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Hampton Inn & Suites Rochester Downtown

2.5 star property

Photo gallery for Hampton Inn & Suites Rochester Downtown

Restaurant
Exterior
Lobby
Lobby
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

View map
101 South Union Street, Rochester, NY, 14607
  • Place, Strong
    ‪5 min walk‬
  • Place, Eastman School of Music
    ‪8 min walk‬
  • Place, University of Rochester
    ‪12 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪11 min drive‬

Room options

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

55-inch Smart TV with satellite channels, Netflix, streaming services

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)

Hair dryer, towels, soap, shampoo

Studio, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

55-inch Smart TV with satellite channels, Netflix, streaming services

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed, Refrigerator & Microwave

9.8 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hair dryer, towels, soap, shampoo

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Refrigerator & Microwave (Wet bar)

Suite, 1 King Bed, Refrigerator & Microwave (Wet bar) | Living area

Suite, 1 King Bed, Refrigerator & Microwave (Wet bar)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Refrigerator & Microwave

Room, Multiple Beds, Refrigerator & Microwave

Room, Multiple Beds, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Queen Beds, Refrigerator & Microwave

9.8 out of 10
Exceptional
(33 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby
Hilton Garden Inn Rochester Downtown, NY
  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, 832 reviews
The price is NZ$267
includes taxes & fees
23 Nov - 24 Nov
Hilton Garden Inn Rochester Downtown, NY

About the area

Rochester

With a stay at Hampton Inn & Suites Rochester Downtown in Rochester (Downtown Rochester), you'll be a 4-minute walk from Strong and within a 5-minute drive of University of Rochester. .This hotel is 8.2 mi (13.2 km) from Rochester Institute of Technology and 7.4 mi (11.9 km) from Lake Ontario.

What's nearby

  • Strong - 5 min walk - 0.5 km
  • Eastman School of Music - 8 min walk - 0.7 km
  • Rochester Museum and Science Center - 13 min walk - 1.1 km
  • Blue Cross Arena - 16 min walk - 1.4 km
  • University of Rochester - 12 min drive - 4.0 km

Getting around

  • Rochester Station - 2 min drive
  • Greater Rochester Intl. Airport (ROC) - 9 min drive

Restaurants

  • ‪Dunkin' - ‬6 min walk
  • ‪Spotted Octopus - ‬2 min walk
  • ‪Bill Gray's Skyliner - ‬3 min walk
  • ‪Rocco - ‬5 min walk
  • ‪The Daily Refresher - ‬6 min walk

About this property

Hampton Inn & Suites Rochester Downtown

Art Deco hotel with free breakfast and airport shuttle service
Hampton Inn & Suites Rochester Downtown offers 126 air-conditioned accommodations with safes and hair dryers. 55-inch Smart televisions come with satellite channels and Netflix.

This Rochester hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 126 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have hair dryers and toothbrushes and toothpaste. Conveniences include safes and irons/ironing boards, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center.
At Hampton Inn & Suites Rochester Downtown, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily.
A roundtrip airport shuttle is complimentary (available on request).
Guests are offered a complimentary buffet breakfast each morning.
Hampton Inn & Suites Rochester Downtown has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 7:00 AM to 11:00 PM on request
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping (daily)

Accessibility

  • Area rugs in public areas
  • Tile flooring in public areas

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Built in 2023
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Important information

Optional extras

  • Pet deposit: USD 75.00 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Hampton & Suites Rochester
Hampton Inn & Suites Rochester Downtown Hotel
Hampton Inn & Suites Rochester Downtown Rochester
Hampton Inn & Suites Rochester Downtown Hotel Rochester

Hampton Inn & Suites Rochester Downtown Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 411 out of 515 reviews
Rating 8 - Good. 73 out of 515 reviews
Rating 6 - Okay. 22 out of 515 reviews
Rating 4 - Poor. 6 out of 515 reviews
Rating 2 - Terrible. 3 out of 515 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Xiaoming

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Paula

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This was a nice hotel. We really liked the room. However, the toilet seat was unstable and it had a curtain in the shower instead of a glass door. Surprisingly, breakfast was not different from hotels for which we paid 90 dollars and it was extremeley busy. Also, no fruit options. So, to say that it offers a buffet breakfast is a stretch. We were lucky to find a spot in the parking lot, but it was the last one. Not conveniant at all. If we had arrived two minutes later, we would have had to park somewhere else. Staff was ok, not super friendly. Also, because I booked through Expedia, I could not get my Hilton honors points.
Stayed 1 night in Aug 2025

10/10 Excellent

Wan Hung

Stayed 1 night in Jul 2025

10/10 Excellent

Dzovig

Travelled with family and small children
Liked: Amenities
Very clean and comfortable beds!
Stayed 1 night in Jul 2025

10/10 Excellent

Rasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and updated

Clean and modern. Room was spacious with a little alcove that had bunk beds for the kids.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alaina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

CHRISTINE LENA, THORNHILL

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the museum which was the sole purpose of the trip.
Stayed 1 night in Jul 2025

8/10 Good

Doris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor water pressure only real room issue. Parking space an issue; had to overnight park at the Strong Museum one night
Stayed 4 nights in Jul 2025

10/10 Excellent

Nicole

Stayed 2 nights in Jul 2025

10/10 Excellent

Kayla

Stayed 1 night in Jun 2025

10/10 Excellent

Melinda

Liked: Cleanliness, amenities, property conditions & facilities
Nice restaurant
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Hiu Yu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At night outside the hotel seems not safe.
Stayed 1 night in Jul 2025

8/10 Good

Laura

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location next to the Museum of Strong
Stayed 1 night in Jul 2025

10/10 Excellent

Wei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location. Helpful front desk.

Great location. Nice front desk.
Stayed 1 night in Mar 2025

10/10 Excellent

Hilda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, check-in was quick and easy, room was clean and tidy, property still looks new and bright. Hallway on 2nd floor smelt like weed (can't control what other people do during their stay).
Stayed 1 night in Jul 2025

10/10 Excellent

Winston

Stayed 1 night in Jul 2025

10/10 Excellent

Tricia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
NA
Stayed 1 night in Jun 2025

6/10 Okay

Terence

Stayed 2 nights in Jun 2025

10/10 Excellent

JULIE

Stayed 1 night in Jun 2025

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

NA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Clean. Good amenities. Pool was nice. Attached restaurant had good food. Only small issue was with breakfast, it stopped at 10 and we came down around 20 til and could hardly get to anything because staff was stocking and had cabinets open and were cleaning up. Other than that, great stay and great location.
Stayed 1 night in Jun 2025