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there was no tea bags, sugar, salt which are the very basic things required which wasn't available. There was no manpower to ask for it.

This was probably a one-off situation that could have been avoided with proper advance notice. In the week leading up to our arrival, we received three notifications asking us to check in and pay for our stay—this was confusing, as I had already paid. Once I replied stating that I would settle any remaining balance at check-in, the notifications stopped. Upon arrival, it was clear the hotel was preparing to host a wedding. As a result, the restaurant—highly rated and one we had been looking forward to—was closed. Unfortunately, there were no appealing dining options nearby. The music from the wedding was extremely loud and continued well past 2 a.m. This was our last night in Réunion, and it wasn’t the relaxing evening we had hoped for. The hotel should have informed us in advance about the event and the restaurant closure, so we could have made an informed decision. The owner kindly reached out to us directly to apologize and offered to have a meal prepared, but by then we had already bought some basics at the local grocery store. I'm sure this was an isolated incident and that the hotel is usually quite comfortable, but I felt it was important to share our experience as this could have been avoided.

We had a wonderful stay at Le Saint Alexis. The location was perfect and the beach access was exceptional! Our room was very comfortable and had a beautiful balcony overlooking the pool area. We were three adults traveling - me, my husband, and our daughter. I was pleasantly surprised with the spacious room. The main bedroom was separated by doors to the living area, with a pullout couch for our daughter. The staff were always helpful. The security guards were happily willing to open the upper gates for us when asked so we could park our car closer to our room. The buffet breakfast was excellent and Celine always greeted us with a smile & great conversation! I would highly recommend this hotel to those traveling in the area!

Excellent breakfast, lots of drink choices and smoothies. Pool was great, didn’t have any challenges getting a sunbed. The rooms were super clean, we didn’t see a single bug (which we were expecting). Had a gecko in the room who lived behind our tv who may have managed the bug situation. Buffet was good but limited selection if you are, or have, a picky eater.

we were very happy in this hotel. Staff was nice and friendly. Breakfast tasty even for us - vegans/vegetarians, we especially liked the fried beans and daily potatoes in skin. Centraly located in downtown St. Denis just a few steps away from the ocean. Free drinks at the lobby were very much appreciated. Would love to come back ane day.

purtroppo a causa di un incidente di un familiare non ho potuto onorare la mia presenza nell hotel e non ce stato nessun rimborso