Great location, terrible property. Lift had been broken for quite some time prior to our arrival date but the property never alerted us. We are in our 70’s and had to drag our bags up 22 stairs to get to the front desk. There was no one capable of assisting us.
The front desk ladies were very kind and understanding but unable to lift our bags.
Our room was advertised as “superior” for which we paid extra. After dragging our bags up 22 stairs, we found the room was anything but. Broken refrigerator, no wardrobe or closet space to hang your clothes, dead bedside electrical outlet, very dim lighting in entire room and worst of all the room is directly above an Irish pub that had nightly live entertainment. Very, very loud, noisy room. We expressed our concerns to the manager who only offered a 20% discount on a future stay! Unacceptable. Would never stay at this property again. Do not recommend at all.