See all properties
Save

SureStay Plus Hotel by Best Western Point Richmond

2.5 star property

Photo gallery for SureStay Plus Hotel by Best Western Point Richmond

Lobby
Standard Room, 2 Queen Beds, Accessible, Non Smoking
Exterior
Banquet hall
Free daily buffet breakfast

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
915 W Cutting Blvd, Richmond, CA, 94804
  • Place, Marina Bay Trail
    ‪11 min walk‬
  • Place, Keller Beach
    ‪13 min walk‬
  • Place, Richmond Museum of History
    ‪3 min drive‬
  • Airport, Oakland, CA (OAK-Oakland Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Memory-foam beds, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(94 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Memory-foam beds, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Memory-foam beds, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(48 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Memory-foam beds, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

7.6 out of 10
Good
(7 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Memory-foam beds, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Memory-foam beds, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Mobility Accessible King Room with Bathtub

  • Sleeps 2
  • Free Wi-Fi

Mobility Accessible Two Queen Room with Bathtub

  • Sleeps 4
  • Free Wi-Fi

Mobility Accessible King Room with Roll In Shower

  • Sleeps 2
  • Free Wi-Fi

Mobility Accessible Two Queen Room with Roll In Shower

  • Sleeps 4
  • Free Wi-Fi

King Room

  • Sleeps 2
  • Free Wi-Fi

Two Queen Room

  • Sleeps 4
  • Free Wi-Fi

Similar properties

Standard Room, 1 King Bed, Non Smoking
Terrace Inn and Suites
Richmond Annex
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
4.0 out of 5, Very good, 363 reviews
The price is NZ$135
includes taxes & fees
26 May - 27 May
Terrace Inn and Suites

About the area

Richmond

With a stay at SureStay Plus Hotel by Best Western Point Richmond in Richmond (Point Richmond), you'll be within a 15-minute drive of San Francisco Bay and University of California, Berkeley. .This hotel is 16.9 mi (27.3 km) from Moscone Convention Center and 17.1 mi (27.5 km) from Oracle Park.

What's nearby

  • Marina Bay Trail - 11 min walk - 1.0 km
  • Keller Beach - 13 min walk - 1.1 km
  • Golden State Model Railroad Museum - 19 min walk - 1.7 km
  • Richmond Museum of History - 3 min drive - 2.5 km
  • Nevin Community Center - 3 min drive - 2.5 km

Getting around

  • Richmond Transit Center - 4 min drive
  • El Cerrito del Norte Station - 6 min drive
  • Oakland Intl. Airport (OAK) - 40 min drive

Restaurants

  • ‪El Canelo - ‬3 min drive
  • ‪Mi Pueblo Super Mercado - ‬3 min drive
  • ‪Burger King - ‬16 min walk
  • ‪East Brother Beer Co. - ‬18 min walk
  • ‪Burger King - ‬3 min drive

About this property

SureStay Plus Hotel by Best Western Point Richmond

SureStay Plus Hotel by Best Western Point Richmond offers 107 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature memory foam mattresses. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Richmond hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 107 guestrooms featuring refrigerators and microwaves. Your room comes with a memory foam bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area. Additional features at this hotel include a banquet hall and a vending machine.
A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from June 01 to September 30
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property

Property is also known as

Marina Bay Inn
Marina Bay Inn Richmond
Marina Bay Richmond
SureStay Plus Hotel Best Western Point Richmond
SureStay Plus Hotel Best Western Point
SureStay Plus Best Western Point Richmond
SureStay Plus Best Western Point
SureStay Plus Hotel by Best Western Point Richmond Hotel
SureStay Plus Hotel by Best Western Point Richmond Richmond

SureStay Plus Hotel by Best Western Point Richmond Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 448 out of 1010 reviews
Rating 8 - Good. 209 out of 1010 reviews
Rating 6 - Okay. 149 out of 1010 reviews
Rating 4 - Poor. 78 out of 1010 reviews
Rating 2 - Terrible. 126 out of 1010 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Stayed 4 nights in Feb 2026

6/10 Okay

Jianxiong, LAS VEGAS

Liked: Cleanliness
The room was not in the same building as the check-in and breakfast areas. It was inconvenient, especially on a raining day. I was not informed that I had to request room service. No notice was in the room. Communication should be improved. I used to stay at Best Western a lot and loved it, but this stay had somehow ruined my good impression of Best Western.
Stayed 4 nights in Feb 2026

6/10 Okay

Jamal

Travelled with family
Disliked: Amenities
Room had only one set of towels but for the price It wasn’t bad.
Stayed 1 night in Feb 2026

