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Best Western The Inn At Rochester Airport

2.5 star property

Photo gallery for Best Western The Inn At Rochester Airport

Lobby
Exterior
Standard Room, 1 King Bed, Non Smoking, Refrigerator
Reception
Fitness facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
395 Buell Road, Rochester, NY, 14624
  • Place, Genesee River
    ‪3 min drive‬
  • Place, University of Rochester
    ‪6 min drive‬
  • Place, Rochester Institute of Technology
    ‪10 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪5 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.0 out of 10
Very good
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator (Larger Room)

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator (Larger Room)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(21 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed)

Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed)

Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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Exterior
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  • Parking included
  • Free Wi-Fi
3.8 out of 5, Good, 1,003 reviews
The price is NZ$200
includes taxes & fees
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Holiday Inn Express Rochester - University Area by IHG

About the area

Rochester

When you stay at Best Western The Inn At Rochester Airport in Rochester, you'll be near the airport, a 4-minute drive from University of Rochester and 7 minutes from Strong. .This hotel is 5.2 mi (8.4 km) from Rochester Institute of Technology and 13.2 mi (21.2 km) from Lake Ontario.

What's nearby

  • Genesee River - 3 min drive - 2.2 km
  • University of Rochester - 6 min drive - 4.0 km
  • Rochester Institute of Technology - 10 min drive - 9.0 km
  • Blue Cross Arena - 14 min drive - 11.2 km
  • Strong - 16 min drive - 12.3 km

Getting around

  • Rochester Station - 7 min drive
  • Greater Rochester Intl. Airport (ROC) - 2 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪Burger King - ‬18 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪KFC - ‬18 min walk
  • ‪People's Choice - ‬15 min walk

About this property

Best Western The Inn At Rochester Airport

Best Western The Inn At Rochester Airport offers 55 accommodations with coffee/tea makers and complimentary weekday newspapers. Each accommodation is individually furnished. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Make yourself at home in one of the 55 individually furnished guestrooms, featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary breakfast is included.
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Extended parking on site (surcharge)
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 150 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Children under 18 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Best Western Inn Rochester Airport
Best Western Rochester Airport
The At Rochester Rochester
Best Western The Inn At Rochester Airport Hotel
Best Western The Inn At Rochester Airport Rochester
Best Western The Inn At Rochester Airport Hotel Rochester

Best Western The Inn At Rochester Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 408 out of 1001 reviews
Rating 8 - Good. 261 out of 1001 reviews
Rating 6 - Okay. 170 out of 1001 reviews
Rating 4 - Poor. 86 out of 1001 reviews
Rating 2 - Terrible. 76 out of 1001 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Good check in. Room is clean and meets my need. Courteous staff
Stayed 1 night in Jan 2026

2/10 Terrible

charles

Travelled with family, Business traveller
A staff member of the hotel had entered our room in the middle of the night, without knocking.
Stayed 3 nights in Jan 2026

8/10 Good

Joan

Liked: Cleanliness
The room was comfortable. It was the perfect place to stay to catch a very early morning flight. My shuttle driver was so courteous and helpful. He got me there in plenty of time.
Stayed 1 night in Jan 2026

6/10 Okay

Yohannes

Liked: Cleanliness, property conditions & facilities
Yes
Stayed 1 night in Jan 2026

8/10 Good

Jason

Stayed 1 night in Jan 2026

4/10 Poor

Deanie

Stayed 1 night in Jan 2026

10/10 Excellent

Ashenafi

Stayed 1 night in Jan 2026

10/10 Excellent

Kadian

Stayed 2 nights in Jan 2026

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean rooms, friendly staff
Stayed 1 night in Jan 2026

8/10 Good

carolina, Union city

Travelled with family
Liked: Cleanliness
Perfect for a one night stay. Near airport.
Stayed 1 night in Nov 2025

6/10 Okay

Barbara

Stayed 1 night in Jan 2026

10/10 Excellent

margaret

Travelled with family
Liked: Cleanliness, amenities
What stood out the most for us was the kind, welcoming gentleman working the front desk! The hotel was economical comparatively and good for a night stay pre and post our flight. The shuttle service and parking were very helpful. The bed was comfortable and the setting was quiet. Free breakfast was a bonus. Some of the furniture in rooms were torn or stained...need to be replaced. We would definitely stay again.
Stayed 1 night in Jan 2026

8/10 Good

Jeong Yoon

Liked: Cleanliness
Disliked: Property conditions & facilities
Kind staff. Clean room. Nice breakfast buffet.
Stayed 1 night in Dec 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities
Clean room, very helpful staff, loved ordering food, shuttle left on time. Very convenient for early am flights or late arrivals.
Stayed 1 night in Jan 2026

8/10 Good

Linda

Stayed 1 night in Jan 2026

6/10 Okay

Wendy, Dansville

Travelled with partner
Disliked: Cleanliness
Only stay here if you have to. Hotel is run down, ceiling was falling down in our hallway, and the shuttle guy was sleeping until we rang the bell.
Stayed 1 night in Dec 2025

10/10 Excellent

Samantha

Stayed 1 night in Jan 2026

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
Very clean
Stayed 1 night in Jan 2026

8/10 Good

Melissa

Stayed 2 nights in Jan 2026

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast felt like something was missing but it was good. The semi-frequent sound of airplanes overhead was hard to miss while I was awake but wasn't an issue while I slept. There was plenty of space for parking. The room was nice, but my room's hair dryer didn't work. This wasn't a big deal for me so I didn't bring it up with the staff, but I feel confident that they would've accounted for this if I mentioned it. Check-in and check-out were both seamless.
Stayed 1 night in Dec 2025

8/10 Good

Teresa

The room was so clean and clean and comfortable
Stayed 1 night in Jan 2026

10/10 Excellent

Damon

Stayed 1 night in Dec 2025

6/10 Okay

New

Travelled with family
Disliked: Cleanliness
While the staff was great and welcoming, the condition of the rooms isn’t great, even given the price. Light bulbs out, corners of bathroom dirty, leaky faucets, pipes that whine when you shower, and towels so thin it’s ridiculous. The location is great as it is literally next to the airport though. A thorough cleaning of bathrooms and a slight upgrade to towels would make it a better value.
Stayed 1 night in Jan 2026

10/10 Excellent

Adrienne

Stayed 1 night in Jan 2026

10/10 Excellent

Terrell

Yes
Stayed 1 night in Dec 2025