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stayAPT Suites San Antonio-Lackland

2.5 star property

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Courtyard
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Full-sized fridge, microwave, oven, stovetop
Full-sized fridge, microwave, oven, stovetop
1 bedroom, individually furnished, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry room

Explore the area

View map
9923 Ingram Rd, San Antonio, TX, 78251
  • Place, Baptist Emergency Hospital - Westover Hills
    ‪4 min drive‬
  • Place, Ingram Park Mall
    ‪5 min drive‬
  • Place, Joint Base San Antonio
    ‪5 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪17 min drive‬

Room options

View all photos for Double Queen Suite

Full-sized fridge, microwave, oven, stovetop

Double Queen Suite

9.4 out of 10
Exceptional
(113 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for King Suite

Full-sized fridge, microwave, oven, stovetop

King Suite

9.6 out of 10
Exceptional
(27 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for ADA Double Queen Suite

1 bedroom, individually furnished, desk, laptop workspace

ADA Double Queen Suite

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for ADA King Suite

1 bedroom, individually furnished, desk, laptop workspace

ADA King Suite

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

San Antonio

With a stay at stayAPT Suites San Antonio-Lackland in San Antonio (Far West Side), you'll be within a 15-minute drive of Lackland Air Force Base and Lackland Air Force Base Visitor Center. .This hotel is 12 mi (19.3 km) from San Antonio River and 13.2 mi (21.2 km) from River Walk.

What's nearby

  • Baptist Emergency Hospital - Westover Hills - 4 min drive - 6.0 km
  • Westover Hills Lung Center - 5 min drive - 6.4 km
  • Ingram Park Mall - 5 min drive - 7.5 km
  • Joint Base San Antonio - 5 min drive - 7.6 km
  • Lackland Air Force Base - 6 min drive - 7.9 km

Getting around

  • San Antonio Station - 16 min drive
  • San Antonio International Airport (SAT) - 25 min drive

Restaurants

  • ‪QuikTrip - ‬2 min drive
  • ‪Raising Cane's Chicken Fingers - ‬16 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Burger Boy - ‬14 min walk
  • ‪Dutch Bros Coffee - ‬19 min walk

About this property

stayAPT Suites San Antonio-Lackland

Hotel in San Antonio with free parking
StayAPT Suites San Antonio-Lackland offers 88 accommodations with coffee/tea makers and hair dryers. These individually furnished accommodations have separate sitting areas and include kitchen islands. 55-inch Smart televisions come with premium cable channels and Netflix. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with rainfall showerheads.

This San Antonio hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 88 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. 55-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a picnic area. Additional amenities at this hotel include barbecue grills and a vending machine.
Featured amenities include laundry facilities, an elevator, and a vending machine. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Kitchen island
  • Microwave
  • Oven
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's stayAPT Suites mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 250.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

stayAPT Suites San Antonio-Lackland Hotel
stayAPT Suites San Antonio-Lackland San Antonio
stayAPT Suites San Antonio-Lackland Hotel San Antonio

stayAPT Suites San Antonio-Lackland Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 535 out of 767 reviews
Rating 8 - Good. 143 out of 767 reviews
Rating 6 - Okay. 56 out of 767 reviews
Rating 4 - Poor. 15 out of 767 reviews
Rating 2 - Terrible. 18 out of 767 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jermaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Christina Marie

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
We enjoyed our stay We will definitely be booking again ☺️
Stayed 2 nights in Oct 2025

6/10 Okay

channel

Business traveller
Disliked: Cleanliness, property conditions & facilities

One and done

Room was not cleaned properly and bed was uncomfortable and was wasn’t in best condition stuff on wall and dirty door.. one and done for me..
Stayed 2 nights in Oct 2025

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 1 night in Oct 2025

10/10 Excellent

ARACELI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe area . They had security at night. It was close to many restaurants and stores . Very clean rooms . Highly recommend
Stayed 1 night in Oct 2025

6/10 Okay

JORGE MEDRANO

Travelled with family
Disliked: Staff & service
Stay was ok overall but there were no towels or toilet paper left in our room. We had to call for room service and they close during the night. Someone still came to deliver towels but it was an inconvenience
Stayed 2 nights in Oct 2025

8/10 Good

Cameron

Stayed 1 night in Oct 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Oct 2025

2/10 Terrible

Aletha

Stayed 2 nights in Oct 2025

6/10 Okay

Robert

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Something was definitely wrong with the flooring.

