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Quality Inn Richmond Airport

2.5 star property

Photo gallery for Quality Inn Richmond Airport

Lobby
Lobby
Front of property
Lobby
Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Breakfast included
  • Gym
  • Housekeeping
  • Laundry

Explore the area

View map
5240 Airport Square Ln, Sandston, VA, 23150
  • White Oak Village
    ‪1 min drive‬
  • Broad Street
    ‪8 min drive‬
  • Greater Richmond Convention Center
    ‪10 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪20 min walk‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(51 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(31 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

Best Western Plus Richmond Airport Hotel

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
3.7 out of 5, Good, 1,372 reviews
The price is NZ$148
includes taxes & fees
25 Sept - 26 Sept
Best Western Plus Richmond Airport Hotel

About the area

Sandston

When you stay at Quality Inn Richmond Airport in Sandston, you'll be near the airport, within a 15-minute drive of Broad Street and Greater Richmond Convention Center. .This hotel is 8.1 mi (13 km) from Virginia Commonwealth University and 7.9 mi (12.7 km) from Richmond Raceway.

What's nearby

  • White Oak Village - 1 min drive - 1.4 km
  • Dorey Park - 7 min drive - 7.4 km
  • Broad Street - 8 min drive - 6.3 km
  • Greater Richmond Convention Center - 10 min drive - 13.0 km
  • Virginia Commonwealth University - 11 min drive - 13.7 km

Getting around

  • Richmond Main Street Station - 13 min drive
  • Richmond Intl. Airport (RIC) - 5 min drive

Restaurants

  • ‪Wawa - ‬2 min drive
  • ‪Sheetz - ‬2 min drive
  • ‪Wawa - ‬15 min walk
  • ‪Panera Bread - ‬2 min drive
  • ‪McDonald's - ‬12 min walk

About this property

Quality Inn Richmond Airport

Suburban hotel with free breakfast and a fitness center
Quality Inn Richmond Airport offers 61 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Premium cable television is provided. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 61 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
Take advantage of the hotel's room service (during limited hours). A complimentary full breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 5 per night)
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Uncovered extended parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Uncovered extended parking fee: USD 5.00 per day
  • Nearby parking fee: USD 5 per night (1001 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Richmond Airport
Comfort Inn Richmond Airport
Comfort Inn Sandston
Sandston Comfort Inn
Quality Inn Sandston
Quality Sandston
Quality Richmond Airport
Quality Richmond Sandston
Quality Inn Richmond Airport Hotel
Quality Inn Richmond Airport Sandston
Quality Inn Richmond Airport Hotel Sandston

Reviews

Quality Inn Richmond Airport Reviews

7.0

Good

7.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 319 out of 1008 reviews
Rating 8 - Good. 223 out of 1008 reviews
Rating 6 - Okay. 188 out of 1008 reviews
Rating 4 - Poor. 142 out of 1008 reviews
Rating 2 - Terrible. 136 out of 1008 reviews

Reviews

8/10 Good

Joshua

Stayed 1 night in Jun 2025

10/10 Excellent

Edwin

Disliked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Keonna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, property conditions & facilities
Ok for one night stay
Stayed 1 night in Jun 2025

4/10 Poor

Tae

Stayed 1 night in Jun 2025

4/10 Poor

Frances

Liked: Cleanliness, amenities
Stayed 2 nights in Jun 2025

2/10 Terrible

Leslie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was not the property I thought I had booked in the past which was convenient, clean and had shuttle service. I found out when I arrived at the airport that this hotel did not offer shuttle service and the property I stayed at before did have a shuttle. I had to Uber to the property. The place did not feel safe, the furniture was stained and worst of all, there are no elevators. We had to carry our luggage up a staircase. Our flight arrived around midnight so we stayed the first night. We got up early the next morning and did not return the next two nights. We found another hotel for the remainder of our stay. We ended up paying for three nights and actually stayed there about six hours. This property did not meet our expectations for a clean pleasant hotel stay.
Stayed 3 nights in Jun 2025

6/10 Okay

Richard

Liked: Cleanliness
Disliked: Staff & service

Would avoid it

Not impressive. 2-story hotel with no elevator? I haven't seen that in a long time. Pretty inconvenient. Front door locked at night - need card to get in. Over security? Side door, near parking, doesn't even operate at night. Old toilet that clogged up. Unimpressive breakfast. Noisy construction next door. Dismissive front desk people. Cheap price though. Not the worst hotel, but would try not to come back.
Stayed 1 night in Jun 2025

8/10 Good

Fredrick

Travelled with family
Disliked: Cleanliness
Area it is located
Stayed 2 nights in Jun 2025

4/10 Poor

Janice

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Toilet did not work,luckily I had family staying so i was able to use theirs .And whenever I asked for certain accommodations.I was denied.
Stayed 2 nights in Jun 2025

6/10 Okay

Aamer

Disliked: Cleanliness, property conditions & facilities
Front desk staff was very good. But there we're drunk guys fighting in the lobby and being aggressive. They were either staff or related to the establishment.
Stayed 1 night in Jun 2025

6/10 Okay

Charles

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Avoid

A leak in the bathroom made the entre room musty and all the lamps and metal fixtures rusty. The exercise equipment did not work in the gym. The only non-ultra-processed high carb food was apples. Only basic cable.
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay

Nice Stay. Staff was warm and friendly. Hotel was clean. I'd stay again.
Stayed 1 night in Jun 2025

8/10 Good

Robert, Richmond

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was as the name implies: of quality. It was worth my money. A lot better than the Microtel around the corner from them.
Stayed 1 night in May 2025

10/10 Excellent

Kadeem

Stayed 1 night in Jun 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff
Stayed 1 night in Jun 2025

8/10 Good

Robert, Richmond

Liked: Cleanliness, staff & service
Excellent stay. Cleanly and restful.
Stayed 1 night in Jun 2025

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Mendez

Stayed 2 nights in May 2025

4/10 Poor

Benjamin

Business traveller
Disliked: Amenities, property conditions & facilities
The bed was clean but the room/bathroom was not clean.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was accommodating and kind, clean environment
Stayed 3 nights in May 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and friendly staff. I also enjoyed the breakfast.
Stayed 3 nights in May 2025

2/10 Terrible

Tariq

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad experience I asked for extra blankets and front desks refused to provide there answer was we do not have extra blankets wao not happy at all
Stayed 1 night in May 2025

4/10 Poor

Jeannette

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not a good experience. Rundown room. Felt springs on bed. Partner and I sank into the middle of bed. Sock from previous people that stayed seen on the floor.
Stayed 1 night in May 2025