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Moxy Richmond Downtown

2.5 star property

Photo gallery for Moxy Richmond Downtown

Lobby lounge
Exterior
Lobby lounge
Lobby lounge
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
501 EAST FRANKLIN STREET, Richmond, VA, 23219
  • Place, Broad Street
    ‪2 min walk‬
  • Place, Greater Richmond Convention Center
    ‪6 min walk‬
  • Place, Virginia Commonwealth University
    ‪8 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 Queen Bed

Desk, laptop workspace, blackout curtains, free WiFi

Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (1 Specialty Bed)

Desk, laptop workspace, blackout curtains, free WiFi

Room, 1 Queen Bed (1 Specialty Bed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, Multiple Beds

Desk, laptop workspace, blackout curtains, free WiFi

Room, Multiple Beds

  • Sleeps 5
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Room, 1 Queen Bed, Hearing Accessible (1 Specialty Bed)

Desk, laptop workspace, blackout curtains, free WiFi

Room, 1 Queen Bed, Hearing Accessible (1 Specialty Bed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Hearing Accessible

Desk, laptop workspace, blackout curtains, free WiFi

Room, 1 Queen Bed, Hearing Accessible

  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, Multiple Beds, Hearing Accessible

Desk, laptop workspace, blackout curtains, free WiFi

Room, Multiple Beds, Hearing Accessible

  • Sleeps 5
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Roll-in Shower

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds, Roll-in Shower

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible Bathtub

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds, Accessible Bathtub

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds, Hearing Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room

Desk, laptop workspace, blackout curtains, free WiFi

Room

  • Sleeps 3
  • 1 Single Bunk Bed

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Graduate by Hilton Richmond
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  • Free Wi-Fi
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  • Air-conditioning
4.2 out of 5, Very good, 1,362 reviews
The price is NZ$289
includes taxes & fees
18 May - 19 May
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About the area

Richmond

With a stay at Moxy Richmond Downtown, you'll be centrally located in Richmond, steps from Broad Street and within a 10-minute walk of Greater Richmond Convention Center. .This family-friendly hotel is 0.5 mi (0.8 km) from The National and 0.6 mi (0.9 km) from Virginia Commonwealth University.

What's nearby

  • Broad Street - 2 min walk - 0.2 km
  • The National - 5 min walk - 0.4 km
  • Greater Richmond Convention Center - 6 min walk - 0.6 km
  • Virginia Commonwealth University - 8 min walk - 0.7 km
  • Allianz Amphitheater at Riverfront - 9 min walk - 0.8 km

Getting around

  • Richmond Main Street Station - 14 min walk
  • Richmond Intl. Airport (RIC) - 16 min drive

Restaurants

  • ‪Pop's Market on Grace - ‬2 min walk
  • ‪Richmond Marriott Hotel Concierge Lounge - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Capital Ale House - ‬3 min walk
  • ‪Fall Line Kitchen & Bar - ‬4 min walk

About this property

Moxy Richmond Downtown

Moxy Richmond Downtown offers 100 accommodations with hair dryers and complimentary toiletries. 55-inch LCD televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 100 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and blackout drapes/curtains, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby.
Grab a bite from the snack bar/deli serving guests of Moxy Richmond Downtown. Wrap up your day with a drink at the bar/lounge.
Featured amenities include complimentary wired internet access, express check-in, and express check-out.
Bar Moxy - Onsite bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 40 per day)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Moxy

Things to do

  • 24-hour gym
  • Foosball table
  • Games
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2022
  • Colonial architecture
  • Communal living room
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 2 percent tourism fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 40 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Parking height restrictions apply

Property is also known as

Moxy Richmond Downtown Hotel
Moxy Richmond Downtown Richmond
Moxy Richmond Downtown Hotel Richmond
Moxy Richmond Downtown a Marriott Hotel

Moxy Richmond Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 314 out of 474 reviews
Rating 8 - Good. 81 out of 474 reviews
Rating 6 - Okay. 32 out of 474 reviews
Rating 4 - Poor. 23 out of 474 reviews
Rating 2 - Terrible. 24 out of 474 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Joel

.
Stayed 1 night in Jan 2026

4/10 Poor

Melanie

Liked: Cleanliness
The hotel under-delivered on services. Breakfast, scheduled to be available starting at 6:30, was not available until 7. When it was available, the staff member behind the bar was grumpy and said we could place an order, but it would be a long wait. On the second day of our stay the elevator stopped working. Our room was on the 8th floor. It didn't work again before we checked out.
Stayed 2 nights in Jan 2026

10/10 Excellent

Reid

Stayed 4 nights in Jan 2026

8/10 Good

Bruno, Granby

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place to stay in Richmond. Well located and the rooms are very clean. Only had 1 problem during my stay, on check-in, the girl was very unfriendly and seems kinda bored of her job.
Stayed 4 nights in Jan 2026

10/10 Excellent

Braedon

Liked: Cleanliness, staff & service, property conditions & facilities
The whole experience was amazing at first the pictures looked weird and sketchy and fake. But in person really clean and perfect just for a casual experience, everyone is really nice and bar staff/employees were helpful.
Stayed 4 nights in Jan 2026

4/10 Poor

Nathan

Stayed 1 night in Dec 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities
Wonderful experience Clean room Nice staff
Stayed 1 night in Jan 2026

10/10 Excellent

Joyce

Liked: Amenities
Fun quirky and colorful.
Stayed 1 night in Jan 2026

4/10 Poor

Bei, Charlottesville

Business traveller
Liked: Cleanliness
Super small room..
Stayed 2 nights in Sep 2025

10/10 Excellent

Ana

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I had an amazing experience at the Moxy. Visited for a work trip. Front desk was extremely helpful and courteous. I absolutely loved the take home art in the room. The decor was what I loved the most. Parking was a little tricky but only because it was Halloween.
Stayed 1 night in Nov 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel Bar & all staff gave been great!
Stayed 5 nights in Dec 2025

10/10 Excellent

Amanda

Stayed 1 night in Dec 2025

10/10 Excellent

Bianca

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect for a girls weekend with plenty of photo ops & perfect location
Stayed 1 night in Dec 2025

10/10 Excellent

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Darrius

Stayed 1 night in Dec 2025

10/10 Excellent

Chris

Stayed 1 night in Dec 2025

8/10 Good

Scott

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

10/10 Excellent

April

Stayed 1 night in Dec 2025

8/10 Good

Sharese

Liked: Cleanliness, staff & service, amenities
Pretty cool hotel!!!
Stayed 1 night in Dec 2025

8/10 Good

Rob

Overall very cool set up
Stayed 2 nights in Dec 2025

10/10 Excellent

Jarret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great service and ask about checking early was able to check in 4 hour early
Stayed 2 nights in Dec 2025

8/10 Good

Serenity

Stayed 1 night in Nov 2025

10/10 Excellent

Kyle, lithia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great little hotel in a good location. Mellow the concierge is fantastic
Stayed 3 nights in Nov 2025

10/10 Excellent

Nadia, Lawrenceville

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I had such a great stay here! The hotel was spotless and very clean, and the decor was fun and funky in the best way. The staff was incredibly friendly and made us feel welcome from the moment we arrived. We even got a complimentary drink from the bar, which was a nice touch. There were also so many cute activities around the property that made the stay even more enjoyable. Highly recommend!
Stayed 3 nights in Nov 2025

10/10 Excellent

Mallory, Seattle

Stayed 1 night in Nov 2025