Hyatt Place Richmond/Chester

3.0 star property

Photo gallery for Hyatt Place Richmond/Chester

Down duvets, desk, laptop workspace, blackout curtains
Exterior
Restaurant
Down duvets, desk, laptop workspace, blackout curtains
Seasonal outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • 24/7 front desk
  • Laundry

Explore the area

Map
13148 Kingston Ave, Chester, VA, 23836
  • Dorey Park
    ‪12 min drive‬
  • Southpark Mall
    ‪16 min drive‬
  • Henricus Historical Park
    ‪18 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪19 min drive‬

Room options

Classic Studio Suite, 1 King Bed with Sofa bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Studio Suite, 1 King Bed with Sofa bed (High Floor)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Studio Suite, Multiple Beds (High Floor)

  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Classic Studio Suite, Multiple Beds

  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Studio Suite, Multiple Beds, Accessible, Bathtub

  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

About the area

Chester

Located in Chester, Hyatt Place Richmond/Chester is in the business district, a 4-minute drive from Point of Rocks Park and 5 minutes from Parker's Battery Park. .This hotel is 2.9 mi (4.7 km) from Appomattox River and 4.2 mi (6.7 km) from Hopewell City Marina.

What's nearby

  • Point of Rocks Park - 4 min drive - 4.4 km
  • Dorey Park - 12 min drive - 14.7 km
  • Southpark Mall - 16 min drive - 17.5 km
  • Henricus Historical Park - 18 min drive - 13.7 km
  • Broad Street - 24 min drive - 27.9 km

Getting around

  • Petersburg Station - 17 min drive
  • Richmond Intl. Airport (RIC) - 18 min drive

Restaurants

  • ‪The Taphouse at Rivers Bend - ‬17 min walk
  • ‪McDonald's - ‬6 min drive
  • ‪Popeyes Louisiana Kitchen - ‬7 min drive
  • ‪McDonald's - ‬2 min walk
  • ‪Chipotle Mexican Grill - ‬6 min drive

About this property

Hyatt Place Richmond/Chester

Suburban hotel with free breakfast and a 24-hour fitness center
Hyatt Place Richmond/Chester offers 120 accommodations with DVD players and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature down comforters. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 120 guestrooms featuring DVD players and flat-screen televisions. Your bed comes with down comforters, and all rooms are furnished with double sofa beds. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Be sure to enjoy recreational amenities including a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite at Gallery, a bistro which features a bar/lounge. Dining is also available at the coffee shop/cafe. A complimentary full breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Gallery - Onsite bistro. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gallery

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Fenced pool
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Down comforter

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 20
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 17 to May 25:
  • Swimming pool
The property will be renovating from November 1 2024 to July 1 2025 (completion date subject to change). The following areas are affected:
  • Business center
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from May 23 to September 09
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Richmond/Chester
Hyatt Place Richmond/Chester Chester
Hyatt Place Richmond/Chester Hotel
Hyatt Place Richmond/Chester Hotel Chester
Chester Hyatt
Hyatt Chester
Hyatt Place Chester
Hyatt Richmond Chester Chester
Hyatt Place Richmond/Chester Hotel
Hyatt Place Richmond/Chester Chester
Hyatt Place Richmond/Chester Hotel Chester

Hyatt Place Richmond/Chester Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 496 out of 1002 reviews
Rating 8 - Good. 287 out of 1002 reviews
Rating 6 - Okay. 112 out of 1002 reviews
Rating 4 - Poor. 59 out of 1002 reviews
Rating 2 - Terrible. 48 out of 1002 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Allan

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

Richard, South Chesterfield

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Mar 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice. Comfortable bed. There were limited amenities due to the construction that was going on
Stayed 2 nights in Mar 2025

8/10 Good

Emad

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Bad customer service experience

Hotel is under construction so its understandable that its wont be spotless or most comfortable. The stay was good, the food was ok but got treated like teenagers in teouble when one of the workers started yelling at groups of parents to leave the lobby immediately after some kids caused some disturbance. Definitely could have been handled way better.
Stayed 1 night in Mar 2025

6/10 Okay

Eliene

Stayed 2 nights in Mar 2025

10/10 Excellent

Raymond

Stayed 2 nights in Mar 2025

8/10 Good

Jada

Stayed 1 night in Feb 2025

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Yvonne

Stayed 1 night in Feb 2025

8/10 Good

Russell

Travelled with family
Liked: Staff & service
convenience to gas food and interstate. remodeling during stay
Stayed 2 nights in Feb 2025

10/10 Excellent

TIMOTHY, Abingdon

Stayed 1 night in Feb 2025

6/10 Okay

Berry

Stayed 1 night in Feb 2025

8/10 Good

LaKeisha, South Chesterfield

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property does not supply streaming services. For the amount of money per night this should be a basic service. I also waited 15-20 mins to check in as the lobby attendant was not there.
Stayed 1 night in Feb 2025

10/10 Excellent

Vidal

Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service
Stayed 2 nights in Feb 2025

10/10 Excellent

Floyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just okay

Our room was very nice but because of construction on one of the floors the elevator was a mess, as was the entrance to the hotel.
Stayed 1 night in Feb 2025

6/10 Okay

Amanda

Stayed 2 nights in Feb 2025

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
no comment
Stayed 1 night in Jan 2025

10/10 Excellent

James

Stayed 1 night in Dec 2024

4/10 Poor

Michele

Stayed 1 night in Jan 2025

8/10 Good

Pamela

Stayed 1 night in Jan 2025

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to sleep in Chester.
Stayed 1 night in Dec 2024

8/10 Good

Jessica

Stayed 1 night in Dec 2024