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Cocoon Salzburg

4.0 star property

Photo gallery for Cocoon Salzburg

Land view from property
Mountain Cocoon
Front of property
Restaurant
Lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • 24/7 front desk

Explore the area

View map
Rainerstraße 29, Salzburg, Salzburg, 5020
  • Place, Salzburg Congress Convention Center
    ‪8 min walk‬
  • Place, Mirabell Gardens
    ‪9 min walk‬
  • Place, Mirabell Palace
    ‪11 min walk‬
  • Airport, Salzburg (SZG-W.A. Mozart)
    ‪8 min drive‬

Room options

View all photos for Urban Cocoon

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Urban Cocoon

9.2 out of 10
Wonderful
(87 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Urban Cocoon Single Room

Urban Cocoon Single Room

Urban Cocoon Single Room

9.4 out of 10
Exceptional
(33 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Urban Cocoon TWIN

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Urban Cocoon TWIN

8.4 out of 10
Very good
(21 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Relax Cocoon TWIN

Relax Cocoon TWIN

Relax Cocoon TWIN

7.4 out of 10
Good
(8 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Mountain Cocoon

Mountain Cocoon

Mountain Cocoon

9.0 out of 10
Wonderful
(9 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Roomy Cocoon

Roomy Cocoon

Roomy Cocoon

7.8 out of 10
Good
(14 reviews)
  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Urban Cocoon TPL

Urban Cocoon TPL

Urban Cocoon TPL

8.4 out of 10
Very good
(17 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Quiet Cocoon TWIN - Barrier Free

Quiet Cocoon TWIN - Barrier Free

Quiet Cocoon TWIN - Barrier Free

8.8 out of 10
Excellent
(8 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Workation

Workation | Living area

Workation

10.0 out of 10
Exceptional
(2 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
H+ Hotel Salzburg
Elisabeth-Vorstadt
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
4.4 out of 5, Excellent, 1,001 reviews
The price is NZ$212
includes taxes & fees
19 Apr - 20 Apr
H+ Hotel Salzburg

About the area

Salzburg

With a stay at Cocoon Salzburg in Salzburg (Elisabeth-Vorstadt), you'll be within a 5-minute drive of Mirabell Palace and Salzburg Christmas Market. .This hotel is 0.4 mi (0.7 km) from Mirabell Gardens and 0.5 mi (0.8 km) from Salzburg Congress Convention Center.

What's nearby

  • Salzburg Congress Convention Center - 8 min walk - 0.7 km
  • Mirabell Gardens - 9 min walk - 0.8 km
  • Mirabell Palace - 11 min walk - 1.0 km
  • Mozarteum University of Salzburg - 12 min walk - 1.1 km
  • Salzburg Christmas Market - 20 min walk - 1.7 km

Getting around

  • Salzburg Central Station - 2 min walk
  • Freilassing-Hofham S-Bahn - 11 min drive
  • W.A. Mozart Airport (SZG) - 21 min drive

Restaurants

  • ‪Panorama Restaurant - ‬1 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Stiegl Corner - ‬4 min walk
  • ‪Johann Cafe & Restaurant - ‬2 min walk
  • ‪Braurestaurant IMLAUER - ‬5 min walk

About this property

Cocoon Salzburg

Cocoon Salzburg offers 119 air-conditioned accommodations with safes and hair dryers. These individually furnished accommodations have separate sitting areas and include desks. 43-inch flat-screen televisions come with cable channels. This Salzburg hotel provides complimentary wireless Internet access. Housekeeping is offered on request and hypo-allergenic bedding can be requested.
Make yourself at home in one of the 119 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided on request.
Enjoy the recreation opportunities such as karaoke or make use of other amenities including complimentary wireless internet access.
Satisfy your appetite at the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Onsite venue - bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 19.90 per person
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Karaoke

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • Streaming services

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.90 per person
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

Property is also known as

Cocoon Salzburg Hotel
Cocoon Salzburg Salzburg
Cocoon Salzburg Hotel Salzburg

Cocoon Salzburg Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 751 out of 1140 reviews
Rating 8 - Good. 274 out of 1140 reviews
Rating 6 - Okay. 82 out of 1140 reviews
Rating 4 - Poor. 17 out of 1140 reviews
Rating 2 - Terrible. 16 out of 1140 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Samara

Travelled with family
Liked: Cleanliness, amenities
Room was good, but lacking storage space. Bathroom ventilation could be improved as we saw mold in the shower. One additional thing to note is that this is an eco-friendly hotel, so housekeeping did not come by every day to clean room. Breakfast buffet had a really great spread with a lot of different options for my family. Our room keys were deactivated twice before our official check out time. Staff were able to resolve quickly, but did make it seem like it was my fault before checking in their system to see that they were the ones who input the times wrong.
Stayed 3 nights in Dec 2025

