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Hotel Universel Montreal

4.0 star property

Photo gallery for Hotel Universel Montreal

Indoor pool, seasonal outdoor pool, pool loungers
Property video
Point of interest
Breakfast and dinner served, Italian cuisine
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

View map
5000, Rue Sherbrooke Est, Montreal, QC, H1V 1A1
  • Place, Saputo Stadium
    ‪5 min walk‬
  • Place, Olympic Stadium
    ‪11 min walk‬
  • Place, Montreal Biodome
    ‪13 min walk‬
  • Airport, Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪34 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

8.0 out of 10
Very good
(49 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Room, 2 Double Beds

Comfort Room, 2 Double Beds

Comfort Room, 2 Double Beds

8.4 out of 10
Very good
(144 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

9.0 out of 10
Wonderful
(148 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(48 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

8.6 out of 10
Excellent
(73 reviews)
  • Sleeps 4
  • 2 Double Beds

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About the area

Montreal

Located in Montreal (Mercier-Hochelaga-Maisonneuve), Hotel Universel Montreal is a 4-minute walk from Saputo Stadium and 8 minutes by foot from Montreal Botanical Garden. .This spa hotel is 0.9 mi (1.4 km) from Olympic Stadium and 0.9 mi (1.4 km) from Montreal Biodome.

What's nearby

  • Olympic Park - 3 min walk - 0.3 km
  • Saputo Stadium - 5 min walk - 0.5 km
  • Montreal Botanical Garden - 8 min walk - 0.7 km
  • Olympic Stadium - 11 min walk - 1.0 km
  • Montreal Biodome - 13 min walk - 1.1 km

Getting around

  • Assomption Station - 10 min walk
  • Montreal Park Station - 11 min drive
  • Montreal–Trudeau Intl. Airport (YUL) - 37 min drive

Restaurants

  • ‪Tim Hortons - ‬15 min walk
  • ‪Avant-Garde Artisans Brasseurs - ‬19 min walk
  • ‪Enoteca Monza Pizzeria Moderna - ‬10 min walk
  • ‪Espace Végo - ‬11 min walk
  • ‪Casa Grecque - ‬13 min walk

About this property

Hotel Universel Montreal

Hotel with a full-service spa, 8-minute walk to Montreal Botanical Garden
Hotel Universel Montreal offers 230 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 17 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Make yourself at home in one of the 230 guestrooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Italian cuisine at Resto Bar Le Toit Rouge, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). English breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Montreal? This hotel has 15005 square feet (1394 square meters) of space consisting of a conference center and 10 meeting rooms. Free self parking is available onsite.
English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Resto Bar Le Toit Rouge - This restaurant specializes in Italian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: CAD 7 to 20 for adults and CAD 7 to 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Resto Bar Le Toit Rouge

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (15,005 square foot of space)

Outdoors

  • Pool loungers

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from October 28 2025 to February 28 2026 (completion date subject to change). The following areas are affected:
  • Parking area

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40 per accommodation, per night, plus a deposit of CAD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 66 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately CAD 7 to 20 for adults, and CAD 7 to 20 for children
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 40 per accommodation, per night
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 15 per day
  • Rollaway bed fee: CAD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 554466, 2026-11-30

We should mention

The seasonal pool will be open from July to August
Pool access available from 7:00 AM to 11:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Universel
Hotel Universel Montreal
Hotel Universel Montreal Hotel
Universel Montreal
Auberge Universel Hotel
Hotel Universel Montreal Montreal
Hotel Universel Montreal Hotel Montreal

Reviews

Hotel Universel Montreal Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 1552 out of 2986 reviews
Rating 8 - Good. 947 out of 2986 reviews
Rating 6 - Okay. 324 out of 2986 reviews
Rating 4 - Poor. 102 out of 2986 reviews
Rating 2 - Terrible. 61 out of 2986 reviews

Reviews

10/10 Excellent

Alain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Kamu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and we will be back
Stayed 1 night in Sep 2025

10/10 Excellent

wansly

Stayed 2 nights in Aug 2025

10/10 Excellent

wansly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the reception area including the staff. The room was fine. The gym was way to small.
Stayed 5 nights in Aug 2025

6/10 Okay

Jacqueline

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Anna Elisabeth

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Cinzia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was just fine!
Stayed 1 night in Sep 2025

10/10 Excellent

Marilyn Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to many attractions Great pool. Gym is a bit dated. The sauna is not very hot. Rooms are spacious and have a mini fridge which is grest id yoy make a stop at the jean Talon market ehich is a 3o drive. From tge hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Melisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Sep 2025

8/10 Good

Scot, Burlington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I suggest for an improvement is to have the bar open past 10 pm on a Saturday evening. We came from the soccer game and almost weren’t able to grab a late dinner at the hotel. Other than that, great spot! Will definitely stay here again!
Stayed 1 night in Sep 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Friendly staff.
Stayed 1 night in Sep 2025

8/10 Good

Stéphanie

Stayed 1 night in Sep 2025

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, a little older but well kept, friendly staff the only issue is the parking. If there is an event around the area they rent the parking lot out.
Stayed 4 nights in Aug 2025

10/10 Excellent

Amanda

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent. Pool was perfectly warm.
Stayed 2 nights in Sep 2025

6/10 Okay

Gresham

Travelled with family
Liked: Staff & service, amenities
The staff were helpful and courteous. The rooms were clean. The building, grounds and rooms are a little dated and worn. Certainly had a pleasant stay. The hotel is far from downtown. Close walking distance to the botanic garden which is nice.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sophie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a surprise for me. Based on other reviews I was skeptical of staying here however it went beyond my expectations. I had no troubles checking in, the lobby was clean and spacious. There was also a jug of water in the lobby to quench your thirst. There are two elevators on the property. The room was spacious enough for my stay, and the washroom was clean. I was offered underground parking as my vehicle is considered high theft. I would stay here again as it was not too far from the city, very close to the botanical gardens and Parc Olympic.
Stayed 1 night in Sep 2025

10/10 Excellent

Roselyne

Stayed 1 night in Sep 2025

10/10 Excellent

Jose Fabrizio

Liked: Cleanliness, staff & service
I really like the area and the people working there
Stayed 1 night in Sep 2025

10/10 Excellent

Mariia

Travelled with family
Liked: Amenities
Everything is nice
Stayed 1 night in Sep 2025

10/10 Excellent

Stefaniya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service. Nice personnel WOW
Stayed 1 night in Sep 2025

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Peter, Etobicoke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly.
Stayed 2 nights in Sep 2025

8/10 Good

Ching Yee

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is nice just only one elevator so walk up stairs is faster. Parking is very easy and lots of space
Stayed 2 nights in Aug 2025