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Hyatt Place Richmond/Chester

3.0 star property

Photo gallery for Hyatt Place Richmond/Chester

Down duvets, desk, laptop workspace, blackout curtains
Seasonal outdoor pool
Restaurant
Exterior
Down duvets, desk, laptop workspace, blackout curtains

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • 24/7 front desk
  • Laundry

Explore the area

View map
13148 Kingston Ave, Chester, VA, 23836
  • Beacon Theatre
    ‪7 min drive‬
  • Dorey Park
    ‪12 min drive‬
  • Southpark Mall
    ‪16 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪19 min drive‬

Room options

View all photos for Classic Studio Suite, 1 King Bed with Sofa bed

Down duvets, desk, laptop workspace, blackout curtains

Classic Studio Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(25 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Combined shower/bathtub, designer toiletries, hair dryer, towels

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

7.0 out of 10
Good
(2 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Studio Suite, 1 King Bed with Sofa bed (High Floor)

Down duvets, desk, laptop workspace, blackout curtains

Classic Studio Suite, 1 King Bed with Sofa bed (High Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Studio Suite, Multiple Beds (High Floor)

Down duvets, desk, laptop workspace, blackout curtains

Classic Studio Suite, Multiple Beds (High Floor)

8.4 out of 10
Very good
(8 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Classic Studio Suite, Multiple Beds

Down duvets, desk, laptop workspace, blackout curtains

Classic Studio Suite, Multiple Beds

8.4 out of 10
Very good
(20 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds, Accessible, Bathtub

Combined shower/bathtub, designer toiletries, hair dryer, towels

Studio Suite, Multiple Beds, Accessible, Bathtub

7.0 out of 10
Good
(4 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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  • 24/7 front desk
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includes taxes & fees
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About the area

Chester

Located in Chester, Hyatt Place Richmond/Chester is in the business district, a 4-minute drive from Point of Rocks Park and 5 minutes from Parker's Battery Park. .This hotel is 2.9 mi (4.7 km) from Appomattox River and 4.2 mi (6.7 km) from Hopewell City Marina.

What's nearby

  • Beacon Theatre - 7 min drive - 7.8 km
  • Dorey Park - 12 min drive - 14.7 km
  • Southpark Mall - 16 min drive - 17.5 km
  • Virginia Commonwealth University - 26 min drive - 34.6 km
  • Greater Richmond Convention Center - 27 min drive - 34.6 km

Getting around

  • Petersburg Station - 17 min drive
  • Richmond Intl. Airport (RIC) - 18 min drive

Restaurants

  • ‪Pilot Travel Centers - ‬8 min drive
  • ‪McDonald's - ‬2 min walk
  • ‪The Taphouse at Rivers Bend - ‬17 min walk
  • ‪Cracker Barrel - ‬6 min drive
  • ‪Bangkok Thai - ‬2 min drive

About this property

Hyatt Place Richmond/Chester

Suburban hotel with free breakfast and a 24-hour fitness center
Hyatt Place Richmond/Chester offers 120 accommodations with DVD players and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature down comforters. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 120 guestrooms featuring DVD players and flat-screen televisions. Your bed comes with down comforters, and all rooms are furnished with double sofa beds. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Be sure to enjoy recreational amenities including a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite at Gallery, a bistro which features a bar/lounge. Dining is also available at the coffee shop/cafe. A complimentary full breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Chester? This hotel has 2164 square feet (201 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Gallery - Onsite bistro. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gallery

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Fenced pool
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (on request)

Business services

  • 2,164 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Down comforter

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 20
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 2 to May 22:
  • Swimming pool
The property will be renovating from November 1 2024 to October 20 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business center
  • Elevator
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from May 23 to September 09
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Richmond/Chester
Hyatt Place Richmond/Chester Chester
Hyatt Place Richmond/Chester Hotel
Hyatt Place Richmond/Chester Hotel Chester
Chester Hyatt
Hyatt Chester
Hyatt Place Chester
Hyatt Richmond Chester Chester
Hyatt Place Richmond/Chester Hotel
Hyatt Place Richmond/Chester Chester
Hyatt Place Richmond/Chester Hotel Chester

