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Hyatt Select Richmond/Chester

3.0 star property

Photo gallery for Hyatt Select Richmond/Chester

Exterior
Down duvets, desk, laptop workspace, blackout curtains
Restaurant
Down duvets, desk, laptop workspace, blackout curtains
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
13148 Kingston Ave, Chester, VA, 23836
  • Place, James River
    ‪3 min drive‬
  • Place, Point of Rocks Park
    ‪3 min drive‬
  • Place, Beacon Theatre
    ‪6 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪15 min drive‬

Room options

View all photos for Classic Studio Suite, Multiple Beds

Down duvets, desk, laptop workspace, blackout curtains

Classic Studio Suite, Multiple Beds

8.6 out of 10
Excellent
(21 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Classic Studio Suite, 1 King Bed with Sofa bed

Down duvets, desk, laptop workspace, blackout curtains

Classic Studio Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(27 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Studio Suite, 1 King Bed with Sofa bed (High Floor)

Down duvets, desk, laptop workspace, blackout curtains

Classic Studio Suite, 1 King Bed with Sofa bed (High Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Studio Suite, Multiple Beds (High Floor)

Down duvets, desk, laptop workspace, blackout curtains

Classic Studio Suite, Multiple Beds (High Floor)

8.4 out of 10
Very good
(8 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds, Accessible, Bathtub

Down duvets, desk, laptop workspace, blackout curtains

Studio Suite, Multiple Beds, Accessible, Bathtub

7.0 out of 10
Good
(4 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Combined shower/bathtub, designer toiletries, hair dryer, towels

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

7.0 out of 10
Good
(2 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

King Room

  • Sleeps 4

2 Double Beds

  • Sleeps 6

Accessible 2 Double Bed Tub

  • Sleeps 6

Ada King Room With Tub

  • Sleeps 4

Classic Studio Suite, Multiple Beds

  • Sleeps 5

Classic Studio Suite, 1 King Bed With Sofa Bed

  • Sleeps 4

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About the area

Chester

Located in Chester, Hyatt Select Richmond/Chester is in the business district, within a 5-minute drive of Point of Rocks Park and Parker's Battery Park. .This hotel is 4.3 mi (6.9 km) from Hopewell City Marina and 4.4 mi (7 km) from John Randolph Medical Center.

What's nearby

  • James River - 3 min drive - 6.1 km
  • Point of Rocks Park - 3 min drive - 4.8 km
  • Parker's Battery Park - 5 min drive - 4.9 km
  • John Randolph Medical Center - 6 min drive - 7.5 km
  • Beacon Theatre - 6 min drive - 7.8 km

Getting around

  • Petersburg Station - 21 min drive
  • Richmond Intl. Airport (RIC) - 20 min drive

Restaurants

  • ‪Wawa - ‬3 min walk
  • ‪Pilot Travel Centers - ‬8 min drive
  • ‪Raising Cane's Chicken Fingers - ‬7 min drive
  • ‪The Taphouse at Rivers Bend - ‬16 min walk
  • ‪McDonald's - ‬4 min walk

About this property

Hyatt Select Richmond/Chester

Suburban hotel with a 24-hour fitness center and a seasonal outdoor pool
Hyatt Select Richmond/Chester offers 121 accommodations with DVD players and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature down comforters. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 121 guestrooms featuring DVD players and flat-screen televisions. Your bed comes with down comforters, and all rooms are furnished with double sofa beds. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Be sure to enjoy recreational amenities including a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Hyatt Select Richmond/Chester. A complimentary self-serve breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Chester? This hotel has 2164 square feet (201 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary self-serve breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Fenced pool
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping on request

Business services

  • 2,164 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Down comforter

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 20
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 2 to May 22:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 200 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation, per stay (maximum USD 200 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from May 23 to September 09
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Richmond/Chester
Hyatt Place Richmond/Chester Chester
Hyatt Place Richmond/Chester Hotel
Hyatt Place Richmond/Chester Hotel Chester
Chester Hyatt
Hyatt Chester
Hyatt Place Chester
Hyatt Richmond Chester Chester
Hyatt Place Richmond/Chester Hotel
Hyatt Place Richmond/Chester Chester
Hyatt Place Richmond/Chester Hotel Chester

