6/10 Okay
Richard
7 Nov 2025
Super 8 Salmon Arm, BC is Dishonest
I'm very disappointed with my recent experience at the Salmon Arm Super 8. We booked 4 nights, and left after the 2nd night.
I'm a 71 yo retired businessman. I know good business, fair business, bad business, and dishonest business. This hotel practices dishonest business.
The hotel management lied to me about the refund in person, and on the phone !
They denied that they owed me a refund to Expedia ( who I booked Thru ) based on their cancelation policy. Another lie !
I contacted Wyndham Hotels ( the franchisee ) finding out that their cancelation policy is one day. Only then did the hotel agree in writing that they owed me a one day refund.
I emailed the Super 8 asking for this refund, and left a phone message requesting a call back. But this owner / management team has chosen to ignore me.
I asked Wyndham Hotels to get involved and they said I need to contact the hotel. Already did that with no satisfaction.
So Wyndham and Super 8 have lost a good customer. There is only so much dishonesty you can take.
Richard Lepinsky
#customerservice #hotelrefund #accountability #dishonestbusiness #Super8SalmonArm
Richard
Stayed 4 nights in Sep 2025





















