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Hotel Universel Montreal

4.0 star property

Photo gallery for Hotel Universel Montreal

Indoor pool, seasonal outdoor pool, pool loungers
Property video
Point of interest
Breakfast and dinner served, Italian cuisine
Comfort Room, 2 Double Beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
5000, Rue Sherbrooke Est, Montreal, QC, H1V 1A1
  • Place, Saputo Stadium
    â€Ș5 min walk‬
  • Place, Olympic Stadium
    â€Ș11 min walk‬
  • Place, Montreal Biodome
    â€Ș13 min walk‬
  • Airport, Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    â€Ș35 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

8.0 out of 10
Very good
(49 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Room, 2 Double Beds

Comfort Room, 2 Double Beds

Comfort Room, 2 Double Beds

8.4 out of 10
Very good
(154 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(164 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(49 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

8.6 out of 10
Excellent
(82 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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4.1 out of 5, Very good, 1,175 reviews
The price is NZ$173
includes taxes & fees
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About the area

Montreal

Located in Montreal (Mercier-Hochelaga-Maisonneuve), Hotel Universel Montreal is a 4-minute walk from Saputo Stadium and 8 minutes by foot from Montreal Botanical Garden. .This spa hotel is 0.9 mi (1.4 km) from Olympic Stadium and 0.9 mi (1.4 km) from Montreal Biodome.

What's nearby

  • Olympic Park - 3 min walk - 0.3 km
  • Saputo Stadium - 5 min walk - 0.5 km
  • Montreal Botanical Garden - 8 min walk - 0.7 km
  • Olympic Stadium - 11 min walk - 1.0 km
  • Montreal Biodome - 13 min walk - 1.1 km

Getting around

  • Assomption Station - 10 min walk
  • Montreal Park Station - 11 min drive
  • Montreal–Trudeau Intl. Airport (YUL) - 37 min drive

Restaurants

  • â€ȘLes Moulins La Fayette - ‬7 min walk
  • â€ȘRestaurant la Belle Province - ‬2 min drive
  • â€ȘTim Hortons - ‬15 min walk
  • â€ȘEnoteca Monza Pizzeria Moderna - ‬10 min walk
  • â€ȘAvant-Garde Artisans Brasseurs - ‬19 min walk

About this property

Hotel Universel Montreal

Hotel Universel Montreal offers 230 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 17 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Make yourself at home in one of the 230 guestrooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Italian cuisine at Resto Bar Le Toit Rouge, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). English breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Montreal? This hotel has 15005 square feet (1394 square meters) of space consisting of a conference center and 10 meeting rooms. Free self parking is available onsite.
English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Resto Bar Le Toit Rouge - This restaurant specializes in Italian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: CAD 7 to 20 for adults and CAD 7 to 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Resto Bar Le Toit Rouge

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (15,005 square foot of space)

Outdoors

  • Pool loungers

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40 per accommodation, per night, plus a deposit of CAD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 66 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately CAD 7 to 20 for adults, and CAD 7 to 20 for children
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 40 per accommodation, per night
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 15 per day
  • Rollaway bed fee: CAD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 554466, 2026-11-30

We should mention

The seasonal pool will be open from July to August
Pool access available from 7:00 AM to 11:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Universel
Hotel Universel Montreal
Hotel Universel Montreal Hotel
Universel Montreal
Auberge Universel Hotel
Hotel Universel Montreal Montreal
Hotel Universel Montreal Hotel Montreal

Hotel Universel Montreal Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1594 out of 3068 reviews
Rating 8 - Good. 968 out of 3068 reviews
Rating 6 - Okay. 338 out of 3068 reviews
Rating 4 - Poor. 101 out of 3068 reviews
Rating 2 - Terrible. 67 out of 3068 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Anthony

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Room smelled like heavy cleaner, lots of loud noise early early in the morning.
Stayed 2 nights in Feb 2026

8/10 Good

Jean-Christophe

Stayed 1 night in Jan 2026

8/10 Good

MĂ©lissa

Business traveller
Liked: Cleanliness, staff & service, amenities
V
Stayed 2 nights in Dec 2025

10/10 Excellent

Steven

Stayed 1 night in Nov 2025

10/10 Excellent

Roxann

Stayed 1 night in Jan 2026

8/10 Good

Jocelyn

Stayed 1 night in Feb 2026

8/10 Good

Flavia

Stayed 2 nights in Jan 2026

10/10 Excellent

Sebastien

Stayed 1 night in Jan 2026

8/10 Good

Steve

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and the staff was very friendly!
Stayed 3 nights in Nov 2025

6/10 Okay

Philippe

Stayed 1 night in Jan 2026

10/10 Excellent

Annik

Stayed 1 night in Jan 2026

10/10 Excellent

Ainley

Travelled with family
Liked: Cleanliness, property conditions & facilities
The staff were very friendy and responsive to all requests. There was a hockey tournament and the hotel was well managed. The hockey parents seemed to enjoy themselves responsibly and the hotel was very quiet by 8:30pm each night so that the rest of the guests could sleep early if necessary.
Stayed 2 nights in Jan 2026

6/10 Okay

Helen

Liked: Cleanliness, staff & service
Disliked: Amenities
Deux appareils cardo du fitness center , outre les deux tapis roulant en decripitude, Cet espace doit ĂȘtre mis Ă  jour rapidement Pour les gens d’affaires qui ont besoin de work out avant les journĂ©e de travail La qualitĂ© des Ă©quipements est important Merci
Stayed 2 nights in Jan 2026

10/10 Excellent

Elizabeth

Stayed 1 night in Jan 2026

10/10 Excellent

katy

Stayed 2 nights in Jan 2026

10/10 Excellent

Carolina

Stayed 2 nights in Nov 2025

10/10 Excellent

Joshua

Stayed 1 night in Jan 2026

6/10 Okay

Sandy

Travelled with family
Liked: Staff & service, amenities
Chambre humide, pas de ventilation , ça sentait le renfermé, resto excellent, piscine chaude et tranquille
Stayed 2 nights in Jan 2026

8/10 Good

Oliver

Stayed 1 night in Jan 2026

2/10 Terrible

celine

Travelled with family
Liked: Cleanliness
Disliked: Amenities
they gave us 2 cards for the room , one did not work. get in the room and could not find any info for room service. the phone in the room did not work. went to the restaurant (only one open other had closed) to get food and brought it back to the room. food was not great and expensive. kids were playing hockey in the corridors could barely hear the TV had to call 2 times reception to tell them. Parents were partying in the corridors drinking till late. there were teams for a hockey tournament at the hotel. the advertised premiere tv channels were verry few and could not connect to internet. went for breakfast Sunday morning expensive, verry little on the plate and not good. will not go back there again.
Stayed 1 night in Jan 2026

8/10 Good

Brad

Stayed 3 nights in Jan 2026

10/10 Excellent

Daniel

Stayed 2 nights in Jan 2026

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities
I stayed just one night while on a work trip. The room was spotless and well kept. I used the internet and it worked very well. I watched a bit of English TV, there were many channels of both French and English. Only problem I had was not enough plugs near the bed for phone chargers and CPAP devices and alarm clocks. There was a desk for working on that had space for charging devices, just not next to the bed. Also I had to leave before 7 for work but the restaurant only opened at 7am. So I had to grab a bite elsewhere.
Stayed 1 night in Jan 2026

4/10 Poor

Virginia, Thousand Oaks

Disliked: Property conditions & facilities
Stayed 4 nights in Jan 2026

10/10 Excellent

Elizabeth

Stayed 1 night in Jan 2026