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Hôtel Stars Rouen

Photo gallery for Hôtel Stars Rouen

Food and drink
Reception
Front of property
Double Room
Double Room | Bathroom

Reviews

5.0 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Breakfast available
  • Bar
  • 24/7 front desk

Explore the area

View map
1 Avenue Des Canadiens, Saint-Etienne-du-Rouvray, Seine-Maritime, 76800
  • Place, Zenith de Rouen
    ‪13 min walk‬
  • Place, Rouen Expo Park
    ‪18 min walk‬
  • Place, Jardin des Plantes
    ‪5 min drive‬
  • Airport, Rouen (URO-Rouen - Seine Valley)
    ‪26 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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  • Parking included
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The price is NZ$113
includes taxes & fees
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About the area

Saint-Etienne-du-Rouvray

With a stay at Hôtel Stars Rouen in Saint-Etienne-du-Rouvray, you'll be within a 5-minute drive of Zenith de Rouen and Rouen Expo Park. .This hotel is 1.4 mi (2.3 km) from Jardin des Plantes and 1.9 mi (3.1 km) from Clinic Europe.

What's nearby

  • Zenith de Rouen - 13 min walk - 1.1 km
  • Rouen Expo Park - 18 min walk - 1.5 km
  • Jardin des Plantes - 5 min drive - 2.7 km
  • Rouen Cathedral - 11 min drive - 5.7 km
  • Tour Jeanne d'Arc - 13 min drive - 6.7 km

Getting around

  • 14-Julliet Tram Station - 2 min drive
  • Palais de Justice Tram Station - 8 min drive
  • Rouen (URO-Rouen - Seine Valley) - 31 min drive

Restaurants

  • ‪Bar Le Theatre - ‬20 min walk
  • ‪Le Rocher De Cancale - ‬4 min drive
  • ‪Il Ristorante - ‬4 min drive
  • ‪Fujiya Wok - ‬3 min drive
  • ‪McDonald's - ‬5 min drive

About this property

Hôtel Stars Rouen

Hôtel Stars Rouen offers 45 accommodations with complimentary newspapers. Satellite television is provided. Bathrooms include showers.
Make yourself at home in one of the 45 guestrooms. Satellite television is provided for your entertainment. Bathrooms with showers are provided. Conveniences include desks and complimentary newspapers, and you can also request irons/ironing boards.
This hotel has 1 floor in 1 building and offers designated smoking areas.
Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available for a fee.
Free self parking is available onsite.
Buffet breakfasts are available for a surcharge.

Property amenities

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee: EUR 8 per person
  • A bar/lounge

Conveniences

  • 24-hour front desk

Guest services

  • No housekeeping service

More

  • 1 building
  • 1 floor
  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

More

  • Desk
  • Free daily newspapers
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 11 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.39 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 8 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hôtel Stars Rouen
Hotel Stars Rouen France/Saint-Etienne-Du-Rouvray
Stars Rouen
Stars Rouen Hotel
Hôtel Stars Rouen Hotel
Hôtel Stars Rouen Saint-Etienne-du-Rouvray
Hôtel Stars Rouen Hotel Saint-Etienne-du-Rouvray

Hôtel Stars Rouen Reviews

Reviews

5.0
Rating 10 - Excellent. 11 out of 138 reviews
Rating 8 - Good. 20 out of 138 reviews
Rating 6 - Okay. 33 out of 138 reviews
Rating 4 - Poor. 30 out of 138 reviews
Rating 2 - Terrible. 44 out of 138 reviews

5.0/10

Cleanliness

5.8/10

Staff & service

4.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel was closed down

We got to France and the hotel is closed down so we had to struggle and find some where else to stay
Stayed 2 nights in Sep 2018

2/10 Terrible

glyn, england

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The place is shutdown

We travelled for 10 hrs only to find the place shut up. Then driving around for another 1 hour to find a bed for the night. Take it of your web site.DO NOT GO IT IS SHUT
Stayed 1 night in Aug 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Bad smell good price..

The room smelt SO BAD!! It was clear the whole hotel smelt of smoke but it was as though it had tried to be covered which was so strong I felt shocked even with the window open! But we got some febreze and it was better! The towels were quite new and clean but the bedding had holes in and really needs updating. But we didn't overly care once the smell was gone, as, what do you expect for such a small price?

2/10 Terrible

Louise, Andover

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad time!!

Poor service, lack of facilities compared to the ones advertised on the website. Staff were unhelpful, hostile and rude. Not recommended to anyone ever. There are plently of budget hotels up the road that you would have got a better service from.

6/10 Okay

Verified traveller

Liked: Staff & service

Dated but ok

On our way to Spain overnight stay ok room tidy staff friendly

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

The hotel needs to be refurbished and modernised

The hotel needs to be refurbished and modernised. Not a great experience and would not recommend it

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful hotel

Absolutely would not book this hotel, I would have preferred to sleep in my car!

