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Echo Suites Richmond West

2.0 star property

Photo gallery for Echo Suites Richmond West

Lobby
Room, 2 Queen Beds, Non Smoking (Bathtub W/grab Bars)
Suite, 1 Queen Bed, Non Smoking
Exterior
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Kitchen
  • Pet-friendly
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
9940 Independence Drive, Richmond, VA, 23233
  • Short Pump Town Center
    ‪4 min drive‬
  • Henrico Doctors' Hospital
    ‪5 min drive‬
  • University of Richmond
    ‪9 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking (Bathtub W/grab Bars)

Room, 1 Queen Bed, Non Smoking (Bathtub W/grab Bars)

Room, 1 Queen Bed, Non Smoking (Bathtub W/grab Bars)

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Bathtub W/grab Bars)

Room, 2 Queen Beds, Non Smoking (Bathtub W/grab Bars)

Room, 2 Queen Beds, Non Smoking (Bathtub W/grab Bars)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Richmond

With a stay at Echo Suites Richmond West in Richmond, you'll be within a 15-minute drive of Short Pump Town Center and University of Richmond. .This hotel is 9.4 mi (15.1 km) from Virginia Commonwealth University and 9.9 mi (16 km) from Broad Street.

What's nearby

  • Short Pump Town Center - 4 min drive - 5.6 km
  • Henrico Doctors' Hospital - 5 min drive - 6.1 km
  • University of Richmond - 9 min drive - 9.1 km
  • Lewis Ginter Botanical Garden - 11 min drive - 11.7 km
  • Virginia Commonwealth University - 14 min drive - 18.1 km

Getting around

  • Richmond Staples Mill Road Station - 16 min drive
  • Richmond Intl. Airport (RIC) - 27 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Golden Corral - ‬15 min walk
  • ‪Cracker Barrel - ‬5 min walk
  • ‪Silver Diner - ‬3 min drive
  • ‪Chicken Salad Chick - ‬13 min walk

About this property

Echo Suites Richmond West

Hotel in Richmond with free parking
Echo Suites Richmond West offers 124 accommodations with air conditioning. 50-inch LED televisions come with digital channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 124 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 50-inch LED televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, and housekeeping is provided weekly.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a vending machine.
Featured amenities include an elevator and a vending machine. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Things to do

  • Gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (122 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 4 floors
  • Built in 2025
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LED TV with digital channels

Food and drink

  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Wyndham Key mobile app before check-in

Access methods

Front desk (limited hours), smart lock

Pets

Pets allowed for an extra charge of USD 50.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

Echo Suites Richmond West Hotel
Echo Suites Richmond West Richmond
Echo Suites Richmond West Hotel Richmond

Echo Suites Richmond West Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 63 out of 111 reviews
Rating 8 - Good. 15 out of 111 reviews
Rating 6 - Okay. 12 out of 111 reviews
Rating 4 - Poor. 8 out of 111 reviews
Rating 2 - Terrible. 13 out of 111 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No frills, but very comfortable, and the place was spotlessly clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Mike C.

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Mar 2025

6/10 Okay

Ellen

Liked: Property conditions & facilities
The property seems fairly new. The acoustics are awful--the noise from the people above us was unusually loud well into the night and again in the morning. We were surprised that hand towels and kleenex were not available at this establishment. It was a fine experience for three nights.
Stayed 3 nights in Mar 2025

10/10 Excellent

James

Stayed 2 nights in Mar 2025

2/10 Terrible

Barbara

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No hair dryer, no 110/USB plugs for charging phones, no Keurig coffee maker, shower floods - 2 nights with no shower, no hand towels available, 3 hours waiting for room to be cleaned at check in.
Stayed 3 nights in Mar 2025

8/10 Good

christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice, our unit had a stove and refrigerator
Stayed 2 nights in Mar 2025

8/10 Good

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Josiah

Stayed 3 nights in Mar 2025

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Feb 2025

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort

Was ok, but going downhill fast

The first week was great, staff was helpful and friendly. The second week revealed the issues, lack of general cleaning in public areas and very limited staff present. Broken card reader at entrance for 2 weeks. This place is going downhill fast.
Stayed 7 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

John

Stayed 6 nights in Feb 2025

8/10 Good

Alex

Stayed 1 night in Feb 2025

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Michaela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved our stay here! I loved the full fridge, little kitchen area in the room, plenty of outlets, large bathroom with plenty of places to hang your towel, the shower was great/plenty of hot water, and I felt extremely safe because you had to have your room key to enter the hotel at all times. My only wish is that there was a full length mirror in the room, but there is one in the hallway. All in all it was a great stay! I was impressed with it being a newly open hotel for it to be very well organized and staffed well with professional staff.
Stayed 2 nights in Feb 2025

10/10 Excellent

Prosperanta, Fairfax

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Cole

Stayed 1 night in Feb 2025

2/10 Terrible

Trevaughan

Liked: Cleanliness
Disliked: Room comfort

Gave someone my room key

Some how yall gave somebody else the key to my room and they walked in on my girlfriend naked this was and she really feel very violated and uncomfortable this happened 2-14-25 and she still keep saying something about it,lady at the desk did help after the incident happened gave me a free night but we don’t think that’s enough
Stayed 20 nights in Feb 2025

10/10 Excellent

Deja

Stayed 1 night in Feb 2025

6/10 Okay

Corletta

Stayed 1 night in Feb 2025

10/10 Excellent

Ramirez

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with the room and the service. Close to the mall and other shopping/eating areas.
Stayed 3 nights in Feb 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Griffin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

New location with some growing pains

The front check in desk was helpful during check in, and the room was clean and orderly with all of the basics needed. The location is obviously set up for extended stays, which is put on the outside of the building. Can’t speak to the stove, fridge, sink, etc in the room, but the shower was nice. The main issue was it is obvious the building is still a slow work in progress or isn’t fully prepared. One of the doors in the side stairwell hasn’t been finished yet, the complementary coffee machine claims it can also serve cold brew (we were unable to get it to work), the chargers out back are not connected to the charging network, so we had to go find a fast charger to charge instead of it being included in our stay (part of the reason we chose to stay here), and the WiFi, which is limited to two devices without paying, had good speed but kicked devices off the network every two minutes requiring us to go through the online portal again (the Ethernet also did not work in the room, but that’s becoming far more common in hotels). This has the potential to be a nice location, a good combination of price, location, and amenities. It, however, is clearly lacking the final polish that should be expected of an open-for-business hotel even if it is new.
Stayed 1 night in Feb 2025

4/10 Poor

Venus

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025