I'm not certain if it was how the flooring was put down (wood laminate), or if the temperature/humidity was an issue, but there was some sort of fluid seeping up between the laminate, and it stained our feet. We ended up always walking around in shoes because of how bad it was.
Stayed 1 night in Oct 2025

10/10 Excellent

Elaina

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 2 nights in Oct 2025

10/10 Excellent

Riza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s our first time at San Antonio, we only came here for my son BMT graduation. It’s a nice place to stay coz it’s quiet, building is safe, rooms are clean. The staff are really friendly. Parking is easy to find spot. It’s only 12 mins to Lackland airforce base. I really recommend this place.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jessica

Stayed 1 night in Oct 2025

10/10 Excellent

Jingjing

Stayed 2 nights in Oct 2025

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had not one problem on the property! Such nice, clean and spacious rooms.
Stayed 2 nights in Oct 2025

10/10 Excellent

Maria Felipa

Liked: Cleanliness, staff & service, property conditions & facilities
The parking area was safe and had a security guard at night.
Stayed 2 nights in Oct 2025

8/10 Good

Ruben

Stayed 1 night in Oct 2025

10/10 Excellent

Raul

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Jai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our son was graduating from Air Force BMT and we needed a place to stay for my wife and I, as well as our parents, that was fairly close to Lackland. This place was perfect! The staff was friendly, the rooms were clean and comfortable. The enclosed courtyard was nice for the family to hang out in, in the evenings. Lackland was about a 12 minute drive and it was close to an HEB and Target for anything we might have forgotten. I would definitely recommend this!
Stayed 3 nights in Oct 2025

8/10 Good

Megan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient. Dining options within walking distance. Safe
Stayed 2 nights in Oct 2025

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very safe and great
Stayed 2 nights in Oct 2025

2/10 Terrible

cody

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooom was nice everything looked clean expect my wife and daughter were kept complaining about getting bit and woke up the next morning with bites on there back
Stayed 1 night in Oct 2025

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
We arrived and check in went smoothly. Parking was right in front of the property. Parking include and easy access. My husband and I were pleased with the room. Very clean. Rooms and property as seen in pictures. Air conditioning was good. It did not feel humid and the AC turned off and on at a good rate. We only stayed for 2 days no room or staff issues. If we go back to San Antonio we will stay here. Kitchen is big enough to cook for a family.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kenia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay. Nice staff, clean room, good parking. Very comfortable, will definitely stay here again.
Stayed 2 nights in Oct 2025

8/10 Good

Jeselli

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My stay at this hotel was overall pleasant, though there were several areas that could be improved. The suite’s layout was a highlight. The kitchen and living room space gave it the feel of a small apartment, which made the stay comfortable and convenient. Cleanliness was generally acceptable, though there were a few stray hairs around the bathtub and shower curtain that could have been cleaned more thoroughly. It wasn’t a major issue, but a bit more attention to detail would make a difference. The bed, however, could use some updating. The sheets felt worn and slightly rough, and the comforter was quite thin. While extra blankets were available, a newer, higher quality comforter would make the sleeping experience much more comfortable. The air conditioning was another drawback, as it took several hours to lower the temperature even slightly, which was inconvenient. Additionally, the room didn’t get completely dark at night, which may be an issue for guests who prefer a pitch black environment for sleeping. Finally, there were some cigarette butts on the ground just outside our door, which detracted from the overall cleanliness of the property exterior. Overall, the stay was decent and the space itself was inviting, but with some improvements to cleanliness, bedding quality, and maintenance, it could easily be a much better experience. I will add what you receive for the price is unbeatable in comparison to the higher end luxury hotels. I’d stay here again.
Stayed 1 night in Oct 2025