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Hampton Inn & Suites Rochester Downtown

2.5 star property

Photo gallery for Hampton Inn & Suites Rochester Downtown

Restaurant
Creator video
Exterior
Bar (on property)
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
101 South Union Street, Rochester, NY, 14607
  • Place, Park Avenue
    ‪3 min walk‬
  • Place, Strong
    ‪5 min walk‬
  • Place, Eastman School of Music
    ‪8 min walk‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪16 min drive‬

Room options

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

55-inch Smart TV with satellite channels, Netflix, streaming services

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)

Hair dryer, towels, soap, shampoo

Studio, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed, Accessible (Hearing)

55-inch Smart TV with satellite channels, Netflix, streaming services

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed, Refrigerator & Microwave

9.8 out of 10
Exceptional
(14 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hair dryer, towels, soap, shampoo

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Refrigerator & Microwave (Wet bar)

Suite, 1 King Bed, Refrigerator & Microwave (Wet bar) | Living area

Suite, 1 King Bed, Refrigerator & Microwave (Wet bar)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, Multiple Beds, Refrigerator & Microwave

Room, Multiple Beds, Refrigerator & Microwave

Room, Multiple Beds, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Queen Beds, Refrigerator & Microwave

9.8 out of 10
Exceptional
(45 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About the area

Rochester

With a stay at Hampton Inn & Suites Rochester Downtown in Rochester (Downtown Rochester), you'll be within a 5-minute drive of Strong and University of Rochester. .This hotel is 7.4 mi (11.9 km) from Lake Ontario and 8.5 mi (13.7 km) from Rochester Institute of Technology.

What's nearby

  • Park Avenue - 3 min walk - 0.3 km
  • Strong - 5 min walk - 0.5 km
  • Eastman School of Music - 8 min walk - 0.7 km
  • Rochester Museum and Science Center - 13 min walk - 1.1 km
  • Blue Cross Arena - 16 min walk - 1.4 km

Getting around

  • Rochester Station - 6 min drive
  • Greater Rochester Intl. Airport (ROC) - 13 min drive

Restaurants

  • ‪Dunkin' - ‬7 min walk
  • ‪Burger King - ‬8 min walk
  • ‪Spotted Octopus - ‬4 min walk
  • ‪Albunn Coffee House - ‬9 min walk
  • ‪Bill Gray's Skyliner - ‬4 min walk

About this property

Hampton Inn & Suites Rochester Downtown

Hampton Inn & Suites Rochester Downtown offers 126 air-conditioned accommodations with safes and hair dryers. 55-inch Smart televisions come with satellite channels and Netflix.

This Rochester hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 126 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have hair dryers and toothbrushes and toothpaste. Conveniences include safes and irons/ironing boards, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center.
At Hampton Inn & Suites Rochester Downtown, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily.
A roundtrip airport shuttle is complimentary (available on request).
Guests are offered a complimentary buffet breakfast each morning.
Hampton Inn & Suites Rochester Downtown has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 7:00 AM to 11:00 PM on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping (daily)

Accessibility

  • Area rugs in public areas
  • Tile flooring in public areas

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Built in 2023
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with cable/satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Important information

Optional extras

  • Pet deposit: USD 75.00 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Hampton & Suites Rochester
Hampton Inn & Suites Rochester Downtown Hotel
Hampton Inn & Suites Rochester Downtown Rochester
Hampton Inn & Suites Rochester Downtown Hotel Rochester

Hampton Inn & Suites Rochester Downtown Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 514 out of 640 reviews
Rating 8 - Good. 86 out of 640 reviews
Rating 6 - Okay. 28 out of 640 reviews
Rating 4 - Poor. 7 out of 640 reviews
Rating 2 - Terrible. 5 out of 640 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Andrea

Stayed 1 night in Jan 2026

10/10 Excellent

earl

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very new, modern and clean.
Stayed 2 nights in Jan 2026

10/10 Excellent

Sonya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
If I could give this place six stars (one more than normal), I would. Everything was perfect. Location was amazing. The staff was friendly and helpful. The breakfast even had certified gluten-free items (Udi's). The room was so quiet. The place was very clean. The amenities were amazing. The on-site restaurant was amazing. The decor and vibe was fun and pretty. I loved all of it.
Stayed 2 nights in Jan 2026

10/10 Excellent

Donna

Stayed 2 nights in Jan 2026

10/10 Excellent

Django

Liked: Cleanliness, property conditions & facilities
Room and service were exceptional
Stayed 1 night in Jan 2026

8/10 Good

James

Stayed 1 night in Jan 2026

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, polite staff, great gym, good pool. Breakfast is kind of gross.
Stayed 2 nights in Jan 2026

10/10 Excellent

Cyril

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean and nice property. Friendly Staff.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service
Spotless beyond belief
Stayed 2 nights in Jan 2026

10/10 Excellent

Max

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice, room was very clean
Stayed 1 night in Jan 2026

10/10 Excellent

Kenrick, Brooklyn

Great staff. The concierge was awesome. Loved her friendly and welcoming personality.
Stayed 1 night in Jan 2026

10/10 Excellent

Alicia

Travelled with family
Clean. And helpful staff
Stayed 1 night in Jan 2026

10/10 Excellent

Yunyi

Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Dec 2025

10/10 Excellent

Carly

Stayed 2 nights in Jan 2026

10/10 Excellent

Fulton

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff and amenities
Stayed 3 nights in Dec 2025

10/10 Excellent

fawn

Liked: Cleanliness, amenities, property conditions & facilities
Nice friendly staff...room very clean
Stayed 1 night in Jan 2026

10/10 Excellent

Bernard

Stayed 1 night in Jan 2026

10/10 Excellent

Jean-Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good room very quiet
Stayed 1 night in Dec 2025

10/10 Excellent

Nofa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We love staying here! We went to the strong museum and it was conveniently nearby (walking distance). Breakfast is very good and it is very family friendly! We have stayed before, and I would stay again.
Stayed 1 night in Dec 2025

10/10 Excellent

Eric

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good staff.
Stayed 3 nights in Dec 2025

10/10 Excellent

michele

Stayed 1 night in Dec 2025

8/10 Good

Ayad

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The services and the staff and the cleanness are excellent. However the swimming pool is just 4ft deep good for kids only.
Stayed 2 nights in Dec 2025

10/10 Excellent

ben

Travelled with family, Travelled with family and small children
Liked: Cleanliness
The hotel was cery modern, updated, clean and well maintained Their pool has wonderful accessibility for all bodies who like to swim (a built in ramp that my toddler enjoyed splashing on). The water was a little cold in the pool, but we *did* go swimming in december 😆 we visited the strong museum for my toddler's bday but at the end of the weekend, she said swimming in the pool was her favorite part of her wbole birthday!!! Thanks for helping her have the best day ever! ❤️ breakfast was really busy, so guests should get there ealy for the s'mores waffles!! 😀 shout out to the breakfast staff and the guys shoveling the snow every night during our stay! Thanks for doing such a good job!
Stayed 2 nights in Dec 2025

10/10 Excellent

Darcy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was super clean, spacious and updated. Staff was very friendly and helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Erica

Stayed 1 night in Dec 2025