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Comfort Suites Rochester Henrietta University Area

2.5 star property

Photo gallery for Comfort Suites Rochester Henrietta University Area

Exterior
Suite (2 Queen Beds and 1 Sofa Bed )
Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board
Coffee service

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Gym
  • Pet-friendly
  • Laundry
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
2085 Hylan Dr, Rochester, NY, 14623
  • Monroe Community College
    ‪3 min drive‬
  • University of Rochester
    ‪7 min drive‬
  • Rochester Institute of Technology
    ‪8 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite (2 Queen Beds and 1 Sofa Bed )

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite (2 Queen Beds and 1 Sofa Bed )

  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Best Western Rochester Marketplace Inn

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
3.9 out of 5, Good, (1009)
The price is NZ$191
for 1 room
includes taxes & fees
1 Jul - 2 Jul
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About the area

Rochester

A stay at Comfort Suites Rochester Henrietta University Area places you in the heart of Rochester, a 3-minute drive from Monroe Community College and 8 minutes from Highland Park. .This hotel is 4.6 mi (7.3 km) from University of Rochester and 5 mi (8 km) from Rochester Institute of Technology.

What's nearby

  • Marketplace Mall - 13 min walk - 1.1 km
  • Monroe Community College - 3 min drive - 3.6 km
  • University of Rochester - 7 min drive - 9.0 km
  • Rochester Institute of Technology - 8 min drive - 7.9 km
  • Strong - 10 min drive - 11.0 km

Getting around

  • Rochester Station - 15 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 66 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬13 min walk

About this property

Comfort Suites Rochester Henrietta University Area

Hotel with free breakfast, in the vicinity of Monroe Community College
Comfort Suites Rochester Henrietta University Area offers 66 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 66 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and separate sitting areas.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
Grab a bite from the grocery/convenience store serving guests of Comfort Suites Rochester Henrietta University Area. A complimentary on-the-go breakfast is served on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10 AM.
Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
A complimentary on-the-go breakfast is served on weekdays between 6 AM and 9 AM and on weekends between 7 AM and 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 5 per stay; includes in/out privileges)
  • RV/bus/lorry parking on site

Food and drink

  • Free on-the-go breakfast available 6 AM to 9 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Business services

  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 5.00 per stay (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Comfort Suites Hotel Rochester
Comfort Suites Rochester
Comfort Suites
Comfort Suites Rochester Henrietta University Area Hotel
Comfort Suites Rochester Henrietta University Area Rochester

Comfort Suites Rochester Henrietta University Area Reviews

Reviews

6.8
Rating 10 - Excellent. 280 out of 1009 reviews
Rating 8 - Good. 261 out of 1009 reviews
Rating 6 - Okay. 180 out of 1009 reviews
Rating 4 - Poor. 139 out of 1009 reviews
Rating 2 - Terrible. 149 out of 1009 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

ANDREW

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Poor ownership! Potholes in driveway, floors in all areas of hotel were dirty, no soap in community restroom, no towels were in the room asked for towels at 9 pm was told they were still drying. Needed to use the sleeper sofa because we have kids. It was stained and gross!
Stayed 1 night in Mar 2025

4/10 Poor

Anthony

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Needs work

While the room was a good size, this hotel is in need of some cleaning and repairs. The sofa bed mattress was very stained and had garbage in it (an old battery and wrappers). The shower water pressure was very low and leaky. The wall mount lotion dispenser squirted all over the wall and bathroom floor when used. The lobby bathroom was out of both soap and paper towels.
Stayed 3 nights in Mar 2025

2/10 Terrible

Spenchelle

Stayed 3 nights in Mar 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Mar 2025

6/10 Okay

Erica

This property was very dirty. From outside of our room, the breakfast area chairs are all old with plastic chunks coming off the chairs, the hallway area, where the pool is was very dirty and sections of it carpet ripped up. In our room, the couch has stains all over it. Our top comforter was dirty. Hotel has been used and abused and needs a good facelift.
Stayed 1 night in Mar 2025

6/10 Okay

Ana

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
Clean better
Stayed 1 night in Mar 2025

6/10 Okay

Tallon

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Hair in bed, couch bed not made, stains on blankets, sheets
Stayed 1 night in Feb 2025

6/10 Okay

Tatyana

Stayed 1 night in Feb 2025

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024

4/10 Poor

Roshan

Disliked: Property conditions & facilities
I heard the sound all night of people walking talking and wind hitting doors
Stayed 1 night in Feb 2025

8/10 Good

Narran

Stayed 1 night in Feb 2025

4/10 Poor

Sarah

Disliked: Cleanliness, amenities, property conditions & facilities
My bathroom smelled like urine. There was a clump of hair in the bathtub drain and almost every piece of equipment in the gym was broken
Stayed 3 nights in Feb 2025

2/10 Terrible

Jessica

Business traveller, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst hotel I have ever stayed in. The entire property is disgusting and NOT CLEAN. They do not clean the rooms. I am not even convinced that the sheets had been cleaned. Will never stay in a choice hotel ever again. I reached out to the company and let them know they needed to go out to this property and see what was going on because it was appalling and dirty.
Stayed 1 night in Feb 2025

2/10 Terrible

Laurice

Business traveller, Solo traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Loud to noisy
Stayed 1 night in Feb 2025

8/10 Good

Darnell

Stayed 1 night in Jan 2025

10/10 Excellent

Tess

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Jonathan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was filthy, the floor wasn’t swept and there was candy on it. The bed skirt some sort of sauce on it. The hotel didn’t have anything but soda for sale and complimentary water with lemons in it that was sitting out all day.
Stayed 1 night in Feb 2025

8/10 Good

Tracy

Stayed 1 night in Feb 2025

8/10 Good

Kelsey

Stayed 1 night in Feb 2025

10/10 Excellent

Sherrod

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 3 nights in Feb 2025

8/10 Good

Rachel

Travelled with family, Business traveller
Pool
Stayed 1 night in Feb 2025

6/10 Okay

Randy

Stayed 2 nights in Feb 2025

6/10 Okay

Henry

Liked: Cleanliness, staff & service
The television was horrible. Room pleasant Staff pleasant
Stayed 1 night in Feb 2025

10/10 Excellent

Ekrem

Business traveller
Liked: Amenities
Good, clean, small gym and small swimming pool
Stayed 1 night in Feb 2025

4/10 Poor

Jessica

Stayed 1 night in Jan 2025