10/10 Excellent

Thaís

Stayed 2 nights in Dec 2025

10/10 Excellent

Maggie

Liked: Cleanliness, amenities
Staff were great. Room was cute and clean though my shower door had a bit coming off the door but it don’t cause too much of an issue. In a great location near the train station and tram/bus link straight into town if you don't wanna walk the 10 minutes. Would stay again if I’m ever in Salzburg.
Stayed 3 nights in Dec 2025

2/10 Terrible

Fred Chan

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
​I am honestly so frustrated with my stay here. I paid nearly 5-star prices but the hotel didn't even meet 4-star standards. The room was missing basic essentials like a kettle or utensils and I was told I’d have to pay extra if I wanted them. This is completely unacceptable for a hotel in this price range. ​The reception setup is a mess. The same person at the counter has to run to the kitchen, make coffee, and handle room requests all at once. Because the staff is also so slow, I had to wait a long time every time I needed to check in or ask for information. The service definitely needs to be improved. ​The most unbelievable part was that a 4-star hotel doesn't even have a place to store luggage. They just gave me a website and told me to go find my own storage elsewhere. I have never encountered this before and it was incredibly inconvenient. ​Housekeeping was another disaster. You are required to request cleaning a day in advance but even after I did that they failed to clean my room for two out of the three nights. Coming back exhausted to a dirty room with no fresh towels was the last straw. The overall cleanliness was also quite poor just like many other reviews mentioned. ​I really wanted to like this place, but I won’t be coming back. Save your money and stay somewhere that actually cares about its guests.
Stayed 3 nights in Dec 2025

2/10 Terrible

neve

Stayed 6 nights in Dec 2025

10/10 Excellent

Bonnie

Travelled with family
Liked: Amenities
Very comfortable room and great selection for breakfast. Perfect location!
Stayed 3 nights in Dec 2025

8/10 Good

Manivasagan

Stayed 3 nights in Dec 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities
Perfection
Stayed 2 nights in Dec 2025

10/10 Excellent

Raman

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and very clean. We absolutely loved our stay here and so convenient to the tram and train. We would definitely stay here again if we get a chance to come back!
Stayed 2 nights in Dec 2025

8/10 Good

B

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not have breakfast
Stayed 3 nights in Dec 2025

10/10 Excellent

Thun

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes.
Stayed 2 nights in Dec 2025

10/10 Excellent

Tudor

Liked: Cleanliness, amenities, property conditions & facilities
Really good value for money
Stayed 3 nights in Dec 2025

10/10 Excellent

Samantha Michelle

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was great - staff were friendly, helpful and knowledgeable. Hotel was spotless
Stayed 3 nights in Dec 2025

10/10 Excellent

MERCEDES

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very beautiful, and we had a great view. The room was a reasonable size and very comfortable, and the staff was very friendly. We loved hearing the birds singing, which made us forget the cold outside, and the amenities added a lovely decorative touch to the stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room quiet location a good size buffet breakfast and so convenient to the major transportation hub
Stayed 6 nights in Dec 2025

10/10 Excellent

Barbara

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice staff and amenities and location was good as well
Stayed 1 night in Dec 2025

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, property conditions & facilities
Room was comfortable and clean. Shower was very nice and bed was very comfortable.
Stayed 2 nights in Dec 2025

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Nice hotel conveniently located for the main station. Rooms are small but have everything you need. Breakfast is great and the best thing about the hotel. One thing I hated was they charge for leaving luggage. Only Eur4 but still ridiculous. I stay in a lot of hotels and this is the first time any have charged for this service.
Stayed 2 nights in Dec 2025

8/10 Good

Mala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great for a quick stop in Salzburg before catching the train. Staff friendly, clean hotel and comfy room. Quite busy in the morning and wasn’t able to get anywhere to sit for breakfast at 9am which isn’t particularly late. Also wasn’t able to store luggage in the hotel after checkout as they only have a small store room which filled up quickly so had to pay to store in the train station instead. Good location for Mirabell and wandering around the town
Stayed 1 night in Dec 2025

10/10 Excellent

Eleanor Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

6/10 Okay

Sarah

Liked: Cleanliness, property conditions & facilities
Hotel was very expensive for what you got. Rooms were not cleaned and you weren’t given fresh towels unless asked. Lighting in room was poor, could hear person in next room in shower & coughing. View was into other flats so had to keep curtains closed at all times. Had to pay extra to check in early, and pay to leave luggage if had they had space, which they didn’t. If no free bottles didn’t get any water. Builders started demolition work nearby at 8am so early morning wake up everyday. Stayed in far better hotels for a lot less. Only good thing was right next to train & bus station. Wouldn’t stay here again or recommend.
Stayed 4 nights in Dec 2025

10/10 Excellent

Keith

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic boutique hotel. Great service, friendly staff, beautiful decor. The rooms are wonderful, clean, great bathroom, comfortable bed.
Stayed 3 nights in Dec 2025

8/10 Good

Michelle Clair

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff. Clean room and comfy bed. Nice toiletries
Stayed 3 nights in Dec 2025

10/10 Excellent

Frankie

Stayed 1 night in Nov 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities
Terrific staff, hotel atmosphere, and location.
Stayed 1 night in Nov 2025