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Comfort Suites Rochester Henrietta University Area

2.5 star property

Photo gallery for Comfort Suites Rochester Henrietta University Area

Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Coffee service
Desk, laptop workspace, blackout curtains, iron/ironing board
Suite (2 Queen Beds and 1 Sofa Bed )

Reviews

6.8 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
2085 Hylan Dr, Rochester, NY, 14623
  • Place, Veterans Memorial Park
    ‪10 min walk‬
  • Place, Marketplace Mall
    ‪13 min walk‬
  • Place, Fair and Expo Center
    ‪4 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪8 min drive‬

Room options

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (2 Queen Beds and 1 Sofa Bed )

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite (2 Queen Beds and 1 Sofa Bed )

  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Lobby
Best Western Rochester Marketplace Inn
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
3.9 out of 5, Good, 1,003 reviews
The price is NZ$153
includes taxes & fees
26 Dec - 27 Dec
Best Western Rochester Marketplace Inn

About the area

Rochester

A stay at Comfort Suites Rochester Henrietta University Area places you in the heart of Rochester, a 3-minute drive from Monroe Community College and 8 minutes from Highland Park. .This hotel is 4.6 mi (7.3 km) from University of Rochester and 5 mi (8 km) from Rochester Institute of Technology.

What's nearby

  • Veterans Memorial Park - 10 min walk - 0.9 km
  • Marketplace Mall - 13 min walk - 1.1 km
  • Fair and Expo Center - 4 min drive - 1.8 km
  • University of Rochester - 7 min drive - 9.7 km
  • Rochester Institute of Technology - 8 min drive - 11.5 km

Getting around

  • Rochester Station - 15 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 66 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Wegmans Sub Shop - ‬20 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Berlin's Halal Doner - ‬3 min drive
  • ‪Mission BBQ - ‬3 min drive

About this property

Comfort Suites Rochester Henrietta University Area

Hotel with free breakfast, in the vicinity of Monroe Community College
Comfort Suites Rochester Henrietta University Area offers 66 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 66 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and separate sitting areas.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
Grab a bite from the grocery/convenience store serving guests of Comfort Suites Rochester Henrietta University Area. A complimentary on-the-go breakfast is served on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10 AM.
Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
A complimentary on-the-go breakfast is served on weekdays between 6 AM and 9 AM and on weekends between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 5 per stay; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free on-the-go breakfast available 6 AM to 9 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Business services

  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 5.00 per stay (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Comfort Suites Hotel Rochester
Comfort Suites Rochester
Comfort Suites
Comfort Suites Rochester Henrietta University Area Hotel
Comfort Suites Rochester Henrietta University Area Rochester

Comfort Suites Rochester Henrietta University Area Reviews

Reviews

6.8
Rating 10 - Excellent. 278 out of 1003 reviews
Rating 8 - Good. 243 out of 1003 reviews
Rating 6 - Okay. 184 out of 1003 reviews
Rating 4 - Poor. 141 out of 1003 reviews
Rating 2 - Terrible. 157 out of 1003 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

diane

Stayed 1 night in Sep 2025

6/10 Okay

Lorrayne

Travelled with family
Disliked: Property conditions & facilities
There was a small leak behind the toilet. I told them about it, but nobody did anything. I wanted to use the hotel computer to check in for my flight and the front desk couldn’t tell me the password to use it. Front desk staff were very short, housekeeping was very friendly.
Stayed 3 nights in Sep 2025

6/10 Okay

jeter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Wi-Fi didint work the A.C didnt work even when they tolde they was going to send someone up to fix it nobody show up the phone in the room wasnt even connected and to top it off when i booking it thru ypur company it one $329 when i got there i was charge $369
Stayed 2 nights in Sep 2025

4/10 Poor

Dennis

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room smelled like smoke. AC filters were filthy so I cleaned them myself. Carpeting was filthy. Mold on ceiling. Side door to by stairwell was left open. It seems like workers were staying in rooms to sleep overnight. Breakfast was not opened at 6 AM as promised. No coffee was available. When breakfast was served, food was sparse. Syrup for waffles tasted spoiled.
Stayed 3 nights in Sep 2025

4/10 Poor

Evelyn

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Lynne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for college visits.

The floors are thin. So be prepared to hear the footsteps of the people upstairs. A bit annoying. Beds are comfortable the pool always has kids in it almost like big parties. So it can be loud. Overall a good value if your in the area for college visits
Stayed 2 nights in Sep 2025

10/10 Excellent

Joanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The housekeeping staff was so polite and friendly. The person at the front desk at check in was pleasant to speak with.
Stayed 1 night in Sep 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Teresa, Evart

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff were friendly. Rooms updated. The rest of the hotel shown its age and wear.
Stayed 2 nights in Sep 2025

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine. It was clean and safe. There was plenty of parking, even late at night. We enjoyed our stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean front desk was super helpful
Stayed 1 night in Sep 2025

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very nice and clean. The staff was very friendly. I stayed 3 nights and will definitely be going back
Stayed 3 nights in Sep 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Amber

Stayed 2 nights in Sep 2025

8/10 Good

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Lyndi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodating . Nice rooms
Stayed 2 nights in Sep 2025

10/10 Excellent

Brenda

Stayed 1 night in Sep 2025

2/10 Terrible

Hugh

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The whole place was run down and dirty. The toilet had cracks and the bathroom door had water damage. The pull out mattress was covered in stains of various colors. At midnight, we were woken by 2 people fighting outside our door for a half hour before they moved it outside. The air conditioning did not work. The mini fridge was missing a foot and under that sat on a rotted out board so you couldn't open the fridge without it falling out of it's spot.
Stayed 1 night in Sep 2025

10/10 Excellent

Muna

Stayed 1 night in Aug 2025

10/10 Excellent

Kimberly

Stayed 1 night in Sep 2025

4/10 Poor

Edwin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very tired property
Stayed 2 nights in Sep 2025

2/10 Terrible

Onica, Rochester

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The night time noise was insane. I had blood stains on my covers.
Stayed 2 nights in Sep 2025

2/10 Terrible

Angela

Disliked: Cleanliness, amenities, property conditions & facilities
Pulling up to the hotel I knew immediately I made a mistake reserving a room there. First off, the huge potholes, and grounds were unkept. Most of the hotel windows tint was worn off, (definitely need replacing,) very run down appearance. I travel alone therefore my instincts told me to cancel, which I did while sitting in the parking lot @ 4:30. I spoke to a young man @ the desk who was understanding and told me Expedia would have to refund my money because I booked through them, (you.) I’m being told the hotel won’t refund. Highly disappointed. The place looks shady. I canceled only an hour after check in time, it’s highly unlikely they have a call list waiting to get in. Disgusted.
Stayed 2 nights in Sep 2025

6/10 Okay

Rogarline

Travelled with family, Business traveller
Limited dining
Stayed 1 night in Sep 2025