4/10 Poor
Yasmin
Travelled with family and small children
25 Apr 2025
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property wasn't very clean. Also there was no microwave in the apartment, so this was higly inconvenient. There were bugs crawling around the bathroom floor at night. The carpets and furnishings are badly needing updated. Also there was only one decent helpful receptionist. He was very good and friendly. The night receptionist was unhelpful, rude and unapproachable. If I had any problems, I wouldn't want to go to him for any assistance. He didn't even greet us when we entered the building which I found so rude. There was also a day when I asked for my room to be cleaned but my request was ignored. If it wasn't for the kind helpful receptionist called Waleed, we would have had an absolutely awful stay. It is a shabby little place and there aren't any accessible cafés, restaurants or coffee shops near by. That was annoying. Also, the little shop across the road which you can order from reception was very expensive compared to other local shops. They should put the price right down because the place was not worth it. Also we asked if the hotel had a laundry service but we weren't told we would be charged for it. That was also a bit of a surprise! All in all, I give it 2/10. I would never want to go back!
Yasmin
Stayed 7 nights in Apr 2025