Potters Heron Hotel

3.0 star property

Photo gallery for Potters Heron Hotel

Front of property
British cuisine
Standard Double Room, 1 Bedroom
View from room
Lobby

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Pet-friendly

Explore the area

Map
Potters Heron Hotel, Ampfield, Romsey, England, SO51 9ZF
  • University of Winchester
    ‪10 min drive‬
  • Winchester Cathedral
    ‪12 min drive‬
  • Marwell Zoo
    ‪14 min drive‬
  • Southampton (SOU)
    ‪12 min drive‬

Room options

Comfort Double Room, 1 King Bed

8.6 out of 10
Excellent
(21 reviews)
  • Sleeps 2
  • 1 King Bed

Premium Double or Twin Room, 1 Bedroom, Garden View

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Standard Double Room, 1 Bedroom

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Standard Double Room, 1 King Bed

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Romsey

Located in Romsey, Potters Heron Hotel is within a 15-minute drive of New Forest National Park and South Downs National Park. .This hotel is 8.8 mi (14.1 km) from Paultons Family Theme Park - Home of Peppa Pig World and 12.8 mi (20.5 km) from Southampton Cruise Terminal.

What's nearby

  • University of Winchester - 10 min drive - 10.9 km
  • Winchester Cathedral - 12 min drive - 15.3 km
  • Winchester Christmas Market - 12 min drive - 15.3 km
  • Marwell Zoo - 14 min drive - 14.7 km
  • Southampton Cruise Terminal - 18 min drive - 18.4 km

Getting around

  • Eastleigh Chandlers Ford Station - 6 min drive
  • Gatwick Airport (LGW) - 87 min drive

Restaurants

  • ‪King Rufus - Pub & Grill - ‬6 min drive
  • ‪Josie’s - ‬6 min drive
  • ‪Costa Coffee - ‬6 min drive
  • ‪Domino's Pizza - ‬6 min drive
  • ‪Monks Brook - ‬5 min drive

About this property

Potters Heron Hotel

Hotel in Romsey with a 24-hour front desk and a restaurant
Potters Heron Hotel offers 53 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Plasma televisions come with digital channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Stay in one of 53 guestrooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include a picnic area and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Romsey? This hotel has 65 square feet (6 square meters) of space consisting of conference space and 6 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:30 AM and 10:00 AM.
Onsite venue - This restaurant specializes in British cuisine.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German, Polish, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 14.95 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 6 meeting rooms
  • 65 square feet of conference space
  • Business centre
  • Coworking space

Outdoors

  • Garden
  • In a nature reserve
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (100 centimetre high)
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from June 15 2025 to May 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.95 for adults and GBP 10.00 for children
  • Pet fee: GBP 20 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Property is also known as

Potters Heron Hotel Romsey
Potters Heron Hotel
Potters Heron Romsey
Potters Heron
Potters Heron Hotel Hotel
Potters Heron Hotel Romsey
Potters Heron Hotel Hotel Romsey

Potters Heron Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 306 out of 774 reviews
Rating 8 - Good. 290 out of 774 reviews
Rating 6 - Okay. 113 out of 774 reviews
Rating 4 - Poor. 51 out of 774 reviews
Rating 2 - Terrible. 14 out of 774 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Sarah

Stayed 2 nights in May 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, room comfort

An OK hotel

We stayed at the Potters Heron for a wedding in the local area. We had a pleasant stay but I would like to say the hotel felt a little sticky in places.It could do with a revamp tbh. However, the staff were friendly and helpful and the food was good. Breakfast was plentiful and restocked continually. I felt sorry for the girl in the breakfast room on Sunday morning she seemed to be the only staff member working and was rushed off her feet! She did a great job though and deserves a medal!! Not sure if it was value for money?
Stayed 2 nights in Apr 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

John

Stayed 1 night in Apr 2025

10/10 Excellent

A

Stayed 2 nights in Apr 2025

8/10 Good

Jan

Travelled with partner
Liked: Cleanliness
Overall a good stay - The night porter( manager) was excellent. Comfy bed.. Dissapointed by the breakfast - Cold plates! Hot food not that hot and scrambled eggs had gone green as left for too long. Coffee on side not individual pots, cold even when new lot made and cups too small, so kept having to get up for refill.
Stayed 1 night in Mar 2025

6/10 Okay

Ollie

Stayed 7 nights in Mar 2025

6/10 Okay

Simon

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wouldnt return

Front of property fantastic! Rooms very dated, musty
Stayed 1 night in Mar 2025

10/10 Excellent

Lucy

Stayed 5 nights in Mar 2025

10/10 Excellent

paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Pleasant but tired hotel.

The staff were pleasant, hardworking and helpful. The room was comfortable but tired, for example the carpet in our room needed replacing. The evening menu was very restricted but food was good and well presented. Cooked breakfast was not very hot and both poached and scrambled eggs very overcooked.
Stayed 1 night in Mar 2025

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

RICHARD

Stayed 1 night in Feb 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A flawless check-in despite arriving later than expected. The reception team are extremely friendly and room, although dated, clean, with a balcony when the weather allows you to venture outside.
Stayed 2 nights in Feb 2025

8/10 Good

Dom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

Stayed 2 nights in Feb 2025

10/10 Excellent

RICHARD

Stayed 2 nights in Feb 2025

8/10 Good

Christine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BUSINESS TRIP

overall very clean and comfortable but the restaurant menu was very uninspiring, it needs catering for more options rather than something in a bun or with chips ,
Stayed 1 night in Feb 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great friendly stay

Stayed 1 night in Feb 2025

10/10 Excellent

RICHARD

Stayed 2 nights in Feb 2025

10/10 Excellent

Eduard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet.
Stayed 1 night in Feb 2025

10/10 Excellent

RICHARD

Stayed 2 nights in Jan 2025

6/10 Okay

NEIL

Stayed 2 nights in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
There is slightly jaded decor but the staff and service are excellent. A good night's sleep before a meeting around the corner. During the day, I work in various snugs around the hotel and restaurant.
Stayed 1 night in Jan 2025