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InterContinental Rome Ambasciatori Palace by IHG

5.0 star property

Photo gallery for InterContinental Rome Ambasciatori Palace by IHG

Exterior
Exterior
Exterior
Exterior
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Pet-friendly
  • Gym

Explore the area

Map
Via V. Veneto 62, Rome, RM, 187
  • Spanish Steps
    ‪8 min walk‬
  • Piazza di Spagna
    ‪8 min walk‬
  • Trevi Fountain
    ‪12 min walk‬
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪28 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Room amenity

Suite, 1 Bedroom, Balcony

  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed (Via Veneto View)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed with Sofa bed (Via Veneto View)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Via Veneto View)

Suite, 1 Bedroom (Via Veneto View)

Suite, 1 Bedroom (Via Veneto View)

  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Balcony (Via Veneto View)

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed, Balcony (Via Veneto View)

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony (Via Veneto View)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Balcony (Via Veneto View)

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds, Balcony

Premium Room, 2 Single Beds, Balcony

Premium Room, 2 Single Beds, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Balcony (Via Veneto View)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Balcony (Via Veneto View)

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony (Via Veneto View)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed with Sofa bed, Balcony (Via Veneto View)

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Cityside)

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed (Cityside)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Via Veneto View)

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed (Via Veneto View)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony (Cityside)

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed, Balcony (Cityside)

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds (Cityside)

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 2 Single Beds (Cityside)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Single Beds, Balcony (Cityside)

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 2 Single Beds, Balcony (Cityside)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 2 Single Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room

Classic Room

Classic Room

9.6 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room

1 bedroom, premium bedding, minibar, in-room safe

Premium Room

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Room, 1 King Bed (Cityside)

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed (Cityside)

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Via Veneto View)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed (Via Veneto View)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible Bathtub

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed, Accessible Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 2 Single Beds

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Rome

With a stay at InterContinental Rome Ambasciatori Palace by IHG, you'll be centrally located in Rome, steps from Via Veneto and 9 minutes by foot from Spanish Steps. .This luxury hotel is 0.5 mi (0.7 km) from Piazza di Spagna and 0.6 mi (1 km) from Trevi Fountain.

What's nearby

  • Via Veneto - 1 min walk - 0.0 km
  • Spanish Steps - 8 min walk - 0.7 km
  • Piazza di Spagna - 8 min walk - 0.7 km
  • Trevi Fountain - 12 min walk - 1.0 km
  • Villa Borghese - 16 min walk - 1.4 km

Getting around

  • Barberini Station - 5 min walk
  • Rome Termini Station - 16 min walk
  • Ciampino Airport (CIA) - 45 min drive

Restaurants

  • ‪Moma - ‬2 min walk
  • ‪Ristorante Doney - ‬2 min walk
  • ‪Ristorante Vladimiro - ‬3 min walk
  • ‪Shinto - ‬2 min walk
  • ‪Il Fiammifero Strano - ‬3 min walk

About this property

InterContinental Rome Ambasciatori Palace by IHG

Luxury hotel with bars and a 24-hour fitness center
InterContinental Rome Ambasciatori Palace by IHG offers 160 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, body treatments, and manicures and pedicures.
Make yourself at home in one of the 160 air-conditioned rooms featuring minibars and espresso makers. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature rainfall showerheads and bidets. Conveniences include phones, as well as safes and desks.
Treat yourself with massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
For lunch or dinner, stop by VICI Bistrot & Ristorante, a restaurant that specializes in Italian cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, express check-in, and express check-out. Planning an event in Rome? This hotel has 1399 square feet (130 square meters) of space consisting of conference space and meeting rooms. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
VICI Bistrot & Ristorante - This fine-dining restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Charlie's Rooftop Bar - This bar specializes in international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Anita Lobby Bar - Onsite lobby lounge. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Farsi, French, German, Italian, Portuguese, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour offsite parking (EUR 50 per day)
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Secured valet parking on site (EUR 100 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 39 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Anita Lobby Bar
  • Charlie's Rooftop Bar
  • VICI Bistrot & Ristorante

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Shopping centre

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 1,399 square feet of conference space
  • Meeting room

Outdoors

  • Rooftop terrace

Spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (140 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1905
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - May 2023
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per day, plus a one-time cleaning fee of EUR 70
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 10.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 39 per person
  • Airport shuttle fee: EUR 70 per vehicle (one way)
  • Secured valet parking fee: EUR 100 per day (in/out privileges)
  • Nearby parking fee: EUR 50 per day(3281 ft away; open 24 hours)
  • Pet fee: EUR 35 per pet, per day plus EUR 70 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT058091A1SMXZCHXF

