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The Westin San Antonio North

4.0 star property

Photo gallery for The Westin San Antonio North

Indoor pool, outdoor pool
Meeting facility
Exterior
Meeting facility
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
9821 Colonnade Blvd, San Antonio, TX, 78230
  • Place, The San Antonio Art Institute
    ‪7 min walk‬
  • Place, Huebner Oaks
    ‪1 min drive‬
  • Place, USAA Corporate Office Headquarters
    ‪2 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪10 min drive‬

Room options

View all photos for Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed | Living area

Executive Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(18 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(129 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.8 out of 10
Excellent
(97 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

San Antonio

Located in San Antonio (Vance Jackson), The Westin San Antonio North is within a 15-minute drive of The Shops of La Cantera and Six Flags Fiesta Texas. .This hotel is 8.9 mi (14.4 km) from San Antonio Zoo and Aquarium and 9.9 mi (15.9 km) from River Walk.

What's nearby

  • The San Antonio Art Institute - 7 min walk - 0.6 km
  • Huebner Oaks - 1 min drive - 2.3 km
  • Kindred Hospital San Antonio - 1 min drive - 2.3 km
  • Regal Huebner Oaks - 2 min drive - 3.0 km
  • USAA Corporate Office Headquarters - 2 min drive - 2.7 km

Getting around

  • San Antonio Station - 15 min drive
  • San Antonio International Airport (SAT) - 15 min drive

Restaurants

  • ‪Wurzbach Ice House - ‬8 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Mama Margies Mexican Restaurant - ‬9 min walk
  • ‪Taco Palenque - ‬15 min walk
  • ‪Dutch Bros Coffee - ‬9 min walk

About this property

The Westin San Antonio North

The Westin San Antonio North offers 326 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a fitness center.
Stay in one of 326 guestrooms featuring LCD televisions. Your bed comes with down comforters and premium bedding. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy a range of recreational amenities, including an outdoor pool, an indoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Stop by the hotel's restaurant, Bolo's, for lunch. Dining is also available at the coffee shop/cafe, and room service is provided. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in San Antonio? This hotel has facilities measuring 24979 square feet (2321 square meters), including conference space. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Bolo's - This restaurant serves breakfast and lunch.
Lobby Bar - Onsite lobby lounge. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 10.83 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 18.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Bolo's
  • Lobby Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 24,979 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • In a state park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bathtub
  • Ceiling hoist
  • Grab bar in bathtub (91 centimetre high)
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 19 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1984
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per stay
  • Destination fee: USD 0.75 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 18.95 per person
  • Self parking fee: USD 10.83 per night
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Hotel Omni San Antonio
Omni Hotel Colonnade
Omni Hotel Colonnade San Antonio
Omni Hotel San Antonio Colonnade
Omni San Antonio
Omni San Antonio Colonnade
Omni San Antonio Hotel
Omni San Antonio Hotel Colonnade
San Antonio Colonnade
San Antonio Omni Colonnade Hotel
Omni Colonnade
The Westin Antonio Antonio
San Antonio Colonnade Hotel
The Westin San Antonio North Hotel
Omni San Antonio Hotel at the Colonnade
The Westin San Antonio North San Antonio
The Westin San Antonio North Hotel San Antonio

The Westin San Antonio North Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 805 out of 1307 reviews
Rating 8 - Good. 210 out of 1307 reviews
Rating 6 - Okay. 141 out of 1307 reviews
Rating 4 - Poor. 73 out of 1307 reviews
Rating 2 - Terrible. 78 out of 1307 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

Robert K

Stayed 1 night in Dec 2025

4/10 Poor

Jody

Travelled with partner
Disliked: Amenities, property conditions & facilities
We were extremely disappointed with this hotel. We have stayed at Westin hotels before and it has always been a great experience. Unfortunately, this hotel has been ignored for far too long. The entire feel of the hotel is extremely dated. There were multiple places where wallpaper was peeling back (one in our room and then in public spaces), the hallways smell musty, we got in on a recent Friday night and went to the Lobby Bar to get something to eat. This was the only place open for food (fine), and on a friday there was one woman handling everything. It was ridiculous for her and for the guests. The final straw was the bed. Nothing heavenly about it. It was old with no support. There was one sheet, and one thin piece of fabric on top that was really only decorative. NO blanket or comforter. It was miserable and we bought an inexpensive fleece blanket at Target the next day. I will not stay at this location again.
Stayed 2 nights in Dec 2025

8/10 Good

Marcel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

greta, laredo

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
All of the above
Stayed 1 night in Nov 2025

10/10 Excellent

EFIM, Houston

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 1 night in Dec 2025

10/10 Excellent

Jeffrey

Stayed 2 nights in Nov 2025

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean, courteous staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Samantha

Stayed 1 night in Nov 2025

8/10 Good

HEBER

Stayed 1 night in Nov 2025

10/10 Excellent

keith

Stayed 1 night in Dec 2025

10/10 Excellent

Jared

Stayed 2 nights in Nov 2025

8/10 Good

Miriam

Great staff
Stayed 1 night in Dec 2025

6/10 Okay

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Update the sheets. Good lord. It’s 2025 and I’m paying $250 a night. Give me a proper quilt at the LEAST. Kind of unacceptable.
Stayed 2 nights in Dec 2025

10/10 Excellent

Monica

Stayed 1 night in Dec 2025

4/10 Poor

Yvette

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
House Keeping didn't come in to tighty up the room nor did they replace the bathroom towels.
Stayed 2 nights in Nov 2025

10/10 Excellent

Cesar

Stayed 1 night in Nov 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities
The host was amazing and welcoming. I would definitely go back.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mary Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Will be returning soon
Stayed 4 nights in Nov 2025

10/10 Excellent

lisa

Stayed 1 night in Nov 2025

10/10 Excellent

Gregory

Stayed 1 night in Nov 2025

8/10 Good

Robert K

Yes perfect
Stayed 1 night in Nov 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, amenities, property conditions & facilities
The staff and crew were very friendly and professional. I enjoyed my stay. Not happy that I didn’t have a microwave in the room but I found other alternatives. Very comfortable. Rooms were clean. Great channels. I will return.
Stayed 3 nights in Nov 2025

6/10 Okay

Patricia

Stayed 1 night in Nov 2025

8/10 Good

Cynthia

Stayed 2 nights in Nov 2025

6/10 Okay

Leslie

Liked: Cleanliness, staff & service
You have to pay to park and the parking lot is a mess. You have to pay for WiFi and it continuously went out while I was working.
Stayed 2 nights in Nov 2025