcome Center
    ‪6 min walk‬
  • Place, Richmond Mall
    ‪2 min drive‬
  • Place, Miami University
    ‪40 min drive‬

Room options

Suite, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(62 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(29 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Richmond

When you stay at Comfort Suites Richmond East in Richmond, you'll be in the historical district, within a 5-minute drive of Old National Road Welcome Center and Richmond Mall. .This hotel is 1.9 mi (3 km) from Hayes Arboretum and 2 mi (3.2 km) from Glenn Miller Park.

What's nearby

  • Old National Road Welcome Center - 6 min walk - 0.6 km
  • Richmond Mall - 2 min drive - 2.5 km
  • Earlham College - 15 min drive - 11.5 km
  • Wayne County Fairgrounds - 15 min drive - 17.7 km
  • Miami University - 40 min drive - 50.0 km

Getting around

  • Dayton Intl. Airport (DAY) - 38 min drive

Restaurants

  • ‪Chick-Fil-A - ‬7 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Culver's - ‬1 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪McDonald's - ‬2 min walk

About this property

Comfort Suites Richmond East

Hotel in Richmond with free breakfast and a fitness center
Comfort Suites Richmond East offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 80 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and a vending machine.
A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Smooth flooring in room
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • Built in 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 2.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
Property Registration Number in484

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel
Comfort Suites Richmond
Comfort Suites Hotel Richmond

Comfort Suites Richmond East Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 515 out of 653 reviews
Rating 8 - Good. 84 out of 653 reviews
Rating 6 - Okay. 27 out of 653 reviews
Rating 4 - Poor. 14 out of 653 reviews
Rating 2 - Terrible. 13 out of 653 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Stayed 1 night in Sep 2025

10/10 Excellent

Joe

Stayed 1 night in Sep 2025

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities
Check-in took a long time but Michelle stepped in and got us taken care of!
Stayed 1 night in Sep 2025

10/10 Excellent

Dana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

David M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room, great staff!

Easy to get to, friendly staff, room was quiet, up-to-date, clean and comfortable. Good breakfast with more variety than usual. This was a great stopover hotel and a pleasant experience.
Stayed 1 night in Sep 2025

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Sep 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Sep 2025

10/10 Excellent

CLAYTON

Stayed 1 night in Sep 2025

2/10 Terrible

RAQUEL

Stayed 1 night in Sep 2025

10/10 Excellent

Nestor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed, great hotel
Stayed 4 nights in Aug 2025

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Don’t try to go down for breakfast within 15 minutes of ending because thy leafy start closing it down.
Stayed 1 night in Aug 2025

10/10 Excellent

James, Henderson

Business traveller
Liked: Property conditions & facilities
I don't like being forced to submit a written review. Fire the person responsible and move to voluntary submissions. Due to I70 work, the area is very noisy
Stayed 2 nights in Sep 2025

10/10 Excellent

Henry

Stayed 2 nights in Aug 2025

10/10 Excellent

Nestor

Stayed 4 nights in Aug 2025

8/10 Good

Timothy, Erie

Stayed 1 night in Aug 2025

10/10 Excellent

Angel

Stayed 1 night in Aug 2025

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Sherry

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was friendly and accommodating. The room was big spacious. The furniture seemed newer but the carpet was dirty. Many small things needed to be fixed. The man and most concerning was my husband came home with bedbug bites. We’re hoping none hitched a ride.
Stayed 1 night in Aug 2025

10/10 Excellent

earl

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very clean and staff was friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is very nice and clean. Staff excellent on check-in and helpful when asked.
Stayed 1 night in Aug 2025

6/10 Okay

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Bad trip this time

I've stayed there 4 times in the last two years, but this time they had muzak very loud outside after 9 until the morning. The speaker was right by my window. I asked the front desk if they could turn it down outside, but I was told she couldn't. It was extremely annoying causing me to lose sleep. I will stay there again, but my room must be on the other side
Stayed 1 night in Aug 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to spend a night! The fire pits where a nice surprise.
Stayed 1 night in Aug 2025

10/10 Excellent

Vijay K

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very clean and spacious.
Stayed 1 night in Aug 2025