2/10 Terrible

Pasta

Disliked: Cleanliness, staff & service, room comfort

give it a miss

Difficult to find and not a great place - give it a miss

2/10 Terrible

Graytrotter

Liked: Staff & service
Disliked: Cleanliness, room comfort

Disappointing

The hotel is in dire need of a good clean and a few coats of paint! The carpets, walls and almost every other surface was dirty throughout the building. The bathroom basin was worn and cracked in places and the shower cubicle was small, damaged and dirty. We had booked 2 nights but left after the first night.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Don't expect much,

Okay to spend a night, but nothing flash at all. Glad I was only there for a few hours.

4/10 Poor

Nonky Noo, Isle of Wight, UK

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Prisoner Cell block H!

Prob designed on a prison theme, strange landings and weird bars etc. To be fair you get what you pay for. Staff were helpful, parking handy and fairly well placed near to town centre. There is a no 7 bus that takes you into the heart of town for only €2. Room very dark and dingey - bathroom Light wouldn't work and shower looked so old we gave it a miss. Ok for 1 night.

4/10 Poor

margarita, foster, australia

Disliked: Staff & service, property conditions & facilities, room comfort

in need of renovation

The hotel was not comfortable. I think there were only a few people there, and there were other hotels in the area. The wifi was not free and did not work well and the bathroom was small and old. There was not even a 'hanger' for the shower which sat sadly in the basin.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware

I would not recommend this hotel at all. It is in an industrial neighborhood. It is very dark and dingy. The rooms are extremely small with weird set-up in bathroom. Should be a 1 star hotel...not worth a stay.

10/10 Excellent

robert

Liked: Cleanliness, staff & service

Very comfortable. Staff very obliging.

Very comfortable. Staff very obliging. Left clothes in wardrobe and arranged to pick up! Very efficieint

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't book this hotel

Though we had 3 nights reservations we didn't even stay one night. The beds were too tiny to sleep in, big stain on bedspread, old bedspreads, room was so small just to accommodate the small beds, window near top of room only ventilation with no screen on the window, and the shower had a hose hooked up to the bathroom sink to take a shower. It was noisy in the lobby. It was very hard to find he location. Dont, I repeat,"DON'T" stay there.

8/10 Good

R, Perth, Australia

Liked: Cleanliness, staff & service, room comfort

A clean and helpful low budget hotel

This hotel looks low budget from the road, but is well maintained and convenient. The daily clean is excellent, and madame at reception always ready to help (although limited English for visitors such as us). A 1.40E busfare to centre Rouen makes this very easy for visitors.

2/10 Terrible

Walid

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
J'ai trouvé l'hôtel starts rouen fermé le jours de mon réservations le 26septembre 2018 fermé..
Stayed 1 night in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ATTENTION : L'hôtel était fermé pour non définie !

A mon arrivée, je constate que l'hôtel est fermé depuis plusieurs semaines (à en juger par la hauteur des pelouses...) et le n° de téléphone n'aboutit pas. Après appel et assistance auprès d'Hôtels.com, le séjour m'a été intégralement remboursé.
Stayed 3 nights in Sep 2018

2/10 Terrible

Jo, Orléans

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ATTENTION HOTEL FERME

Expedia prend et encaissé les réservations mais l'hôtel est fermé !
Stayed 2 nights in Sep 2018

2/10 Terrible

joel, rouen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel complètement fermé

j'ai été accueilli par un gardien qui m'a indiqué que l’hôtel était vendu et fermé .les espaces verts sont couverts de grandes herbes et un grand portail métallique est tiré et fermé a clef interdisant tout accès .
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveller

Ik heb geen reactie vh hotel ontvangen

Ik heb via jullie site een mail gestuurd naar het hotel maar geen reactie. Wij hebben daar namelijk niet kunnen overnachten omdat het te ver op de route lag.
Stayed 1 night in Jun 2018

2/10 Terrible

Eva

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lukket hotel

Det lidt svært at skrive noget godt om et hotel der er lukket ned
Stayed 1 night in Jun 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel fermé

j'aurai bien voulu décrire l’hôtel si seulement se dernier n'était pas fermé. Ma réservation a été validé et confirmé par expédia.merci de mettre à jour la liste des hotels
Stayed 2 nights in Jun 2018

2/10 Terrible

Dominique

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

la star qui n'en est pas une

à fuir comme la peste je n'ai même pas terminé mon séjour, j'ai été viré avant la fin bonjour la considération de leur client en même temps, il serait temps de le rénover cet hôtel puisque je suppose que le déplacement des hauts responsables du siège avait pour butte discuter de la rénovation mais viré ses client!!!!bizarre comme attitude ceci étant ce fût une bonne chose, à part l'amabilité de la réceptionniste rien de bien dans cet hôtel ha si j'ai tout de même été relogé mais, quoi de plus normal !!!! je regrette de ne pas avoir fait de photos cela aurait valu son pesant de cacahuètes !!!!

2/10 Terrible

Oleksandr

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is awful, Room is so dirty and in room is penetrating smoken smell.