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Grupotel Orquidea

4.0 star property

Photo gallery for Grupotel Orquidea

Exterior
On the beach, black sand, beach volleyball
Restaurant
In-room safe, desk, free WiFi, bed sheets
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Bar
  • Pool
  • Gym
  • Housekeeping

Explore the area

View map
Viejos Tendereteros S/N, Urb. Bahía Feliz, San Bartolomé de Tirajana, Las Palmas, 35100
  • Place, Bahía Feliz
    ‪5 min walk‬
  • Place, San Agustin Beach
    ‪3 min drive‬
  • Place, Yumbo Shopping Center
    ‪9 min drive‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪17 min drive‬

Room options

View all photos for Double Room, Balcony

In-room safe, desk, free WiFi, bed sheets

Double Room, Balcony

8.8 out of 10
Excellent
(15 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony (2 Adults + 1 Child)

In-room safe, desk, free WiFi, bed sheets

Double Room, Balcony (2 Adults + 1 Child)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony, Sea View

Balcony view

Double Room, Balcony, Sea View

9.0 out of 10
Wonderful
(11 reviews)
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony (2 Adults + 2 Children)

In-room safe, desk, free WiFi, bed sheets

Double Room, Balcony (2 Adults + 2 Children)

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony, Sea View (2 Adults + 1 Child)

Balcony view

Double Room, Balcony, Sea View (2 Adults + 1 Child)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony, Sea View (2 Adults + 2 Children)

Balcony view

Double Room, Balcony, Sea View (2 Adults + 2 Children)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

3 outdoor pools, open 9:00 AM to 6:00 PM, pool umbrellas, pool loungers
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  • Pool
  • All-inclusive
  • Kitchen
  • Free WiFi
4.1 out of 5, Very good, 30 reviews
The price is NZ$254
includes taxes & fees
23 Nov - 24 Nov
Grupotel Tres Vidas

About the area

San Bartolomé de Tirajana

With a stay at Grupotel Orquidea in San Bartolomé de Tirajana (Bahia Feliz), you'll be within a 15-minute drive of San Agustin Beach and Yumbo Shopping Center. .This beach hotel is 5.8 mi (9.4 km) from Maspalomas Dunes and 19.9 mi (32 km) from Puerto Rico Beach.

What's nearby

  • Bahía Feliz - 5 min walk - 0.5 km
  • San Agustin Beach - 3 min drive - 3.0 km
  • English Beach - 8 min drive - 9.0 km
  • Yumbo Shopping Center - 9 min drive - 9.7 km
  • Maspalomas Dunes - 12 min drive - 10.9 km

Getting around

  • Gran Canaria Airport (LPA) - 24 min drive

Restaurants

  • ‪Restaurante Chino Yaso - ‬3 min walk
  • ‪Balcon San Agustin - ‬6 min drive
  • ‪Terraza Chillout Gorbea - ‬7 min drive
  • ‪San Agustin Beach Club Jaquzzi - ‬6 min drive
  • ‪Bamira - ‬4 min drive

About this property

Grupotel Orquidea

Family-friendly hotel on the beach, with 4 outdoor pools
Grupotel Orquidea offers 255 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

This San Bartolomé de Tirajana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include sports massages and Swedish massages.
Make yourself at home in one of the 255 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Dip into one of the 4 outdoor swimming pools or enjoy other recreational amenities including a waterslide and a sauna. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and a banquet hall.
Grab a bite to eat at one of the hotel's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. This hotel has 2 meeting rooms available for events.
Grupotel Orquidea has 3 restaurants on site.

All-inclusive details

All-inclusive room rates at Grupotel Orquidea are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Gym
  • Playground
  • Sauna
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from October 14 2025 to November 16 2025 (dates subject to change):
  • Sauna
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Orquidea Hotel San Bartolome de Tirajana
Orquidea San Bartolome de Tirajana
Orquidea Hotel BAHIA FELIZ
Orquidea Hotel
Orquidea BAHIA FELIZ
TUI FAMILY LIFE Orquidea Hotel San Bartolome de Tirajana
TUI FAMILY LIFE Orquidea San Bartolome de Tirajana
TUI FAMILY LIFE Orquia Bartol

