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Omni Richmond Hotel

4.0 star property

Photo gallery for Omni Richmond Hotel

Lobby
Presidential Suite, 1 Bedroom, 2 Bathrooms | Living area
Sun deck
Exterior
Indoor pool, open 6:30 AM to 10:00 PM, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Air-conditioning

Explore the area

View map
100 S 12th St, Richmond, VA, 23219
  • Place, Shockoe Slip
    ‪1 min walk‬
  • Place, Broad Street
    ‪5 min walk‬
  • Place, Virginia Commonwealth University
    ‪17 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds (High Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premier Room, 2 Double Beds (High Floor)

9.6 out of 10
Exceptional
(10 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed (High Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premier Room, 1 King Bed (High Floor)

9.2 out of 10
Wonderful
(18 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 Queen Bed (High Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premier Room, 1 Queen Bed (High Floor)

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite, 1 Bedroom, 2 Bathrooms

Premium bedding, down duvets, pillow-top beds, in-room safe

Presidential Suite, 1 Bedroom, 2 Bathrooms

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 76 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, City View (Spacious)

Executive Suite, 1 King Bed with Sofa bed, City View (Spacious) | Hallway

Executive Suite, 1 King Bed with Sofa bed, City View (Spacious)

  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premier Room, 2 Double Beds (Luxury)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premier Room, 2 Double Beds (Luxury)

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (Luxury)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 1 King Bed (Luxury)

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 Queen Bed (Luxury)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premier Room, 1 Queen Bed (Luxury)

  • City view
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 Queen Bed

9.0 out of 10
Wonderful
(43 reviews)
  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Double Room, 2 Double Beds

9.6 out of 10
Exceptional
(58 reviews)
  • City view
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(77 reviews)
  • City view
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

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4.2 out of 5, Very good, 1,358 reviews
The price is NZ$289
includes taxes & fees
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About the area

Richmond

With a stay at Omni Richmond Hotel, you'll be centrally located in Richmond, steps from Shockoe Slip and within a 10-minute walk of Virginia Governor's Mansion. .This hotel is 0.5 mi (0.9 km) from Virginia Civil Rights Memorial and 0.6 mi (1 km) from Edgar Allan Poe Museum.

What's nearby

  • Shockoe Slip - 1 min walk - 0.1 km
  • Broad Street - 5 min walk - 0.4 km
  • The National - 9 min walk - 0.8 km
  • Greater Richmond Convention Center - 12 min walk - 1.0 km
  • Virginia Commonwealth University - 17 min walk - 1.5 km

Getting around

  • Richmond Main Street Station - 8 min walk
  • Richmond Intl. Airport (RIC) - 13 min drive

Restaurants

  • ‪Siné Irish Pub & Restaurant - ‬3 min walk
  • ‪The Tobacco Company Restaurant - ‬1 min walk
  • ‪The Urban Farmhouse Market & Café - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Capitol Waffle Shop - ‬2 min walk

About this property

Omni Richmond Hotel

Omni Richmond Hotel offers 359 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 49-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include refrigerators.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Stay in one of 359 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, shopping on site, and wedding services.
Enjoy American cuisine at Westham Tavern, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to noon for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Richmond? This hotel has 161459 square feet (15000 square meters) of space consisting of a conference center and meeting rooms.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and noon.
Westham Tavern - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.
Westham Porch - This restaurant serves breakfast, brunch, and lunch. Open daily.
Starbucks - This coffee shop serves breakfast, lunch, and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 45 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 15 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Starbucks
  • Westham Porch
  • Westham Tavern

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (161,459 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (84 centimetre high)
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 25 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 to 25 per person
  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Covered valet parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Refrigerator fee: USD 25 per night
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Hotel Omni Richmond
Omni Hotel Richmond
Omni Richmond
Omni Richmond Hotel
Richmond Omni
Richmond Omni Hotel
Omni Richmond Hotel Richmond
Omni Richmond Hotel Hotel
Omni Richmond Hotel Richmond
Omni Richmond Hotel Hotel Richmond

Omni Richmond Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 967 out of 1404 reviews
Rating 8 - Good. 257 out of 1404 reviews
Rating 6 - Okay. 97 out of 1404 reviews
Rating 4 - Poor. 42 out of 1404 reviews
Rating 2 - Terrible. 41 out of 1404 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Michelle

