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Hampton Inn & Suites Rochester Downtown

2.5 star property

Photo gallery for Hampton Inn & Suites Rochester Downtown

Restaurant
Creator video
Indoor pool
Exterior
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
101 South Union Street, Rochester, NY, 14607
  • Place, Park Avenue
    ‪3 min walk‬
  • Place, Strong
    ‪5 min walk‬
  • Place, Eastman School of Music
    ‪8 min walk‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪10 min drive‬

Room options

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

55-inch Smart TV with satellite channels, Netflix, streaming services

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)

Hair dryer, towels, soap, shampoo

Studio, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

55-inch Smart TV with satellite channels, Netflix, streaming services

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed, Refrigerator & Microwave

9.8 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hair dryer, towels, soap, shampoo

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Refrigerator & Microwave (Wet bar)

Suite, 1 King Bed, Refrigerator & Microwave (Wet bar) | Living area

Suite, 1 King Bed, Refrigerator & Microwave (Wet bar)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Refrigerator & Microwave

Room, Multiple Beds, Refrigerator & Microwave

Room, Multiple Beds, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Queen Beds, Refrigerator & Microwave

9.8 out of 10
Exceptional
(40 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

King Studio Suite With Microwave, Fridge And Wet Bar

  • Sleeps 4

Guest Room With 2 Queen Beds, Mobility Accessible Roll-in Shower

  • Sleeps 4

King Room-Hearing Accessible

  • Sleeps 2

1 King-1 Bunk Bed W/2 Twins Microw/Fridge

  • Sleeps 4

Studio With 1 King Bed-Hearing Accessible And Sofa Bed

  • Sleeps 4

2 Queen Beds With Microwave And Fridge

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

  • Sleeps 4

King Room with Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Studio With Roll-in Shower-Mobility Accessible

  • Sleeps 4

Suite With 1 King Bed, Microwave, Fridge And Wet Bar

  • Sleeps 2

Similar properties

Lobby
Hilton Garden Inn Rochester Downtown, NY
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.1 out of 5, Very good, 873 reviews
The price is NZ$255
includes taxes & fees
5 Apr - 6 Apr
Hilton Garden Inn Rochester Downtown, NY

About the area

Rochester

With a stay at Hampton Inn & Suites Rochester Downtown in Rochester (Downtown Rochester), you'll be within a 5-minute drive of Strong and University of Rochester. .This hotel is 8.5 mi (13.7 km) from Rochester Institute of Technology and 0.4 mi (0.7 km) from Manhattan Square Park and Ice Rink.

What's nearby

  • Park Avenue - 3 min walk - 0.3 km
  • Strong - 5 min walk - 0.5 km
  • Eastman School of Music - 8 min walk - 0.7 km
  • Rochester Riverside Convention Center - 13 min walk - 1.1 km
  • Blue Cross Arena - 16 min walk - 1.4 km

Getting around

  • Rochester Station - 6 min drive
  • Greater Rochester Intl. Airport (ROC) - 13 min drive

Restaurants

  • ‪Dunkin' - ‬7 min walk
  • ‪Burger King - ‬8 min walk
  • ‪Spotted Octopus - ‬4 min walk
  • ‪Albunn Coffee House - ‬9 min walk
  • ‪Bill Gray's Skyliner - ‬4 min walk

About this property

Hampton Inn & Suites Rochester Downtown

Hampton Inn & Suites Rochester Downtown offers 126 air-conditioned accommodations with safes and hair dryers. 55-inch Smart televisions come with satellite channels and Netflix.

This Rochester hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 126 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have hair dryers and toothbrushes and toothpaste. Conveniences include safes and irons/ironing boards, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center.
At Hampton Inn & Suites Rochester Downtown, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily.
A roundtrip airport shuttle is complimentary (available on request).
Guests are offered a complimentary buffet breakfast each morning.
Hampton Inn & Suites Rochester Downtown has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 7:00 AM to 11:00 PM on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping (daily)

Accessibility

  • Area rugs in public areas
  • Tile flooring in public areas

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Built in 2023
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with cable/satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Important information

Optional extras

  • Pet deposit: USD 75.00 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Hampton & Suites Rochester
Hampton Inn & Suites Rochester Downtown Hotel
Hampton Inn & Suites Rochester Downtown Rochester
Hampton Inn & Suites Rochester Downtown Hotel Rochester

Hampton Inn & Suites Rochester Downtown Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 483 out of 600 reviews
Rating 8 - Good. 81 out of 600 reviews
Rating 6 - Okay. 26 out of 600 reviews
Rating 4 - Poor. 6 out of 600 reviews
Rating 2 - Terrible. 4 out of 600 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Randi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely come back.
Stayed 2 nights in Dec 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

Jake

Travelled with group
Liked: Cleanliness, staff & service
Clean room, friendly staff, easy check-in and checkout process, available parking. I didn't try all the amenities but next time I would skip the free breakfast (awful!) and try a nearby restaurant - there are many good options. We did have dinner at Lila's, the restaurant in the hotel - it's pricy but the food is excellent!
Stayed 2 nights in Dec 2025

2/10 Terrible

Taylor

Stayed 2 nights in Nov 2025

10/10 Excellent

Linda

Travelled with group
Great room and great staff. Kevin was excellent and so hekpful
Stayed 1 night in Dec 2025

10/10 Excellent

William

Stayed 3 nights in Nov 2025

10/10 Excellent

Melissa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here with my family. Loved that they had rooms with bunk beds which was perfect for our family of four. The breakfast was decent and the kids had fun using the pool. Also a block away for the children’s museum. Recommend this hotel.
Stayed 4 nights in Nov 2025

10/10 Excellent

Stephanie

Stayed 1 night in Nov 2025

6/10 Okay

larry

Stayed 1 night in Nov 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities
Clean, amazing staff, great location.
Stayed 1 night in Nov 2025

10/10 Excellent

James

Stayed 1 night in Nov 2025

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, great location to the theater.
Stayed 1 night in Nov 2025

10/10 Excellent

Stacy

Stayed 1 night in Nov 2025

10/10 Excellent

Pushkar

Business traveller
Liked: Cleanliness, property conditions & facilities
Clean rooms, good service and location. Decent coffee.
Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Stayed 1 night in Nov 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay with the kids. Directly across the street from the Strong museum of play. Less than a 1 minute walk. If you stay there on a weekday, they usually let you keep your car parked in their parking lot.
Stayed 1 night in Nov 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself is very beautiful. Customer service was very pleasant. Parking lot was a little small, but I appreciate the overflow. I was able to park in smell, parking garage and a validated my ticket. definitely will recommend to others and looking forward to booking again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Tammy

Stayed 2 nights in Aug 2025

10/10 Excellent

Teresa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel staff, nice and clean rooms, breakfast was great. Very close to Strong museum, will come back again
Stayed 2 nights in Aug 2025

10/10 Excellent

Oleksii

Stayed 1 night in Oct 2025

10/10 Excellent

KUN

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge was amazing and friendly. They told us about some Rochester history and places to visit while we were in town. The also told us all about "Garbage Plates". NOTE: If you go to a restaurant they will be labelled as "plates". They are basically deconstructed hamburgers or hotdogs (or a combo) without a bun. I loved how clean this hotel was and how easy it was to go to places. It's a pretty artsy little city with amazing restaurants nearby. The pool and gym were also great. Who knew Rochester was so cool?
Stayed 1 night in Oct 2025

10/10 Excellent

Steven

Stayed 1 night in Oct 2025

10/10 Excellent

Amy

Stayed 3 nights in Oct 2025

10/10 Excellent

Michael

Stayed 1 night in Oct 2025