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Ambasciatori
Ambasciatori Palace
Ambasciatori Palace Hotel
Ambasciatori Palace Hotel Rome
Ambasciatori Palace Rome
Hotel Ambasciatori Palace

InterContinental Rome Ambasciatori Palace by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 108 out of 131 reviews
Rating 8 - Good. 15 out of 131 reviews
Rating 6 - Okay. 3 out of 131 reviews
Rating 4 - Poor. 4 out of 131 reviews
Rating 2 - Terrible. 1 out of 131 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Evelyn, Bethesda

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotrl
Stayed 4 nights in Apr 2025

10/10 Excellent

sevda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, excellent location, very friendly staff especially at the restaurant. A lot of options for the breakfast
Stayed 4 nights in Apr 2025

10/10 Excellent

Dana, hollister

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I loved that the Hotel was close enough to walk to the downtown area restaurants and shopping. The hotel staff was very friendly and helpful. We will definitely stay again.
Stayed 5 nights in Apr 2025

8/10 Good

Mian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Maria Jose, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
“This hotel is beautiful, with marvelous marble decorations and grand staircases. The breakfast buffet was delicious, and it’s within walking distance of many attractions, such as the Spanish Steps and the Pantheon. You can also walk to Trevi Fountain
Stayed 2 nights in Mar 2025

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only had a 1 night stay here but it was a great experience as the hotel was clean, staff was friendly, hotel bar had great options and was very pretty
Stayed 1 night in Feb 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible property with very attentive and friendly staff. Convenient location, close enough to attractions but also tucked into a quiet part of the city. Would highly recommend!
Stayed 6 nights in Feb 2025

10/10 Excellent

Lily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and friendly staff!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve enjoyed the hotel staff approach and service at all. The hotel is clean, fresh and well located, the breakfast is brilliant, no need a lot of words to describe satisfaction.
Stayed 2 nights in Jan 2025

10/10 Excellent

Evarist

Stayed 3 nights in Jan 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was nice. Property was excellent. Staffs were superb. I would stay here again.
Stayed 4 nights in Jan 2025

10/10 Excellent

Ali

Stayed 4 nights in Jan 2025

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Rodrigo

Stayed 5 nights in Dec 2024

10/10 Excellent

Jonathan Eric, Lamonzie Montastruc

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had medical problems during our stay and all the staff couldn’t have been more helpful
Stayed 4 nights in Dec 2024

10/10 Excellent

Jolene Verlich

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location - quick walk to everything, yet quiet “home” to return to. Breakfast options were wonderful and our dinner at the hotel was one of the best meals we had in Rome (and we had some outstanding meals during our trip). Staff was pleasant and let us be. Rooftop is fabulous. Would definitely stay again.
Stayed 9 nights in Dec 2024

10/10 Excellent

Farah

Stayed 4 nights in Dec 2024

10/10 Excellent

lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

yi, Brookfiled

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good hotel and good location Just the room is small.
Stayed 4 nights in Nov 2024

2/10 Terrible

Kirsten

Stayed 10 nights in Oct 2024

10/10 Excellent

Paul, Ajax

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the IHG Ambasciatori is impressive from our first correspondence regarding our booking to the final moment on our last day when our car service delivered us from the hotel to Civitavecchia. The Concierge team is second to none. They assisted us in curating an itinerary of private exclusive tours of Rome and surrounding areas and coordinated dinner reservations at the best restaurants that provided us with the authentic experience, far from the “touristic spots”. The Concierge also coordinated car service pickup from the airport as well as car service to Civitavecchia. We also had a tour of Tivoli arranged by the Concierge with the car service team. The daily breakfast is wonderful. The selection of hot and cold dishes are all delicious. More than that, the staff are attentive and are all friendly. Our experience at this hotel has made us decide to come back after the Jubileo. The property is impeccable, beautiful and simply the best.
Stayed 6 nights in Nov 2024

6/10 Okay

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Beautiful Hotel, No Air Conditioning

It was more than 80 degrees in the room and despite contacting the front desk for assistance with the thermostat, and assurances that they could fix the issue centrally, the air conditioning did not seem to work. We slept with the windows open facing a noisy street.
Stayed 1 night in Nov 2024

6/10 Okay

AMBROSE, Rolling Hills

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The breakfast options are limited. The quality is below average . Staff could be friendlier
Stayed 4 nights in Nov 2024

4/10 Poor

Jeffrey

Stayed 2 nights in Oct 2024

10/10 Excellent

Ruti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024