stayAPT Suites San Antonio-Lackland

2.5 star property

Photo gallery for stayAPT Suites San Antonio-Lackland

Courtyard
Full-sized fridge, microwave, oven, stovetop
Exterior
1 bedroom, individually furnished, desk, laptop workspace
Full-sized fridge, microwave, oven, stovetop

Popular amenities

  • Kitchen
  • Pet-friendly
  • Gym
  • Laundry
  • Free WiFi

Explore the area

Map
9923 Ingram Rd, San Antonio, TX, 78251
  • Lackland Air Force Base
    ‪7 min drive‬
  • San Antonio SeaWorld
    ‪8 min drive‬
  • Lackland Air Force Base Visitor Center
    ‪8 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪18 min drive‬

Room options

ADA King Suite

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

ADA Double Queen Suite

7.2 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Double Queen Suite

9.4 out of 10
Exceptional
(102 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

King Suite

9.6 out of 10
Exceptional
(24 reviews)
  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

San Antonio

With a stay at stayAPT Suites San Antonio-Lackland in San Antonio (Far West Side), you'll be within a 15-minute drive of Lackland Air Force Base and Lackland Air Force Base Visitor Center. .This hotel is 12 mi (19.3 km) from San Antonio River and 13.2 mi (21.2 km) from River Walk.

What's nearby

  • Ingram Park Mall - 6 min drive - 7.5 km
  • Lackland Air Force Base - 7 min drive - 8.3 km
  • San Antonio SeaWorld - 8 min drive - 7.9 km
  • Aquatica San Antonio Waterpark - 8 min drive - 7.9 km
  • Lackland Air Force Base Visitor Center - 8 min drive - 10.9 km

Getting around

  • San Antonio Station - 16 min drive
  • San Antonio International Airport (SAT) - 25 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬16 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Whataburger - ‬16 min walk
  • ‪Panera Bread - ‬11 min walk
  • ‪Burger Boy - ‬14 min walk

About this property

stayAPT Suites San Antonio-Lackland

Hotel in San Antonio with free parking
StayAPT Suites San Antonio-Lackland offers 88 accommodations with coffee/tea makers and hair dryers. These individually furnished accommodations have separate sitting areas and include kitchen islands. 55-inch Smart televisions come with premium cable channels and Netflix. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with rainfall showerheads.

This San Antonio hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 88 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. 55-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a picnic area. Additional amenities at this hotel include barbecue grills and a vending machine.
Featured amenities include laundry facilities, an elevator, and a vending machine. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Kitchen island
  • Microwave
  • Oven
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's stayAPT Suites mobile app before check-in

Access methods

Staffed front desk, lockbox

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 250.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

stayAPT Suites San Antonio-Lackland Hotel
stayAPT Suites San Antonio-Lackland San Antonio
stayAPT Suites San Antonio-Lackland Hotel San Antonio

stayAPT Suites San Antonio-Lackland Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 429 out of 612 reviews
Rating 8 - Good. 111 out of 612 reviews
Rating 6 - Okay. 44 out of 612 reviews
Rating 4 - Poor. 13 out of 612 reviews
Rating 2 - Terrible. 15 out of 612 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Victor, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Sharon

Travelled with family
Liked: Cleanliness, staff & service, room comfort

It was nice

It was a nice hotel but not what I like. I personally wouldn't book there again. The office is open business hours.
Stayed 4 nights in Apr 2025

10/10 Excellent

Elaina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Felt like home away from home

Wonderful place to stay for any length of time. The staff was above and beyond in every aspect. The area has a great patio to sit outside when the weather permits. In a great location with wonderful restaurants all around.
Stayed 14 nights in Apr 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Adrian

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location if visiting the Riverwalk and/or Sea World. The facilities and service were wonderful.
Stayed 1 night in Apr 2025

8/10 Good

?I??

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay! I loved that the room had a kitchen — it made it so convenient to cook my own meals. The staff was very friendly and welcoming, which made the experience even better. The only downside was the water pressure in the shower; it could definitely be stronger. Other than that, everything was wonderful, and I would definitely stay here again!
Stayed 2 nights in Apr 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, usually officer or security onsite located next to some great dining options
Stayed 2 nights in Apr 2025

6/10 Okay

Krystal

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not so good experience. The first room I was in hair was all over the floor and the pillows and blankets on the bed and it was nothing I could do till the next day. The next room I went in they tried to clean but it smelled so bad I had to go to Walmart to find spray. the place just need to be updated and they need to offer better room service
Stayed 2 nights in Apr 2025

10/10 Excellent

Billy

Stayed 2 nights in Mar 2025

10/10 Excellent

Jermaine

Stayed 1 night in Apr 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was given an ADA room (not requested) and had a problem with water running all over the bathroom floor
Stayed 1 night in Apr 2025

2/10 Terrible

Paulina

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Smell ugly and no house keeping actually not even the front servive
Stayed 3 nights in Apr 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Hector R.

Travelled with family
Liked: Cleanliness, amenities
Excellent staff service, great room features but my room needed some care ( it was clean though)
Stayed 3 nights in Apr 2025

4/10 Poor

Mallorie

Business traveller, Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Room was NOT clean. The kitchen was the reason for picking this hotel and we were disappointed to find there was hardly any kitchen utensils/pots/pans. They only have the most very basic stuff.
Stayed 7 nights in Feb 2025

6/10 Okay

Vicky Marie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The floors in our apt were not as clean as you would expect. Only 1 pot, 1 pan, no lids. No baking suppliess at all. No paper towels or dishwashing soap. Only 1 potholder & dish towel. No stopper for sink. Only 3-4 plates/glasses/silverware for a place that 6 guests could stay. 1 hangar! Went to the office 3 different times for various things, nobody ever there. Found a housekeeper once to get what we needed. And we knew this, but no pool for a city that is extremely hot from April - October.
Stayed 7 nights in Apr 2025

6/10 Okay

Debbie

Stayed 4 nights in Apr 2025

8/10 Good

Eileen

Travelled with family
Liked: Property conditions & facilities

Good place to stay for a soccer tournament

Having a kitchen, full size refrigerator, and ample space was convenient for a weekend soccer tournament. It seemed clean, but I did see a few small bugs and possibly a cockroach. It was very quiet, and it seemed relatively well maintained.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dora, Conroe

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Kendra

Stayed 3 nights in Mar 2025

6/10 Okay

Kathryn

Liked: Staff & service, amenities, property conditions & facilities
Staff were all very friendly and helpful. The place was fine for the price. We were there for airforce graduation and it was close to the base. Overall the stay was fine, but cleanliness needs improvement. The surfaces were clean, but there was dog hair all over the couch upon arrival, the kitchen floor had spots where something had been spilled and not mopped and the toilet seat was broken. The bed was very comfortable and the place was quiet and in a safe neighborhood. Had it been cleaner, I would've given 5 stars because I liked everything else about our stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and amenities. Very secure.
Stayed 4 nights in Mar 2025

8/10 Good

deavan

Stayed 3 nights in Mar 2025