Hyatt Place Richmond/Chester Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 492 out of 1006 reviews
Rating 8 - Good. 283 out of 1006 reviews
Rating 6 - Okay. 116 out of 1006 reviews
Rating 4 - Poor. 64 out of 1006 reviews
Rating 2 - Terrible. 51 out of 1006 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cortez

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Jun 2025

6/10 Okay

Dionco

Stayed 1 night in Jun 2025

10/10 Excellent

Derrick

Great experience. The property is undergoing renovation.
Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2025

2/10 Terrible

Kesha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This property was under renovations the hotel looked and smelled horrible. This should've been mentioned on the booking site. I feel a refund is owed back due to misrepresentation. They charged my credit card before i even reached my room.
Stayed 3 nights in Jun 2025

4/10 Poor

Susan

Stayed 6 nights in May 2025

2/10 Terrible

Bruce

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty stay away

Place was dirty. I was not able to take a shower. Someone’s hair was left in it. It was a lot of hair not sure how anyone could miss if they cleaned. Do not recommend!!!
Stayed 1 night in May 2025

8/10 Good

Shannon

Stayed 1 night in May 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They are renovating so it is a lot of construction during weekdays but the front desk clerk was exceptional in explaining also he was very inviting, friendly and overall a superb person. The pool was clean I liked the added security detail, note it is outdoors also the gym is well equipped. Would stay again!
Stayed 1 night in May 2025

6/10 Okay

Madison

Liked: Staff & service, room comfort
There was a huge dead cockroach in our bathroom light, so disgusting. Other than that the stay was okay.
Stayed 1 night in May 2025

10/10 Excellent

Jessica

Stayed 1 night in May 2025

2/10 Terrible

Joshua

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay at all! Not worth it- disgusting

Absolutely terrible. If you can avoid this place, that would be best. The hotel is under construction which was not disclosed. To make matters worse, the staff, including management, were some of the rudest and difficult people ever. They do not let anyone sit in the lobby at all. We were instructed that you must buy something to sit in the LOBBY and then they claimed management didn’t want “rowdiness” in the lobby! We are 40-50 year old adults!!! They would not let us sit in the breakfast area which was just dirty folding tables when we brought some takeout into the hotel. Every time we asked a question, the answer was always no. We even called corporate Hyatt to make a complaint. The hotel is disorganized, the parking lot of full of debris and dumpsters. Overall one of the most disgusting and unaccommodating hotels ever. Do not stay here at all. Not worth your money, your time, or your sanity.
Stayed 3 nights in May 2025

8/10 Good

HERBERT E

Travelled with partner
Liked: Cleanliness, amenities
2 issues. Most important, we arrived on time, actually about 10 minutes early as we had a wedding to go to at 3:45 pm. We were told our room was not ready and it would take a few more minutes. It took over a half hour to be ready, so we were late getting to the affair, missing the entire ceremony. Less important was that the hotel lobby was under renovation so you had to be extra careful not to touch the walls due to wet white paint.
Stayed 1 night in May 2025

10/10 Excellent

Kori

Stayed 1 night in Apr 2025

8/10 Good

joan, Barnstable

Stayed 1 night in May 2025

10/10 Excellent

Keith, North Las Vegas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Under renovation, but is quiet and the room was clean.
Stayed 1 night in May 2025

2/10 Terrible

Fabian

Stayed 1 night in May 2025

4/10 Poor

Samantha

Stayed 1 night in Apr 2025

6/10 Okay

Patrick

Liked: Staff & service, room comfort
Disliked: Cleanliness
Knelt on the carpet and got something brown and sticky on my knee
Stayed 1 night in May 2025

6/10 Okay

UFUK, Irving

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
“This Hyatt Place location has very poor staff and front desk service, and the building is not in good condition
Stayed 1 night in May 2025

8/10 Good

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was under renovation so the menu was limited and only beer and wine Hopefully they will be updated if we return in the spring next year.
Stayed 1 night in May 2025

8/10 Good

John

Travelled with partner
Liked: Staff & service
Hotel was under renovation and use of first floor was limited. However, overall the hotel, staff, and breakfast were good. Needed to upgrade their overall cleanliness aside from the construction zone.
Stayed 1 night in Apr 2025

8/10 Good

Jamell

Travelled with family, Travelled with partner
Cool
Stayed 2 nights in Jan 2025