AWA Hotel

4.0 star property

Photo gallery for AWA Hotel

1 bedroom, premium bedding, down duvets, in-room safe
1 bedroom, premium bedding, down duvets, in-room safe
Rainfall showerhead, free toiletries, hair dryer, towels
1 bedroom, premium bedding, down duvets, in-room safe
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Air conditioning
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
2 Kawaha Point Rd, Rotorua, Bay of Plenty, 3015
  • Skyline Rotorua
    ‪5 min walk‬
  • Mitai Maori Village
    ‪10 min walk‬
  • Polynesian Spa
    ‪6 min drive‬
  • Rotorua (ROT-Rotorua Regional)
    ‪16 min drive‬

Room options

Superior Double Room

  • 28 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Deluxe Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Triple Room

  • 37 sq m
  • Sleeps 7
  • 3 Double Beds and 1 Large Twin Sofa Bed

Deluxe Triple Room

  • 33 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Double Bed

Triple Room

  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Large Twin Beds

Deluxe Twin Room

  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Luxury Triple Room

  • 33 sq m
  • Sleeps 7
  • 3 Double Beds and 1 Large Twin Sofa Bed

Twin Room

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

Grand Triple Room

  • 31 sq m
  • Sleeps 6
  • 3 Double Beds

Similar properties

About the area

Rotorua

Located in Rotorua (Fairy Springs), AWA Hotel is within a 10-minute walk of Skyline Rotorua and Mitai Maori Village. .This hotel is 0.8 mi (1.2 km) from Lake Rotorua and 2.3 mi (3.7 km) from Eat Street.

What's nearby

  • Skyline Rotorua - 5 min walk - 0.4 km
  • Mitai Maori Village - 10 min walk - 0.9 km
  • Eat Street - 5 min drive - 3.6 km
  • Tamaki Maori Village - 6 min drive - 5.0 km
  • Polynesian Spa - 6 min drive - 5.4 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 19 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Wendy’S - ‬10 min walk
  • ‪Gold Star Bakery - ‬3 min drive
  • ‪Burgerfuel - ‬5 min walk
  • ‪Kfc - ‬16 min walk

About this property

AWA Hotel

Hot springs Rotorua hotel connected to a shopping center, a quick walk to Skyline Rotorua
AWA Hotel offers 78 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 43-inch LED televisions come with premium digital channels, first-run movies, and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is provided once per stay.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 78 air-conditioned rooms featuring LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries.
Take in the views from a garden and make use of amenities such as a banquet hall and bike storage.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 9:00 AM for a fee.
Featured amenities include express check-out, laundry facilities, and an elevator. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:00 AM.
AWA Hotel has a restaurant on site.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:00 AM for a fee: NZD 23 for adults and NZD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle storage
  • Billiards/pool table
  • Designer stores

Family friendly

  • Children's toys
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (once per stay)

Outdoors

  • Garden
  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Fixed shower seat
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift
  • Sign language-capable staff
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with premium digital channels
  • First-run films
  • Pay films
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in fee: NZD 20 for check-in between midnight and 7:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 2:00 AM
Front desk staffed during limited hours
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 50.0 per day
Cribs (infant beds) are available for NZD 50.0 per day

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately NZD 23 for adults and NZD 20 for children
  • Late check-in fee: NZD 20 for check-in between midnight and 7:00 AM
  • Crib (infant bed) fee: NZD 50.0 per day
  • Rollaway bed fee: NZD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

AWA Hotel Hotel
AWA Hotel Rotorua
AWA Hotel Hotel Rotorua

AWA Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 103 out of 249 reviews
Rating 8 - Good. 74 out of 249 reviews
Rating 6 - Okay. 41 out of 249 reviews
Rating 4 - Poor. 19 out of 249 reviews
Rating 2 - Terrible. 12 out of 249 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

shane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing shower, large rooms.
Stayed 1 night in May 2025

8/10 Good

Henry

Travelled with family
Liked: Cleanliness, amenities
Road noise was a nuisance, fan or A/C was not very affective. Rooms were neat and clean. Shower was large, which is amazing. Staff accent was an issue and lack of communication. Had to rephrase questions.
Stayed 1 night in Apr 2025

