6/10 Okay
Marc-Andre
Travelled with family
27 Apr 2025
Liked: Cleanliness, room comfort
Slightly too expensive for experience
My stay at Hôtel Bonne Entente was a mixed bag, with notable highs and lows, particularly at the restaurant. The room was spotless, cozy, and inviting, providing a comfortable retreat. However, the VIP lounge experience was marred by a malfunctioning coffee machine in the morning, which is disappointing for a supposedly exclusive service.
The restaurant was a major letdown. For a simple order—an appetizer of calamari and two beef tartares—the wait exceeded two hours, which is unacceptable. Cocktails and wine glasses took an eternity to arrive, and the bill was delivered to the wrong table, further prolonging the ordeal. Despite these issues, the staff remained courteous and professional, doing their best to make up for the shortcomings with a warm attitude.
Overall, while the hotel boasts an elegant setting and comfortable rooms, the restaurant service and minor hiccups like the coffee machine in the VIP lounge detract from the experience. Improvements are needed to bring the establishment up to its expected standard.
400$ for a suite, no make sense
Marc-Andre
Stayed 1 night in Apr 2025