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SureStay Plus Hotel By Best Western Salmon Arm

2.5 star property

Photo gallery for SureStay Plus Hotel By Best Western Salmon Arm

Exterior
Indoor pool, open 9:00 AM to 9:00 PM, pool loungers
Free daily full breakfast
Lobby
Desk, blackout curtains, iron/ironing board, free cots/infant beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Air conditioning

Explore the area

View map
61 10th St Sw, Salmon Arm, BC, V1E1E4
  • Place, Salmon Arm Water Slides
    ‪3 min walk‬
  • Place, Peter Jannink Nature Park
    ‪12 min walk‬
  • Place, Salmon Arm Wharf
    ‪2 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(28 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

7.6 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(38 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(21 reviews)
  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, High Speed Internet Access, Coffee Maker, Iron and Ironing Board, Hairdryer

  • Sleeps 2

1 Queen Bed, Non-Smoking, Handicap Room, High Speed Internet Access, Coffee Maker, Hairdryer, Iron and Ironing Board

  • Sleeps 2

1 Queen Bed, Non-Smoking, High Speed Internet Access, Coffee Maker, Iron and Ironing Board, Hairdryer

  • Sleeps 2

2 Queen Beds, Non-Smoking, High Speed Internet Access, Coffee Maker, Iron and Ironing Board, Hairdryer

  • Sleeps 4

King Room-Non-Smoking

  • Sleeps 2

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About the area

Salmon Arm

With a stay at SureStay Plus Hotel By Best Western Salmon Arm in Salmon Arm, you'll be within a 5-minute drive of Shuswap Lake and Salmon Arm Water Slides. .This beach hotel is 0.5 mi (0.9 km) from Centenoka Park Mall and 0.6 mi (0.9 km) from Peter Jannink Nature Park.

What's nearby

  • Salmon Arm Water Slides - 3 min walk - 0.3 km
  • Centenoka Park Mall - 10 min walk - 0.9 km
  • Peter Jannink Nature Park - 12 min walk - 1.0 km
  • Salmon Arm Wharf - 2 min drive - 2.0 km
  • Silver Star Mountain Resort - 60 min drive - 79.8 km

Getting around

  • Kelowna Intl. Airport (YLW) - 81 min drive

Restaurants

  • ‪Tim Hortons - ‬19 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Jane's Place - ‬10 min walk
  • ‪Crown N' Anchor Public House And Grill - ‬2 min walk
  • ‪Barley Station Brewpub - ‬15 min walk

About this property

SureStay Plus Hotel By Best Western Salmon Arm

Beach location and indoor pool
SureStay Plus Hotel By Best Western Salmon Arm offers 75 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Salmon Arm hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 75 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy recreation amenities such as an indoor pool or take in the view from a garden.
A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 3 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.00 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: CAD 20.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Best Western Salmon Arm
Best Western Salmon Arm Inn
Salmon Arm Best Western
Salmon Arm Inn
Surestay Plus By Salmon Arm
Best Western Salmon Arm Inn
SureStay Plus Hotel By Best Western Salmon Arm Hotel
SureStay Plus Hotel By Best Western Salmon Arm Salmon Arm
SureStay Plus Hotel By Best Western Salmon Arm Hotel Salmon Arm

SureStay Plus Hotel By Best Western Salmon Arm Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 369 out of 1001 reviews
Rating 8 - Good. 404 out of 1001 reviews
Rating 6 - Okay. 134 out of 1001 reviews
Rating 4 - Poor. 50 out of 1001 reviews
Rating 2 - Terrible. 44 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Bob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 2 nights in Sep 2025

4/10 Poor

Maureen

Disliked: Cleanliness, property conditions & facilities

Dirty.

We booked this place because it was part of the Best Western chain. We did not expect to go into very dated rooms. The pictures we saw on hotels.com did not do justice to the room. The room smelled like stale smoke. Even though they probably haven't been smoked in in years. The carpets need to be changed out. The bed was made neat and there wasn't any dirt in it which was good. We checked for bed bugs, nothing there. Complimentary breakfast was basically the same thing everyday.. there was no variety like some other places do but that's not a big deal. But the thing that really got me were the dishes. We pointed it out to the poor lady working and she said that it was the dishwasher filter needed to be cleaned. But even after us pointing this out, we returned the next day and the day after and still found the dishes to be dirty even after coming out of the dishwasher. And it was like management didn't want to do anything about that. I don't blame the server. I don't blame the workers but I really don't want to eat off of plates that has sprayed dirt all over it. And it wasn't just one dish on top. We would pick up piles and it would be reoccurring throughout the stack. The pool didn't look like it had been cleaned properly either. We only did one swim. I couldn't go back. The lounge chairs in the pool area sunk so far down they weren't comfortable at all. I tried to find alternative accommodations within the first night but as this was a weekend we were unable to.
Stayed 3 nights in Sep 2025

8/10 Good

Don

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Robert, Pitt Meadows

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Alex

Stayed 1 night in Aug 2025

6/10 Okay

pam

Stayed 1 night in Sep 2025

6/10 Okay

Gillian

Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff, accommodating, great rooms and would retuen to this hotel again.
Stayed 1 night in Aug 2025

10/10 Excellent

Roel

Stayed 2 nights in Aug 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No surprises, everything works, pool was nice, could stay open later though......
Stayed 1 night in Aug 2025

2/10 Terrible

Vicky

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst experience ever, the washroom was clogged, bed sheets had stains on it and were not washed properly, beds had hairs on it. Wouldn’t recommend at all
Stayed 1 night in Aug 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the large size of the room and the cleanliness of the entire room.
Stayed 1 night in Aug 2025

4/10 Poor

Jocelyn

Stayed 1 night in Aug 2025

10/10 Excellent

Kathy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Nice outdoor seating for happy hour. Walked to dinner close by. Clean and comfortable
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing, clean, comfortable. However, one of the coffee milk cups was moldy, not sure if it was expired or what could happened.
Stayed 1 night in Aug 2025

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When you book a pet friendly room through expedia make sure you call the hotel once it’s booked because apparently the hotel doesn’t get told you booked a pet friendly room. Thanks to Jerry, the amazing night clerk, we were able to get a pet friendly room but it was the last one. So thank you Jerry but word to the wise, call the hotel to confirm your booking criteria.
Stayed 1 night in Aug 2025

8/10 Good

Richard

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities
Motel style place,.....seedy looking....as my daughter said "looks like a drug cartel type sleezy motel in every movie"....classic
Stayed 1 night in Aug 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend a stay at this facility
Stayed 1 night in Aug 2025

6/10 Okay

Gera Scott

Business traveller
Liked: Cleanliness
I did not have cleaning service daily. No decaf coffee in the office so I had to buy my own. I really liked the daily breakfast. The food was good, staff friendly.
Stayed 5 nights in Aug 2025

6/10 Okay

HEMANTH

Travelled with family
Liked: Staff & service
Gives the feel of a typical Motel, good stay but overly priced for the size of the room which is quite congested for a family
Stayed 1 night in Jul 2025

8/10 Good

Suszane

Stayed 1 night in Aug 2025

2/10 Terrible

Rick

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had nothing but issues with the hotel I will not ever stay there again the last day the tv broke and they couldn’t fix it hot tub jets were broken paid more to stay there for that so disappointed with them
Stayed 2 nights in Aug 2025

6/10 Okay

Qiao Mei

Travelled with family and small children
Liked: Cleanliness
Too expensive - given the condition of the property
Stayed 1 night in Aug 2025

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable and nice place to stay, friendly staff.
Stayed 1 night in Aug 2025