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced.
Stayed 1 night in Mar 2025

8/10 Good

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property was reasonably priced, clean and tidy, fast check in fast check out. Cleaning staff walked in without knocking, A/C not working.
Stayed 1 night in Mar 2025

10/10 Excellent

Aderino

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Petrina

Travelled with partner
Liked: Amenities, property conditions & facilities
I liked how it was newly done and modern in the bedroom, unlike the main entrance and reception area. I just think the bathroom walls could have been a bit cleaner. The bathroom basin was dirty on our arrival but they were very quick to come and clean it. It was a good price for a new renovated bedroom.
Stayed 1 night in Mar 2025

6/10 Okay

Sean

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Annalese, Auckland

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overnight stay
Stayed 1 night in Mar 2025

6/10 Okay

Roisin

Disliked: Staff & service

Hotel Ok - Food terrible

Hotel was ok, clean enough. Don’t bother getting the breakfast it was awful. Barely any food, mainly hot chips, noodles and everything was fried, nothing fresh. Awful, certainly not worth $25 per person.
Stayed 1 night in Mar 2025

10/10 Excellent

Viktor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean hotel for the area.
Stayed 2 nights in Mar 2025

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a good spot for all ages, with some of the main attractions in the area and not to far either. Main town would be a 10 minute drive. The hotel it's self was good, clean and just what you need for a good night rest if traveling through.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gurlaljeet

Liked: Cleanliness, staff & service, property conditions & facilities
Enoyed our stay. Great location. Would recommend.
Stayed 1 night in Feb 2025

2/10 Terrible

Mansoor

Liked: Staff & service
Stayed 2 nights in Feb 2025

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient area, close to the Skyline
Stayed 1 night in Feb 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was properly situated for what we wanted to see in the area.
Stayed 2 nights in Feb 2025

8/10 Good

Ani

Travelled with partner
Disliked: Staff & service, amenities
Cheap place to stay especially when you have lots of things to do
Stayed 1 night in Feb 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Obviously a new hotel. Very clean and good beds
Stayed 1 night in Feb 2025

6/10 Okay

RUTH

Travelled with group
Disliked: Staff & service, property conditions & facilities

Pass this one by.

Our room itself was clean and suitable for our stay but the hotel in general is tired and run down. Nothing was open despite saying they had a restaurant, takeaway and souvenir shop. The floors are also non-carpeted in the rooms so sound carried. Not the best place to stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tracy, FORT LUPTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly desk, super clean rooms.
Stayed 1 night in Jan 2025

10/10 Excellent

Mickael

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Lai

Stayed 2 nights in Jan 2025

4/10 Poor

jeanette

Disliked: Staff & service, property conditions & facilities, room comfort

BAD-disappointing

this is not a 4 star hotel ! Thou renovated the cheapest way the room had only 1 chair-there was only one bedside table-no bedside lights- only lightswitch outside the bed-no toiletpaper holder in bathroom-a safe on the floor basically unaccessable -no milk-cheapest bed and furniture-no suitcase table
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable nights stay for our family
Stayed 1 night in Jan 2025

8/10 Good

Steph

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would book to stay here again and aslo recommend this place to others
Stayed 2 nights in Jan 2025

6/10 Okay

Kim

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Booked four people. 2 A 2 c. Yet room only provided amenities for 2. Beds didn’t have top sheets. Only a rumpled, too small duvet atop a too short bottom sheet that didn’t tuck in all the way around, instead of a nice fitted sheet. Pillows huge and hard. Could not sleep with it. Freezing room. Aircon on 16 and only option was dehumidify or fan, no heat option. Staff were still cleaning same rooms when we arrived and when we returned all the mess still in the hallway. Entrance is cold, clinical and the business is confusing. Reception is the restaurant. At 4pm all the chairs are on top of the tables. It looks dark, and more like a top 10 holiday park counter and with junk for sale. Floors are rock hard and our grandson rolled out of the bed during the night and hit the floor hard. No beds against any walls. I gave this place a 3 because we paid 226 which gave us a place to stay.
Stayed 1 night in Jan 2025