Everyone we met from Queen at the front desk to our bartender and server for breakfast. The following morning was outstanding.
Stayed 1 night in Jan 2026

4/10 Poor

Madan

Liked: Amenities
Disliked: Cleanliness
decent hotel, parking is a nightmare. I would avoid it next time.
Stayed 1 night in Nov 2025

10/10 Excellent

Raven

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Yes
17th floor view room
Stayed 1 night in Jan 2026

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Easy check in. Friendly, no wait, excellent room.
Stayed 1 night in Jan 2026

10/10 Excellent

Elaine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, great food, comfortable room. Excellent location to General Assembly
Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Lovey hotel with active bar and great food.
Stayed 1 night in Jan 2026

10/10 Excellent

David

Stayed 1 night in Jan 2026

10/10 Excellent

Peter

Liked: Cleanliness, amenities
Good hotel
Stayed 5 nights in Jan 2026

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

4/10 Poor

Amanda

Liked: Amenities
Disliked: Cleanliness
We were unable to get into our room until almost two hours after check in, due to full bookings and cleaning running behind. We were finally moved into a different room but before we checked out noticed someone left their used gum on one of the bedside lamps. Beyond gross! I had a very high opinion of the Omni brand, but this experience really turned me off.
Stayed 1 night in Jan 2026

10/10 Excellent

SUZANNE

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Exceptionally friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

Roshela

Liked: Cleanliness, amenities, property conditions & facilities
Service was great, room was spotless!
Stayed 1 night in Jan 2026

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spotless room and attentive staff.
Stayed 1 night in Jan 2026

4/10 Poor

Keri

Travelled with family
Liked: Cleanliness, property conditions & facilities
Check in was very unorganized. We were finally given a room 2 hours past check in time, and for most of that time non of the amenities (coffee shop, restaurant) were open and we had already given our car to a very busy valet. The hallways and lobby were flooded with people and luggage waiting to get into a room. They said they would text when a room was available, but we never received a text. My husband had to go inquire after waiting 2 hours and a room was suddenly available. We were told the reason was that the hotel was full. Poor planning knowing how many rooms were booked.
Stayed 1 night in Jan 2026

10/10 Excellent

Martha

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Yes. Shower head was awesome and the robes spectacular. Just what we needed after a long drive from Boston. Ordered room service for dinner and everything was delicious.
Stayed 1 night in Jan 2026

10/10 Excellent

Courtney W

Stayed 2 nights in Jan 2026

6/10 Okay

Steven

Travelled with partner
Liked: Amenities, property conditions & facilities
The Pros: 1) The bathroom was very clean, the hot water very hot, and good water pressure in the shower. 2) The valet staff are really great--special shoutout to Kenneth, who was very flexible and accommodating with a lot of in-and-out we had to do. 3) The neighborhood is cute, walkable, and has lots of great independent restaurants, bars, and cafes. 4) The bed was comfortable and the sheets and pillows looked and smelled clean. The Cons: 1) The room itself was only surface cleaned. We found a used Q-tip behind the trashcan, an empty beer bottle under the bed, an empty water bottle behind the tv stand, another one behind the far nightstand, and a very strange metal container under the mattress, which the cleaning staff should have noticed when they changed the sheets; further, the hard-to-vacuum areas were very dusty and, frankly, gross. 2) There is a severe lack of easily accessible electrical outlets for charging devices (which is why we were poking around in the dusty corners of the room) and the ones that were accessible didn't always work well. 3) Parking is very expensive: $45/night for valet (w/ unlimited in and out), or $35 for self-park in the hotel garage with additional charges for each entry and exit, and the front desk makes vague hints about vandalism to discourage parking in the garage across the street ($15/night, well lit, other cars were there, but exact change, cash only). All in all, a somewhat disappointing stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Jan 2026

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 2 nights in Jan 2026

6/10 Okay

Katelynn

Stayed 1 night in Jan 2026

8/10 Good

Tariq

Stayed 3 nights in Jan 2026

10/10 Excellent

Kenneth

Stayed 1 night in Jan 2026

10/10 Excellent

Dirdre

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Jan 2026

10/10 Excellent

Veronica

Stayed 2 nights in Dec 2025

10/10 Excellent

LaToya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room with a great view. Lovely bathroom plenty of towels and linen. The staff was welcoming kind and very professional. The hotel is beautiful
Stayed 1 night in Dec 2025