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Best Western Hotel Austria & Spa

Photo gallery for Best Western Hotel Austria & Spa

Exterior
Restaurant
Superior Room, Multiple Beds, Non Smoking | Bathroom
Standard Room, 1 King Bed, Non Smoking (Twin bed on request)
Sauna, hot tub

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Air conditioning
  • 24/7 front desk
  • Pet-friendly
  • Breakfast available
  • Business services

Explore the area

Map
20 Bis Place Massenet, Saint-Etienne, 42000
  • Stade Geoffroy-Guichard
    ‪14 min walk‬
  • Cité du Design
    ‪2 min drive‬
  • Zenith Saint-Etienne Metropole
    ‪2 min drive‬
  • Saint-Etienne (EBU-Saint-Etienne - Loire Intl.)
    ‪10 min drive‬

Room options

View all photos for Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Twin bed on request)

Standard Room, 1 King Bed, Non Smoking (Twin bed on request)

Standard Room, 1 King Bed, Non Smoking (Twin bed on request)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

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About the area

Saint-Etienne

With a stay at Best Western Hotel Austria & Spa in Saint-Etienne, you'll be within a 5-minute drive of Musée d'Art Moderne de Saint-Etienne and Stade Geoffroy-Guichard. .This spa hotel is 1.2 mi (2 km) from Musée des Verts and 1.3 mi (2.1 km) from University Hospital of Saint-Etienne.

What's nearby

  • Stade Geoffroy-Guichard - 14 min walk - 1.2 km
  • Cité du Design - 2 min drive - 2.1 km
  • Zenith Saint-Etienne Metropole - 2 min drive - 2.0 km
  • Saint-Étienne Exhibition Park - 3 min drive - 2.7 km
  • Jean Monnet University - 8 min drive - 8.5 km

Getting around

  • Saint-Etienne-La Terrasse Station - 3 min walk
  • Saint-Etienne (EBU-Saint-Etienne - Loire Intl.) - 9 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Pizza Cosy - ‬2 min walk
  • ‪Aux Terrasses de Bacchus - ‬3 min walk
  • ‪Les Négociants - ‬15 min walk
  • ‪La Pizza Riv' - ‬4 min walk

About this property

Best Western Hotel Austria & Spa

Hotel in Saint-Etienne with a full-service spa and a 24-hour front desk
Air-conditioned accommodations at Best Western Hotel Austria & Spa offer safes and complimentary bottled water. 40-inch LED televisions come with cable channels.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the air-conditioned rooms featuring LED televisions. Cable television is provided for your entertainment. Conveniences include phones, as well as safes and coffee/tea makers.
Take time to pamper yourself with a visit to the full-service spa.
Grab a bite from the snack bar/deli serving guests of Best Western Hotel Austria & Spa. English breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff.
English breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.

Languages

Arabic, English, French, Italian

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transport

  • Offsite parking available (EUR 20 per day)

Food and drink

  • Daily English breakfast available 6:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 7.50 for children
  • Snack bar/deli

Things to do

  • Full-service spa

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Multilingual staff

Business services

  • Business centre

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bathroom

  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM

Pets

Pets allowed

Children and extra beds

Children are welcome

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately EUR 15 for adults and EUR 7.50 for children
  • Nearby parking fee: EUR 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Best Western Hotel Austria
Best Austria & Saint Etienne
Best Western Hotel Austria Spa
Best Western Hotel Austria & Spa Hotel
Best Western Hotel Austria & Spa Saint-Etienne
Best Western Hotel Austria & Spa Hotel Saint-Etienne

Best Western Hotel Austria & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 17 out of 41 reviews
Rating 8 - Good. 11 out of 41 reviews
Rating 6 - Okay. 7 out of 41 reviews
Rating 4 - Poor. 5 out of 41 reviews
Rating 2 - Terrible. 1 out of 41 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, staff & service
Great hotel for walking distance to the St Etienne football stadium. Basic but with excellent staff. Worth noting sauna/spa has an extra fee
Stayed 2 nights in Jan 2024

4/10 Poor

Franck Alder

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Giulia

Stayed 1 night in Mar 2025

10/10 Excellent

Ilima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bonne accueil et tout et parfait
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Très accueillant, propre et accessible. Un parking juste au pied de l’hôtel. Le restaurant est à faire, ne cherchez pas ailleurs. La cuisine est excellente.
Stayed 1 night in Feb 2025

10/10 Excellent

Olivier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

ATTENTION ARNAQUE!!

ATTENTION ARNAQUE!! Personnel très bien, une très très bonne table (super restaurant). Gros point noir: sur la réservation HOTEL.COM un spa et mis en avant comme faisant partie de l'hotel, mais en arrivant sur place on nous annonce qu'il n'est pas compris, il faut le payer a part... autrement dis communication MENSONGEREvia le site hotel.com... ca ca ne passe pas!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Hadj

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 1 night in Jan 2025

8/10 Good

Pascal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Omar

Stayed 1 night in Dec 2024

10/10 Excellent

Olivier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très gentil
Stayed 1 night in Nov 2024

8/10 Good

Koen

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Nov 2024

6/10 Okay

Renate

Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Stephane

Liked: Staff & service, amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Corinne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Nicolas

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Rodolphe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très confortable et propre, le restaurant pour le soir au top, tres bon. Bemol: parking sur voirie payant, spa payant,
Stayed 1 night in Apr 2024

8/10 Good

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RAS
Stayed 1 night in Jun 2024

4/10 Poor

stephan

Stayed 1 night in Apr 2024

8/10 Good

Yannick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel bien situé 50m du tram/bus « Terrasses » Bon petit déjeuner. J’ai testé le restaurant, bon aussi. TV (1 nuit sur 2 > mauvaise réception) : C+ et C+ Cinéma
Stayed 2 nights in Apr 2024

10/10 Excellent

Ludovic

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rien à dire ++++

Ras
Stayed 1 night in Apr 2024

8/10 Good

Rovette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel à proximité des bus et tram. Plusieurs choix de restaurant aux pieds de l’hôtel et à 5min à pied. Personnel attentionné au petit soin. Par contre très compliqué de trouvé une place de stationnement le soir
Stayed 2 nights in Mar 2024

10/10 Excellent

François

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel accueil de la part de l’équipe et notamment Naji. Bravo et merci à eux
Stayed 2 nights in Feb 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Très bon Acceuil, le petit déjeuner est sympa. Les chambres sont simples mais fonctionnelles. Le coin spa aussi est top. Par contre l'insonorisation des chambres laisse à désirer, surtout quand le couple à côté célèbre la Saint Valentin.
Stayed 1 night in Feb 2024

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merci pour tout.
Stayed 2 nights in Jan 2024