8/10 Good
Simon
Travelled with partner
29 Jan 2025
Liked: Staff & service, amenities
We received a warm welcome from Jason upon arrival who was friendly and provided useful information.
We had booked a Superior Lake View room which was on the 3rd floor. The hotel is currently undergoing a refit but unfortunately our room had not yet received a rejuvenation and was quite dated, tired and definitely not superior. I'm sure once the update takes place the room will be a lot better.
Even though the room is sold as having a lake view, the view of the lake was not great, with just a small part of the visible between trees. You'd really want to be on the 5th floor to get a good view.
The bed was comfy but the pillows were a bit lumpy and other guests doors slamming and squeezing could easily be heard in our room.
The reception area was nice and looked great as did the outside of the hotel.
Breakfast was decent enough and all off the staff were super friendly and helpful.
Overall it was a good stay.
Simon
Stayed 1 night in Jan 2025