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Home2 Suites by Hilton Richmond Short Pump

3.0 star property

Photo gallery for Home2 Suites by Hilton Richmond Short Pump

Terrace/patio
Lobby
Indoor pool
Reception
Premium bedding, desk, laptop workspace, blackout curtains

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
209 Towne Center West Blvd, Richmond, VA, 23233
  • Place, Short Pump Town Center
    ‪8 min walk‬
  • Place, University of Richmond
    ‪12 min drive‬
  • Place, Kings Dominion
    ‪24 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪27 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(42 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

Designer toiletries, hair dryer, towels, soap

Studio, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)

Bathroom shower

Studio, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Premium bedding, desk, laptop workspace, blackout curtains

Studio, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Designer toiletries, hair dryer, towels, soap

Suite, 1 King Bed, Accessible, Bathtub

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Studio, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(43 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible, Bathtub

Designer toiletries, hair dryer, towels, soap

Studio, 2 Queen Beds, Accessible, Bathtub

  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible (Roll-In Shower)

Bathroom shower

Studio, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible (Hearing)

Premium bedding, desk, laptop workspace, blackout curtains

Studio, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

King Studio Suite-Hearing Accessible-Non-Smoking

  • Sleeps 4

King Studio Accessible-Roll In Shower-Non Smoking

  • Sleeps 4

King Studio Suite With Accessible Tub-Non-Smoking

  • Sleeps 4

Studio Suite with Two Queen Beds-Hearing Accessible-Non-Smoking

  • Sleeps 6

Studio With 2 Queen Beds And Roll-in Shower-Accessible Non-Smoking

  • Sleeps 6

Studio With 2 Queen Beds And Accessible Bathtub-Non-Smoking

  • Sleeps 6

Studio with 2 Queen Beds-Non-Smoking

  • Sleeps 6

One-Bedroom King Suite-Non-Smoking

  • Sleeps 4

1King Accessible Bathtub Suite Nonsmoking

  • Sleeps 4

King Studio Suite-Non-Smoking

  • Sleeps 4

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About the area

Richmond

With a stay at Home2 Suites by Hilton Richmond Short Pump in Richmond (Short Pump), you'll be within a 15-minute drive of Short Pump Town Center and University of Richmond. .This hotel is 13.2 mi (21.3 km) from Virginia Commonwealth University and 13.5 mi (21.7 km) from Richmond Raceway.

What's nearby

  • Short Pump Town Center - 8 min walk - 0.7 km
  • University of Richmond - 12 min drive - 15.3 km
  • Virginia Commonwealth University - 16 min drive - 24.3 km
  • Greater Richmond Convention Center - 17 min drive - 26.3 km
  • Kings Dominion - 24 min drive - 45.4 km

Getting around

  • Richmond Main Street Station - 20 min drive
  • Richmond Intl. Airport (RIC) - 34 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬10 min walk
  • ‪Capital One Café - ‬10 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Cooper's Hawk Winery & Restaurant - ‬9 min walk
  • ‪Maggiano's - ‬17 min walk

About this property

Home2 Suites by Hilton Richmond Short Pump

Home2 Suites by Hilton Richmond Short Pump offers 254 accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature premium bedding. 65-inch LCD televisions come with premium satellite channels, first-run movies, and pay movies. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 254 guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Your bed comes with premium bedding, and all rooms are furnished with queen sofa beds. 65-inch LCD televisions with satellite programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Conveniences include phones, as well as desks and separate sitting areas.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this Mediterranean hotel include complimentary wireless internet access and a picnic area.
Grab a bite from the snack bar/deli serving guests of Home2 Suites by Hilton Richmond Short Pump. A complimentary buffet breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (USD 10 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch LCD TV with premium cable/satellite channels
  • First-run films
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Paper towels
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 76 lbs per pet)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Uncovered self parking fee: USD 10.00 per day (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Home2 Suites by Hilton Richmond Short Pump Hotel
Home2 Suites by Hilton Richmond Short Pump Richmond
Home2 Suites by Hilton Richmond Short Pump Hotel Richmond

Home2 Suites by Hilton Richmond Short Pump Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 469 out of 633 reviews
Rating 8 - Good. 88 out of 633 reviews
Rating 6 - Okay. 42 out of 633 reviews
Rating 4 - Poor. 18 out of 633 reviews
Rating 2 - Terrible. 16 out of 633 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean room
Stayed 1 night in Dec 2025

10/10 Excellent

Dawn

Stayed 1 night in Dec 2025

10/10 Excellent

Leatreace

Liked: Cleanliness, staff & service, amenities
Very nice, clean and spacious room. The staff was very nice and accommodating. They even sent a text to check on us every day
Stayed 4 nights in Dec 2025

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice, clean with all needed for complete stay.
Stayed 4 nights in Dec 2025

10/10 Excellent

Devon

Stayed 1 night in Nov 2025

6/10 Okay

Joseph

Stayed 1 night in Dec 2025

2/10 Terrible

Amy

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
We were placed in a room across the hall from a large barking dog that started barking non-stop before 7am and barked most of the evening (6-10pm) before I called the front desk and asked them to please call the owner and check on the poor dog. Nothing ever happened and the dog continued to bark well after 11pm. There was also kids running non-stop up and down the halls. I'm all for bringing my kids and family with me, but respect for others goes a long way. The hotel staff was indifferent. Would not recommend if you want to sleep
Stayed 4 nights in Dec 2025

10/10 Excellent

Angela

Stayed 1 night in Dec 2025

8/10 Good

Gena

Stayed 1 night in Dec 2025

10/10 Excellent

Tiffany

Stayed 1 night in Dec 2025

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

James T

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 5 nights in Nov 2025

10/10 Excellent

Terry

Liked: Cleanliness
Great staff, very clean room, good breakfast and quiet hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Alyson

Stayed 3 nights in Nov 2025

6/10 Okay

Delores, Henrico

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Handicap accessible room is advertised with a shower stall. Room actually had a tub making it difficult for the disabled party to enter.
Stayed 3 nights in Nov 2025

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic as always
Stayed 1 night in Nov 2025

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, amenities
The room was great, clean and comfortable. What stood out were the staff who were so kind and helpful.
Stayed 1 night in Nov 2025

6/10 Okay

Leslie

Stayed 2 nights in Nov 2025

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff and very clean
Stayed 1 night in Nov 2025

10/10 Excellent

Amanda

Stayed 2 nights in Nov 2025

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 1 night in Nov 2025

10/10 Excellent

Bonnie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and service was great!!!
Stayed 1 night in Nov 2025

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything is fantastic as usual. The staff here couldn’t be more awesome!
Stayed 1 night in Nov 2025

10/10 Excellent

Grace

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel!
Stayed 3 nights in Oct 2025

10/10 Excellent

Joseph

Stayed 1 night in Oct 2025