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Moxy Richmond Downtown

2.5 star property

Photo gallery for Moxy Richmond Downtown

Lobby lounge
Exterior
Lobby lounge
Lobby lounge
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
501 EAST FRANKLIN STREET, Richmond, VA, 23219
  • Place, Broad Street
    ‪2 min walk‬
  • Place, Greater Richmond Convention Center
    ‪6 min walk‬
  • Place, Virginia Commonwealth University
    ‪8 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 Queen Bed

Desk, laptop workspace, blackout curtains, free WiFi

Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (1 Specialty Bed)

Desk, laptop workspace, blackout curtains, free WiFi

Room, 1 Queen Bed (1 Specialty Bed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, Multiple Beds

Desk, laptop workspace, blackout curtains, free WiFi

Room, Multiple Beds

  • Sleeps 5
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Room, 1 Queen Bed, Hearing Accessible (1 Specialty Bed)

Desk, laptop workspace, blackout curtains, free WiFi

Room, 1 Queen Bed, Hearing Accessible (1 Specialty Bed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Hearing Accessible

Desk, laptop workspace, blackout curtains, free WiFi

Room, 1 Queen Bed, Hearing Accessible

  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, Multiple Beds, Hearing Accessible

Desk, laptop workspace, blackout curtains, free WiFi

Room, Multiple Beds, Hearing Accessible

  • Sleeps 5
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Roll-in Shower

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds, Roll-in Shower

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible Bathtub

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds, Accessible Bathtub

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds, Hearing Accessible

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room

Desk, laptop workspace, blackout curtains, free WiFi

Room

  • Sleeps 3
  • 1 Single Bunk Bed

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includes taxes & fees
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About the area

Richmond

With a stay at Moxy Richmond Downtown, you'll be centrally located in Richmond, steps from Broad Street and within a 10-minute walk of Greater Richmond Convention Center. .This family-friendly hotel is 0.5 mi (0.8 km) from The National and 0.6 mi (0.9 km) from Virginia Commonwealth University.

What's nearby

  • Broad Street - 2 min walk - 0.2 km
  • The National - 5 min walk - 0.4 km
  • Greater Richmond Convention Center - 6 min walk - 0.6 km
  • Virginia Commonwealth University - 8 min walk - 0.7 km
  • Allianz Amphitheater at Riverfront - 9 min walk - 0.8 km

Getting around

  • Richmond Main Street Station - 14 min walk
  • Richmond Intl. Airport (RIC) - 16 min drive

Restaurants

  • ‪Pop's Market on Grace - ‬2 min walk
  • ‪Capital Ale House - ‬3 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Penny Lane Pub - ‬1 min walk
  • ‪Nami - ‬4 min walk

About this property

Moxy Richmond Downtown

Moxy Richmond Downtown offers 100 accommodations with hair dryers and complimentary toiletries. 55-inch LCD televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 100 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and blackout drapes/curtains, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby.
Grab a bite from the snack bar/deli serving guests of Moxy Richmond Downtown. Wrap up your day with a drink at the bar/lounge.
Featured amenities include complimentary wired internet access, express check-in, and express check-out.
Bar Moxy - Onsite bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 40 per day)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Moxy

Things to do

  • 24-hour gym
  • Foosball table
  • Games
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2022
  • Colonial architecture
  • Communal living room
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Valet parking fee: USD 40 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Parking height restrictions apply

Property is also known as

Moxy Richmond Downtown Hotel
Moxy Richmond Downtown Richmond
Moxy Richmond Downtown Hotel Richmond
Moxy Richmond Downtown a Marriott Hotel

Moxy Richmond Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 302 out of 453 reviews
Rating 8 - Good. 78 out of 453 reviews
Rating 6 - Okay. 29 out of 453 reviews
Rating 4 - Poor. 21 out of 453 reviews
Rating 2 - Terrible. 23 out of 453 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Scott

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

10/10 Excellent

April

Stayed 1 night in Dec 2025

8/10 Good

Sharese

Liked: Cleanliness, staff & service, amenities
Pretty cool hotel!!!
Stayed 1 night in Dec 2025

8/10 Good

Rob

Overall very cool set up
Stayed 2 nights in Dec 2025

10/10 Excellent

Jarret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great service and ask about checking early was able to check in 4 hour early
Stayed 2 nights in Dec 2025

8/10 Good

Serenity

Stayed 1 night in Nov 2025

10/10 Excellent

Kyle, lithia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great little hotel in a good location. Mellow the concierge is fantastic
Stayed 3 nights in Nov 2025

10/10 Excellent

Nadia, Lawrenceville

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I had such a great stay here! The hotel was spotless and very clean, and the decor was fun and funky in the best way. The staff was incredibly friendly and made us feel welcome from the moment we arrived. We even got a complimentary drink from the bar, which was a nice touch. There were also so many cute activities around the property that made the stay even more enjoyable. Highly recommend!
Stayed 3 nights in Nov 2025

10/10 Excellent

Mallory, Seattle

Stayed 1 night in Nov 2025

10/10 Excellent

Mary

Stayed 1 night in Nov 2025

10/10 Excellent

Tiffani

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly Staff and entertainment
Stayed 1 night in Nov 2025

10/10 Excellent

Jamie

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beautiful baby
Stayed 2 nights in Nov 2025

10/10 Excellent

Jamie

Liked: Cleanliness, amenities
Everything has been perfect!
Stayed 4 nights in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Rebecca, Luke and Mello were so amazing! Great place to stay!
Stayed 2 nights in Nov 2025

10/10 Excellent

Kyle, lithia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Concierge Mellow, was so accommodating and friendly and professional. Absolutely delightful stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Shayna

Liked: Cleanliness, staff & service, amenities
Everything was wonderful. Staff was friendly, the bar had nice selection, room was clean and the perfect size for two, and the bathroom was spacious. Only downside was no space to store luggage, but not a major issue at all. The lobby was fun with lots of games to play. Will definitely be staying again!
Stayed 1 night in Nov 2025

10/10 Excellent

ari

Liked: Cleanliness, staff & service, property conditions & facilities
this is a very interesting unique experience. much like a youth hostel. fun fun fun
Stayed 1 night in Nov 2025

2/10 Terrible

Derek

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor customer service. Rooms impracticable.
Stayed 2 nights in Nov 2025

10/10 Excellent

Darnell

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is wonderful and a great location. Very walkable and very professional staff.
Stayed 1 night in Nov 2025

8/10 Good

Marco

Travelled with family
Liked: Cleanliness, staff & service
Cool design hotel with very friendly staff, super-conveniently located (we were there for the Richmond Marathon and it is just a few blocks from start and finish lines).
Stayed 1 night in Nov 2025

10/10 Excellent

Heidi

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Mello, Hannah, and Trinity were outstanding at check-in and while we sat at the bar. The room was more spacious than expected with incredibly comfortable beds. Definitely recommend this hotel!
Stayed 1 night in Nov 2025

8/10 Good

Andrew

Nice room, cool concept, had high expectations for the lobby/lounge area and it was decent but not quite what I'd envisioned based on the website. Good location. 4 out if 5 stars feels right. Thanks.
Stayed 1 night in Oct 2025

10/10 Excellent

Emily

Stayed 1 night in Oct 2025

8/10 Good

Gerri

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean Room, Friendly Guest, Great Vibes.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, room was great, area was convenient, couldn’t recommend this place more
Stayed 2 nights in Oct 2025