Hyatt Select Richmond/Chester Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 502 out of 1000 reviews
Rating 8 - Good. 272 out of 1000 reviews
Rating 6 - Okay. 109 out of 1000 reviews
Rating 4 - Poor. 65 out of 1000 reviews
Rating 2 - Terrible. 52 out of 1000 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

keiniya

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Constance

Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, property conditions & facilities
It was good
Stayed 3 nights in Oct 2025

10/10 Excellent

Jaquandra

Stayed 1 night in Oct 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

cesar

Stayed 1 night in Oct 2025

10/10 Excellent

Jaquandra

Stayed 1 night in Oct 2025

10/10 Excellent

Kristen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property has been re-model and no longer has a bar in it. Breakfast food was ok. The eggs were not good, over cooked. Bacon was so thin (as thin as a piece of paper) and crispy that it had not flavor. Pancakes were soggy. French toast sticks and sausage were good. Otherwise this place was nice to stay.
Stayed 2 nights in Oct 2025

4/10 Poor

charles

Disliked: Staff & service, property conditions & facilities

Not great

Understandable that hotels need repairs but parking lot and inside getting updates. Didn’t think full price was necessary. Funky smell in elevator and room. Breakfast sub par and fire alarm went off at 4:30…
Stayed 1 night in Oct 2025

10/10 Excellent

Jerry

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean. The breakfast was amazing for me, my wife, our two daughters (5 and 3), and our son (1).
Stayed 1 night in Sep 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty and nicely designed new room except bathroom space and mirror lighting needs reworking. Prompt attention to service request.
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was professional, friendly and helpful. They were always visible and attentive. The facility was in fantastic condition and highly recommend this Hyatt Place to anyone staying in this area. The area around it is nice, safe and has multiple shopping options
Stayed 2 nights in Oct 2025

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Erika

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Breakfast was really good and had many options.
Stayed 4 nights in Sep 2025

10/10 Excellent

Shakita

Stayed 1 night in Oct 2025

10/10 Excellent

Jacob

Stayed 1 night in Oct 2025

10/10 Excellent

Leonard

Stayed 1 night in Jul 2025

8/10 Good

Daryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Placement of the HVAC unit in the room put the air output right at the side of the bed which blew directly on the person sleeping on that side. Went and slept on the sofa.
Stayed 1 night in Sep 2025

2/10 Terrible

Madeline

Disliked: Cleanliness, property conditions & facilities
I expected more from the Hyatt Brand. I took an accessible suite with 2 beds for my 3 person family. There is 1 elevator bank for the building and the halls are very long. 1 The suite for disabled people is at the farthest point from the elevator. Literally the last room on the hall. Huh? 2 The room had 2 full size beds, not queens. Does any hotel still use full mattresses? The beds are really too soft. You actually sink in. Why? BTW my husband glasses fell behind an end table. We had to move it to reach them. Filthy. 3. No tissues, No hair dryer, no plastic laundry bag. OK......but why? No hair dryer is unheard of. 4. The one that sent me over the edge was breakfast. The room was mid construction. Walls were taped and spackled. It was brightly lit in blinding white lite like all construction sites. Folding tables etc. The actual breakfast was pawltry. They werent ready a half hr after start. Some bad bread choices, hard boiled eggs, bananas, cheap no name cereals, 1 chafing dish with half empty tray of sausage, empty scrambles and cheap tater tots. Inedible in a bad environment. There was another large conference rm a fews doors down that looked in good shape sitting unused. The last time I challenged a charge on Amex was at least 20 yrs ago. My 200. dollar stay was seriously sub par so I may choose that option. Sept. 2025.
Stayed 1 night in Sep 2025

10/10 Excellent

Darline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Very clean even though they are doing some renovations. Very clean safe and quiet area.
Stayed 3 nights in Sep 2025

2/10 Terrible

Ashley

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I will not stay at this property ever again. The rooms smelled. The plumbing was messed up so we had to switch room. Once we switched rooms the tub had brown marks and the toilet was still messed up. So we had to switch rooms for a third time. They are under renovation so the hot breakfast ended up being cold. It was not a good experience. They ended up refunding me for at least one night of my stay.
Stayed 2 nights in Sep 2025

4/10 Poor

Austin

Stayed 1 night in Sep 2025

10/10 Excellent

Javonte

Stayed 1 night in Sep 2025

8/10 Good

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025