Grupotel Orquidea Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 79 out of 160 reviews
Rating 8 - Good. 60 out of 160 reviews
Rating 6 - Okay. 15 out of 160 reviews
Rating 4 - Poor. 2 out of 160 reviews
Rating 2 - Terrible. 4 out of 160 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Lukasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

8/10 Good

Radhika

Stayed 4 nights in Jun 2025

10/10 Excellent

Emilie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great for kids and parents. My 3 year old loved it. Room were spacious , the mattress weird. No conditionner just shampoo. They could have nespresso machine instead of instant coffee and their mini fridge is not cold if you plan on keeping milk for your toddler, had to use a cooler w ice. They got free apples at reception and there’s a grocery store 2 min walking distance.
Stayed 3 nights in May 2025

8/10 Good

Stanislav

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very busy hotel. More than we expected. The beach on the photos does not refer to the hotel as it’s public and nearby beach was rocky. The swimming pool was packed. The restaurant and food were beyond expectations. Brilliant choice and delicious food. Not sure if I’d stay for 1-2 weeks holiday in this property period, but 1 night stay over was fine. Thank you
Stayed 1 night in May 2025

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

10/10 Excellent

laima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel stay

Everything was great.
Stayed 4 nights in Mar 2025

8/10 Good

Denise

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family orientated. Entertainment was excellent. Room maintenance was very efficient when there was an issue. Negative aspect, dietary requirements of gluten and lactose intolerance, no choice cf fresh cakes or pastries available.
Stayed 7 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

The hotel was very large and had a lot of facilities. There were several pools and to a decent depth. The cleaning staff, especially Inma, were all delightful and did a great job. They even let me practice my Spanish with them! The arcade was good fun and open quite late of an evening. The breakfast was varied and well-cooked. Breakfast included is a must! You get a wrist band to show the staff what you are entitled to. One of the best things about the stay was the transport links. There's a bus stop almost immediately outside the front of the hotel (1 min walk if you want to be specific). You can get to the whole island that way.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While I appreciated that it was a 'family' hotel, I would have preferred that one of the three pools available was adult-only. The exercise classes (and their 'leaders') were great, the table-waiting and cleaning staff were fabulous, and the food available was always excellent.
Stayed 5 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My mum and I had a fantastic time on our winter break at Gruptoel Orquieda. The staff we encountered were wonderful and we were lucky enough to get an upgrade to a sea view room. There were plenty of amenities for adults available. Lots of choices at the buffet. Only improvement, could be the showerheard quality as you were unable to change its setting and it has a "fire hose spray" feel to it. The beach was so peaceful and quiet and there were plenty of sunbeds available with sea views! Overall and incredible experience!
Stayed 4 nights in Jan 2025

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

This resort and room exceeded our expectations. Everything is great including location (unless you want to be in the busy downtown). The only problem is parking as there is no dedicated parking. Would stay again for sure!
Stayed 3 nights in Jan 2025

8/10 Good

Muzy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area to stay in, good selection of food for all inclusive, easy to travel to other areas and good swimming pools
Stayed 5 nights in Dec 2024

10/10 Excellent

Valentin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

8/10 Good

George

Stayed 1 night in Nov 2024

10/10 Excellent

Yuriy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not expect such a nice reaort. Excelent breakfast! Everything! Neraby beach walk. All perfect and memorable!
Stayed 1 night in Dec 2024

8/10 Good

Russell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, and staff very friendly
Stayed 14 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went on a family holiday. Hotel is great for kids and has a lovely outlook to the sea
Stayed 7 nights in Sep 2024

10/10 Excellent

Mercedes Judith, Tampa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m very very happy with this Hotel Orguidia .. I feel in another plane ..Thank You to all staff ,, Gracias fue una experiencia maravillosa todo functiona como un reloj suizo .. Un paraíso en la tierra,, Mercedes Biosca 9/1 al 9/5 , 2024
Stayed 4 nights in Sep 2024

10/10 Excellent

Elliot

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Brooke

Stayed 5 nights in Mar 2024

8/10 Good

veerle, Brooklyn

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Holiday totally ruined. Avoid!

Beware they will try to charge ridiculous made up fees for everything. Food at the restaurant is horrible and reception staff completely arrogant and unwilling to help. AC wasn't working. Only positive aspect is the view from the room. But I would definitely not come back given the arrogance and the way I was treated which ruined my whole stay.
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was spotless, the food was great and the staff were very helpful.
Stayed 5 nights in May 2019