Hotel Lagoon

3.5 star property

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Double Room, 2 Double Beds, Lake View (Twin)

Superior Double Room, 2 Double Beds, Lake View (Twin)

Superior Double Room, 2 Double Beds, Lake View (Twin)

9.4 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed

8.0 out of 10
Very good
(4 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(10 reviews)
  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Twin Room Superior

Minibar, in-room safe, desk, blackout curtains

Twin Room Superior

  • 40 sq m
  • Sleeps 3

View all photos for Suite Executive

Minibar, in-room safe, desk, blackout curtains

Suite Executive

  • 45 sq m
  • Sleeps 2

View all photos for Suite Junior

Minibar, in-room safe, desk, blackout curtains

Suite Junior

  • 70 sq m
  • Sleeps 3

View all photos for Double Room Superior

Minibar, in-room safe, desk, blackout curtains

Double Room Superior

  • 40 sq m
  • Sleeps 2

View all photos for Suite, 1 King Bed with Sofa bed, Lake View

Suite, 1 King Bed with Sofa bed, Lake View

Suite, 1 King Bed with Sofa bed, Lake View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Double Room, 1 Queen Bed, Lake View

Superior Double Room, 1 Queen Bed, Lake View

Superior Double Room, 1 Queen Bed, Lake View

8.0 out of 10
Very good
(1 review)
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

Suite Classic with Lake View

  • 70 sq m
  • Sleeps 3

Room Superior with Lake View

  • 40 sq m
  • Sleeps 2

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About the area

Rionegro

Located in Rionegro, Hotel Lagoon is on a lake, within a 5-minute drive of Complex Llanogrande Shopping Center and Llanogrande Mall. .This family-friendly hotel is 15.5 mi (25 km) from Poblado Park and 15.7 mi (25.3 km) from El Tesoro Shopping Park.

What's nearby

  • San Vicente Foundation Specialized Centers - 19 min walk - 1.7 km
  • Complex Llanogrande Shopping Center - 2 min drive - 2.2 km
  • Llanogrande Mall - 3 min drive - 2.6 km
  • Poblado Park - 29 min drive - 24.4 km
  • Santafé Mall - 30 min drive - 25.8 km

Getting around

  • Jose Maria Cordova Intl. Airport (MDE) - 12 min drive

Restaurants

  • ‪La Herencia, Casa Club - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪La Finca De Rigo - ‬6 min walk
  • ‪Los Perros Del Llano - ‬5 min drive
  • ‪Esso Llanogrande - ‬2 min drive

About this property

Hotel Lagoon

Family-friendly hotel with free breakfast and a fitness center
Hotel Lagoon offers 109 accommodations with minibars and safes. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 109 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and slippers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. This hotel has 6 meeting rooms available for events. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Hotel Lagoon has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Children's pool
  • Ecotours
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • High chair
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 80000 per pet, per night
Welcoming dogs only
1 total (up to 79 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: COP 80000 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:00 AM to 7:00 PM

Property is also known as

Hotel Lagoon Rionegro
Hotel Lagoon Rionegro
Lagoon Rionegro
Hotel Hotel Lagoon Rionegro
Rionegro Hotel Lagoon Hotel
Lagoon
Hotel Hotel Lagoon
Hotel Lagoon Hotel
Hotel Lagoon Rionegro
Hotel Lagoon Hotel Rionegro

Hotel Lagoon Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 211 out of 297 reviews
Rating 8 - Good. 54 out of 297 reviews
Rating 6 - Okay. 18 out of 297 reviews
Rating 4 - Poor. 8 out of 297 reviews
Rating 2 - Terrible. 6 out of 297 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Angella Lizeth

Stayed 1 night in Sep 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, the room are very comfortable clean and spacious. The staff are very friendly. The hotel is centrally located close to the airport, restaurants and bars.
Stayed 1 night in Sep 2025

8/10 Good

Leonel, Miami

Liked: Staff & service, amenities, property conditions & facilities
I didn’t receive the VIP upgrade
Stayed 3 nights in Sep 2025

8/10 Good

Leonel, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 2 nights in Sep 2025

10/10 Excellent

Lakshya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good property only the tvs are little older and not smart and in the suite the kitchen is not furnished like its literally empty
Stayed 1 night in Sep 2025

10/10 Excellent

Aiman

Stayed 3 nights in Aug 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 5 nights in Aug 2025

10/10 Excellent

Zabi

Stayed 1 night in Jul 2025

8/10 Good

Erick, Colorado Springs

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2025

10/10 Excellent

Lennis

Stayed 1 night in Aug 2025

10/10 Excellent

Alejandro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Great service Great people
Stayed 3 nights in Jul 2025

10/10 Excellent

LUIS F

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property
Stayed 3 nights in Jul 2025

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing
Stayed 1 night in Jul 2025

10/10 Excellent

Doyle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine, with one exception. They had a coffee machine in the room, but no coffee pods.
Stayed 1 night in Jul 2025

10/10 Excellent

Gilda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Leyla

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is nice, clean and beautiful views. it has a good restaurant and it is a big place ...
Stayed 2 nights in Jul 2025

10/10 Excellent

marco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Gabriel, Grand Bend

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, well looked after property. Staff are friendly and the breakfast buffet is excellent!
Stayed 3 nights in Jun 2025

4/10 Poor

Peter

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Make sure you bring your passport, not a photo, or you will be charged extra if you are an international tourist. The front desk staff does not speak English and is not there to help in any way.
Stayed 1 night in Jun 2025

10/10 Excellent

Edna

Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved this hotel. The staff is always welcoming and efficient. The amenities and service are excellent. We highly recommend it.
Stayed 1 night in Jun 2025

10/10 Excellent

tables

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Impecable Muy buena atención La comida increíble
Stayed 1 night in Jun 2025

10/10 Excellent

Sharon, Thousand Oaks

Liked: Cleanliness, amenities, property conditions & facilities
Lovely grounds with pools, beautiful views and balcony. Loved the room and restaurant especially. Excellent stay.
Stayed 1 night in May 2025

10/10 Excellent

Edkernie

Stayed 4 nights in May 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Gabriel, Grand Bend

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and clean. Service was excellent
Stayed 1 night in May 2025