the room was what i needed for a one night stay. quick walk to and from the termini, the water was hot, and the bed was comfy. it was a little loud as guests came in for the evening but during the night (after 12a) it was quiet - this might only be a problem if you go to bed early and are a light sleeper. you have to lift your bags up maybe 6 steps before getting to the lift - this was doable for me. service was good at the front desk. upon checkout, they had a to-go croissant for me since they knew i had an early check out; i did enjoy that :)
i didn’t have an issue with having to return the key, but when i came back from dinner, no one was at the desk for about 10 minutes. i ended up having to reach behind the desk and grab the key for my room. it worked out, but not ideal.
all things considered, i’d stay here again.