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Casa Serafin Hotel

3.0 star property

Photo gallery for Casa Serafin Hotel

Terrace/patio
Reception
Terrace/patio
Comfort Quadruple Room, Balcony, City View
Comfort Quadruple Room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Laundry
  • Breakfast available
  • Housekeeping
  • Free WiFi

Explore the area

View map
CARRERA 6, NUMERO 3 39, Salento, Quindío, 631020
  • Place, Calle Real
    ‪1 min walk‬
  • Place, Main Square
    ‪2 min walk‬
  • Place, Cocora Valley
    ‪18 min walk‬
  • Airport, Armenia (AXM-El Eden)
    ‪52 min drive‬

Room options

View all photos for Comfort Quadruple Room, Balcony, City View

Comfort Quadruple Room, Balcony, City View

Comfort Quadruple Room, Balcony, City View

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Large Twin Bed and 1 Double Bed

View all photos for Comfort Quadruple Room

Comfort Quadruple Room

Comfort Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Quadruple Room

Free WiFi

Standard Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Quadruple Room

Free WiFi

Standard Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Shared Dormitory

Family Shared Dormitory

Family Shared Dormitory

  • Sleeps 6
  • 2 Twin Beds and 2 Double Beds

View all photos for Family Room

Family Room

Family Room

  • Sleeps 6
  • 3 Double Beds

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About the area

Salento

With a stay at Casa Serafin Hotel, you'll be centrally located in Salento, within a 5-minute drive of Cocora Valley and Calle Real. .This hotel is 0.3 mi (0.4 km) from Mirador Alto de la Cruz and 0.5 mi (0.8 km) from Main Square.

What's nearby

  • Calle Real - 1 min walk - 0.0 km
  • Main Square - 2 min walk - 0.2 km
  • Cocora Valley - 18 min walk - 1.4 km
  • Bosques de Cocora - 17 min drive - 13.7 km
  • Metropolitan Cultural Convention Centre of Quindío - 26 min drive - 20.1 km

Getting around

  • Pereira (PEI-Matecaña Intl.) - 85 min drive

Restaurants

  • ‪Bar Danubio - ‬1 min walk
  • ‪Parrilla y Vino Juan Esteban - ‬2 min walk
  • ‪El Tejadito de Salento - ‬1 min walk
  • ‪Serendipia - ‬1 min walk
  • ‪Donde Laurita - ‬2 min walk

About this property

Casa Serafin Hotel

Hotel in Salento, near Cocora Valley
Casa Serafin Hotel offers 8 accommodations. This Salento hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Make yourself at home in one of the 8 guestrooms. Complimentary wireless internet access is available to keep you connected.
Local cuisine breakfasts are served on weekdays from 7:30 AM to 10:00 AM for a fee.
Featured amenities include luggage storage and laundry facilities.
Local cuisine breakfasts are available for a surcharge between 7:30 AM and 10:00 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Weekday local cuisine breakfast available 7:30 AM to 10:00 AM for a fee: COP 17,000 for adults and COP 17,000 for children

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Private bathroom

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of COP 30000 per pet, per stay
Welcoming dogs only

Children and extra beds

Children are welcome

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately COP 17000 for adults and COP 17000 for children
  • Pet fee: COP 30000 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 131985

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Casa Serafin Hotel Hotel
Casa Serafin Hotel Salento
Casa Serafin Hotel Hotel Salento

Casa Serafin Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 13 out of 19 reviews
Rating 8 - Good. 4 out of 19 reviews
Rating 6 - Okay. 1 out of 19 reviews
Rating 4 - Poor. 0 out of 19 reviews
Rating 2 - Terrible. 1 out of 19 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

sanjeeban

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked and prepaid for the property via Expedia 2 months back but upon arrival they didn’t accepted the booking at night. This was insane as I had to wiggle around to find a place to stay at night. Next day after lot of back and forth they gave me a small room to stay. Very bad experience
Stayed 2 nights in Aug 2025

6/10 Okay

Nia

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
Perfect location! It was easy to come and go which was perfect when we wanted to drop off shopping bags. You must bring wash cloths with you as they only provide towels. If you're planning on getting rest, this isn't the place for you as it is extremely loud all hours of the night. Although the room didn't get too hot, there is no fans or air control in the room. You have to ask to use an iron and it is shared with everyone staying at the hotel. If you need more toilet paper or fresh towels, you must ask for them. My son was really disappointed that he was unable to sleep on the top bunks because of there being many dead bugs up there. The shower floor was pretty gross and the room floor needed a good mopping. House keeping did come by but unfortunately the shower floor remained the same so I'd advise packing shower shoes. The "front desk" is almost non existent. Once you find someone who works there, be sure to get their number for WhatsApp in case you need anything. Breakfast was good. The staff were so kind and resourceful. They were very helpful. The rooms do look like the photos.
Stayed 2 nights in Jul 2025

10/10 Excellent

Priscilla

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful newly remodeled with wonderful details. Staff is very nice and accommodating. It is located right on the main street in Salento: Calle Real. You have shopping and restaurants for several blocks.
Front of hotel on Calle Real
View of Calle Real from balcony of our room
Stayed 2 nights in Jul 2025

8/10 Good

Kristen

Stayed 2 nights in Jul 2025

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Little to no sleep

Sometimes, it’s the little things that count. Like offering shampoo, and a second cup of coffee without being charged. This was sold as a full breakfast. Also, word of advice, do not book the rooms with the balcony unless noise does not bother you. The local people literally party ALL NIGHT LONG, and they are loud.
Stayed 2 nights in Jul 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well located. The customer service was great. Try not to stay in the room nearby the street am because it’s hard to sleep at night with the noise from outside.
Stayed 2 nights in May 2025

10/10 Excellent

Carolina

Liked: Cleanliness, property conditions & facilities
Muy buena ubicación e instalaciones. Las habitaciones son amplias y cómodas. Check in y check out fácil y excelente atención y servicio.
Stayed 1 night in Jun 2025

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy lindo Hotel, limpio y personal muy amable. Es en la calle principal entonces hay ruido. Muy recomendado.
Stayed 3 nights in Mar 2025

10/10 Excellent

Johani

Stayed 2 nights in Feb 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Laura

Travelled with family and small children
Liked: Cleanliness
Location was amazin!! Everything was super clean!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy bonito y limpio
Stayed 2 nights in Jun 2025

10/10 Excellent

LUIS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ESPECTACULAR SITIO

Fue un experiencia inolvidable, la atención super amable, el hotel super cuidado parece nuevo, pareciera que lo estábamos estrenando Las habitaciónes, ropa de cama y baños, toallas, todo extremadamente limpio Volvería y lo recomendaría 100% Para mí es el mejor hotel de Salento Super ubicado en la calle principal
Stayed 1 night in May 2025