Tru by Hilton San Antonio North

2.5 star property

Photo gallery for Tru by Hilton San Antonio North

Terrace/patio
Lobby sitting area
Lobby sitting area
Reception
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View map
2214 TPC PARKWAY, San Antonio, TX, 78259
  • Methodist Hospital Stone Oak
    ‪4 min drive‬
  • Six Flags Fiesta Texas
    ‪16 min drive‬
  • Natural Bridge Caverns
    ‪26 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪14 min drive‬

Room options

Room, 2 Queen Beds, Accessible (Mob/Hear Acc W/Tub)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mob/Hear Acc Ri-Shwr)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

8.8 out of 10
Excellent
(56 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mob/Hear Acc W/Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

8.8 out of 10
Excellent
(46 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

San Antonio

With a stay at Tru by Hilton San Antonio North in San Antonio, you'll be within a 15-minute drive of North Star Mall and The Rim Shopping Center. .This hotel is 13.4 mi (21.5 km) from Six Flags Fiesta Texas and 14.6 mi (23.5 km) from San Antonio River.

What's nearby

  • Methodist Hospital Stone Oak - 4 min drive - 5.7 km
  • Canyon Springs Golf Club - 5 min drive - 5.7 km
  • The Rim Shopping Center - 15 min drive - 22.1 km
  • Six Flags Fiesta Texas - 16 min drive - 21.7 km
  • Natural Bridge Caverns - 26 min drive - 36.7 km

Getting around

  • San Antonio Station - 20 min drive
  • San Antonio International Airport (SAT) - 13 min drive

Restaurants

  • ‪Cafe On The Run - ‬3 min drive
  • ‪In-N-Out Burger - ‬4 min walk
  • ‪sertino's coffee - ‬3 min drive
  • ‪P. Terry's Burger Stand - ‬11 min walk
  • ‪54th Street Grill & Bar - ‬15 min walk

About this property

Tru by Hilton San Antonio North

Hotel in San Antonio with free breakfast and a fitness center
Tru by Hilton San Antonio North offers 98 air-conditioned accommodations with hair dryers and irons/ironing boards. 55-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 98 air-conditioned rooms featuring LCD televisions. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature hair dryers and toothbrushes and toothpaste. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and bike parking.
Grab a bite from the snack bar/deli serving guests of Tru by Hilton San Antonio North. A complimentary buffet breakfast is served daily.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Free cot
  • Highchair
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per week
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50.00 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton Antonio Antonio
Tru by Hilton San Antonio North Hotel
Tru by Hilton San Antonio North SAN ANTONIO
Tru by Hilton San Antonio North Hotel SAN ANTONIO

Tru by Hilton San Antonio North Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 338 out of 538 reviews
Rating 8 - Good. 106 out of 538 reviews
Rating 6 - Okay. 43 out of 538 reviews
Rating 4 - Poor. 17 out of 538 reviews
Rating 2 - Terrible. 34 out of 538 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Megan

Travelled with family and small children
Disliked: Staff & service, amenities
Poor communication. Started initially when trying to get in contact regarding the room phone. Kept getting a busy dial tone. Upon arrival was told there would be a fire drill the following day. Simple as that. The next day fire alarms began at 6:30am and continued through out the day. That also included no use of elevators and loss of all water in the building. When I confronted the desk that answer was that it was just for the day which was the only day I was staying. Tried to check out the following morning and there was no one at the front desk to speak to. Definitely should have provided a more honest answer as to what to expect with the drill. Would have changed where we booked for sure.
Stayed 2 nights in May 2025

10/10 Excellent

Abraham Alejandro

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a great option to stay if you have an appointment at USCIS San Antonio. Very convenient and close to the mentioned facility.
Stayed 1 night in May 2025

8/10 Good

chunlai

Stayed 3 nights in May 2025

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modern hotel
Stayed 1 night in Apr 2025

2/10 Terrible

Cole

Disliked: Cleanliness
The towels and bed sheets were not cleaned properly and the channels for the tv is very limited.
Stayed 4 nights in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service

Let Down.

This hotel has staffing issues, room not clean, refrigerator did not work. Ants on the floor. I expected more from Hilton.
Stayed 4 nights in Apr 2025

8/10 Good

Gabriela

Liked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Ricardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is clean and it’s a nice place to stay. Employees are friendly
Stayed 1 night in May 2025

8/10 Good

Cloyce

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good with two quirks

Overall good. Issues: shower hot water strange: turn water barely on and wait. No marking H or C just two blue dots. Also wish location had a pool and a bar as most tru locations do.
Stayed 4 nights in May 2025

10/10 Excellent

Eugene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
awesome
Stayed 1 night in May 2025

10/10 Excellent

Samuel, Katy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and quiet.
Stayed 2 nights in May 2025

10/10 Excellent

Mya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Alba R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice. Have nothing to add. Why force me to share?
Stayed 1 night in Mar 2025

8/10 Good

Ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really great hotel. Good breakfast. Plenty of parking. Conveniently located for me. Just didn't realize that we had to tell someone we needed room service to make it happen.
Stayed 3 nights in Apr 2025

6/10 Okay

Douglas

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Johann

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Tammara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 3 nights in Apr 2025

10/10 Excellent

Jay

Stayed 1 night in Apr 2025

8/10 Good

Hannah

Travelled with family, Travelled with partner
Liked: Staff & service
Decent stay. Room was dirtier than expected. Footprints on the ground and residue around soap dispensers. Breakfast was not ready for anbout an hour after breakfast time was supposed to start. All in all not bad, just not a great stay by any means.
Stayed 1 night in Apr 2025

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was perfect
Stayed 3 nights in Apr 2025

8/10 Good

Daniel

Stayed 1 night in Mar 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Anita

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Hector Mora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Apr 2025