Quality Inn Richmond Airport

2.5 star property

Photo gallery for Quality Inn Richmond Airport

Lobby
Lobby
Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Hallway
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View map
5240 Airport Square Ln, Sandston, VA, 23150
  • Place, White Oak Village
    ‪2 min drive‬
  • Place, Seven Pines National Cemetery
    ‪5 min drive‬
  • Place, Dorey Park
    ‪6 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪3 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(66 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(42 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Similar properties

About the area

Sandston

When you stay at Quality Inn Richmond Airport in Sandston, you'll be near the airport, within a 15-minute drive of Broad Street and Greater Richmond Convention Center. .This hotel is 7.9 mi (12.7 km) from Richmond Raceway and 8.1 mi (13 km) from Virginia Commonwealth University.

What's nearby

  • White Oak Village - 2 min drive - 1.4 km
  • Seven Pines National Cemetery - 5 min drive - 4.2 km
  • Dorey Park - 6 min drive - 7.8 km
  • Dabbs House Museum & Henrico County Tourist Information Center - 8 min drive - 6.8 km
  • Broad Street - 11 min drive - 6.6 km

Getting around

  • Richmond Main Street Station - 13 min drive
  • Richmond Intl. Airport (RIC) - 5 min drive

Restaurants

  • ‪Wawa - ‬15 min walk
  • ‪Wawa - ‬2 min drive
  • ‪Sheetz - ‬2 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min drive

About this property

Quality Inn Richmond Airport

Quality Inn Richmond Airport offers 61 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Premium cable television is provided. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 61 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
Take advantage of the hotel's room service (during limited hours). A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 5 per night)
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Uncovered extended parking on site (USD 5 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Uncovered extended parking fee: USD 5.00 per day
  • Nearby parking fee: USD 5 per night (1001 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Richmond Airport
Comfort Inn Richmond Airport
Comfort Inn Sandston
Sandston Comfort Inn
Quality Inn Sandston
Quality Sandston
Quality Richmond Airport
Quality Richmond Sandston
Quality Inn Richmond Airport Hotel
Quality Inn Richmond Airport Sandston
Quality Inn Richmond Airport Hotel Sandston

Quality Inn Richmond Airport Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 358 out of 1009 reviews
Rating 8 - Good. 207 out of 1009 reviews
Rating 6 - Okay. 185 out of 1009 reviews
Rating 4 - Poor. 126 out of 1009 reviews
Rating 2 - Terrible. 133 out of 1009 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Optasia

Room was very clean! i mean spotless, bathroom was the cleanest i’ve ever seen before. I love the tv, and the options they had. Being able to watch Tubi and also sign into my own netflix during my stay was very satisfying and felt homey. The overall stay was great. not too noisy in the hotel, housekeeping and staff were very friendly and professional.
Stayed 2 nights in Feb 2026

10/10 Excellent

Kanesha

Liked: Cleanliness, staff & service, amenities
Everything was perfect the staff was amazing and my room was cleaned everyday...
Stayed 6 nights in Jan 2026

10/10 Excellent

Mark

Stayed 1 night in Jan 2026

2/10 Terrible

Kathryn

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We had roaches in the bathroom. Took samples to the front desk. There was not any hot water to take a shower either. The hotel only had cold water that night. I feel that we should be refunded for the stay
Stayed 1 night in Jan 2026

10/10 Excellent

Bianca

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Jan 2026

6/10 Okay

Stephen

Stayed 1 night in Jan 2026

6/10 Okay

yuichi

.
Stayed 1 night in Jan 2026

2/10 Terrible

Deltrice

Disliked: Cleanliness, amenities, property conditions & facilities
My key did not open the rear door. I had to walk along a dangerous icy walkway. Expressed my concerns to the manager and he laughed at me. The fitted sheet was stained.
Dirty sheet
Stayed 1 night in Jan 2026

10/10 Excellent

Kaleem ud

Stayed 1 night in Jan 2026

10/10 Excellent

RICHARD

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff and clean room. Thanks,
Stayed 1 night in Jan 2026

6/10 Okay

nazim

Decent for the price
Stayed 2 nights in Jan 2026

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff was very courteous.
Stayed 1 night in Jan 2026

10/10 Excellent

durie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean
Stayed 4 nights in Jan 2026

8/10 Good

maryanna

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean room staff
Stayed 2 nights in Jan 2026

2/10 Terrible

Deborah

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is dirty. Bed spread had many stains. Grout around tub was cracked and looked moldy. Lounge chairs were covered with a loose fitting stretchy fabric that did not fit snugly and made the lounge look ugly and uninviting. The pictures on the website do not tell the true look of the hotel lounge and rooms
Stayed 2 nights in Jan 2026

10/10 Excellent

tony

Stayed 2 nights in Jan 2026

6/10 Okay

Angela Michelle

Stayed 2 nights in Jan 2026

6/10 Okay

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
They're saying none smoking sike people smoking nonstop
Stayed 5 nights in Jan 2026

10/10 Excellent

Raymond

Stayed 1 night in Jan 2026

6/10 Okay

Johnny

Business traveller
Liked: Cleanliness, staff & service
Bed were semi comfortable. The *breakfast* was only waffles and cereal. Yet having treys showing other possible foods as eggs etc etc for a hot plate Tv internet kept disconnecting and tv would randomly lose sound Toilet flapper is going out and would need to do get with it to refil water Entire 2nd floor smelt like weed Door would not shut with out force Friendly staff though
Stayed 5 nights in Jan 2026

8/10 Good

Svetlana

Stayed 2 nights in Jan 2026

8/10 Good

Anthony

Stayed 1 night in Jan 2026

8/10 Good

Anthony

Stayed 1 night in Jan 2026

8/10 Good

Chelsea

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
Staff was great, room was clean - TV was not working properly. Was disappointed that there was only grans/carbs for breakfast (i don't eat yogurt or boiled eggs). Other than that...it was nice.
Stayed 1 night in Jan 2026

10/10 Excellent

Raymond

Stayed 1 night in Nov 2025