6/10 Okay
Isabel
21 Sept 2025
Our stay was okay. The hotel is really beautiful but service is lacking. The hotel terrace is gorgeous but after ordering a Negroni, there was no waiter in sight and waited 45 minutes for someone to come back up. In addition, we had to call down 4 times to ask for robes, and were told our bags would be sent up to our room but they weren’t and had to call multiple times, in addition to the fact that there was a screaming woman on our floor who was drunk and yelling for 30 minutes and we had to call down 6 times before security came up to escort her. I understand that unruly guests happen, but we shouldn’t have had to call so many times or waited so long for security to come.
Isabel
Stayed 3 nights in Sep 2025





