2/10 Terrible

Jose

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
My stay was extremely disappointing due to multiple issues that should never occur at any hotel. To start, the room was not properly cleaned. When I went to turn on the HVAC unit, I noticed the vents were dirty and dusty—clearly overlooked during cleaning. I attempted to wipe them down myself, but when I went to look for a towel, I discovered there were no towels in the room at all. Not a single one. When I called the front desk, I was told they had completely run out of clean towels. This is unacceptable for any hotel, let alone one accommodating multiple guests. There were three of us in the room, and after insisting they find something, they eventually managed to find only one towel that I had to go to the front desk to pick it up myself. Again—completely unacceptable. How does a hotel run out of clean towels? Overall, this experience was below basic standards of cleanliness and customer service. I hope these issues are addressed immediately to prevent future guests from having the same experience.
Stayed 1 night in Feb 2026

2/10 Terrible

Henry

Disliked: Cleanliness, amenities, property conditions & facilities
The room I was in had fleas and roaches plus the noise was unbearable. Thanks for the plug, but I’m not used to wearing earplugs. I will never come back or suggest it to anybody else.
Stayed 3 nights in Jan 2026

10/10 Excellent

Juan Manuel

Stayed 2 nights in Feb 2026

8/10 Good

Eric

Stayed 1 night in Jan 2026

2/10 Terrible

Ryan

there were ants in my hotel i had to leave
Stayed 1 night in Feb 2026

4/10 Poor

Vanessa

Business traveller
I could tell the room had been cleaned but the grounds were kind of on camped there was dog feces in a couple places and I started getting the feeling that this is not where I wanted to stay. Once I opened the door to my room the paint on the headboard was peeling and didn't look great and the footboard was frayed probably from I don't know anyway I wanted to like it but I didn't and from the time I booked it at 4:00 p.m. or 4:30 p.m. to the time I went back into the lobby and said I didn't want to stay there was under 2 hours and they wouldn't refund my money. They had plenty of time to read book the room I said I didn't want to come back and he said no sorry so yeah I will not be staying there again I didn't even stay there
Stayed 2 nights in Feb 2026

10/10 Excellent

Xavier

Liked: Cleanliness, amenities, property conditions & facilities
The his place had good vending machines good eats
Stayed 2 nights in Nov 2025

10/10 Excellent

Samantha

Stayed 2 nights in Jan 2026

4/10 Poor

Andrii

Liked: Cleanliness, amenities, property conditions & facilities
Some people were talking loud and for a long time outside of their room next to our room at around 3am, then went inside and continued talking very loud almost all night so we could not sleep well all night.
Stayed 1 night in Feb 2026

10/10 Excellent

Fernando

Stayed 5 nights in Feb 2026

10/10 Excellent

Antoinette

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean, accessible, affordable
Stayed 1 night in Feb 2026

6/10 Okay

Gabino

Stayed 1 night in Feb 2026

2/10 Terrible

Mike

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was not pleasant felt like being ignored. Room had a maintenance person working on toilet when I got in my room. The worker stained my towels with dirty smudges. Worker Didn't leave my room for at least 10min later. The room was dirty..long hair on shower shampoo bottles. There was so much noise out side and in other rooms. This place was horrible. Cigarettes smells from out side came into my room. Barking dog all night. TV did not work.
Stayed 1 night in Feb 2026

4/10 Poor

ROMANY

The room was clean but breakfast and coffee were not good at all. Th
Stayed 1 night in Feb 2026

6/10 Okay

IVAN

Travelled with family and small children
Liked: Amenities, property conditions & facilities
The rooms are fairly remodeled, however they are very dark. There’s lack of light in one corner. There’s an area where there’s like a counter kitchen prep area , but there’s absolutely no light only Light come from lamps. Also, for some reason, the floors were very dirty My kids walked around in their socks, and they would be completely black. There are no restaurants or any type of fast food nearby this hotel the only thing if there’s a gas station so you’d have to drive. The breakfast area was great. Had a few selections.
Stayed 3 nights in Jan 2026

8/10 Good

Tina

Liked: Amenities, property conditions & facilities
Staff helped with TV & Room
Stayed 1 night in Dec 2025

10/10 Excellent

Ketan

Liked: Cleanliness, amenities, property conditions & facilities
Amazing for what you are paying
Stayed 1 night in Jan 2026

10/10 Excellent

Jesus

Stayed 7 nights in Jan 2026

10/10 Excellent

Eduardo

Liked: Cleanliness
Room comfortable & decent breakfast however breakfast should be earlier for people that work
Stayed 2 nights in Jan 2026

8/10 Good

Jennifer

Stayed 1 night in Jan 2026

8/10 Good

Zhanna

Stayed 2 nights in Jan 2026

10/10 Excellent

Cecily

Liked: Cleanliness, amenities, property conditions & facilities
This place is really not cw and a great value. Rooms are always perfectly clean in the beds are lovely nice for mattresses very convenient location.
Stayed 1 night in Jan 2026