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Hotel Tierra Maya

3.0 star property

Photo gallery for Hotel Tierra Maya

Property entrance
Reception
Porch
Quadruple Room
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View map
Almolonga 28, San Cristóbal de las Casas, CHIS, 29250
  • Place, Santo Domingo Handicraft Market
    ‪10 min walk‬
  • Place, San Cristóbal de las Casas Cathedral
    ‪11 min walk‬
  • Place, Arches of Carmen
    ‪13 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪125 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room

Triple Room

Triple Room

  • Sleeps 6
  • 3 Double Beds

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About the area

San Cristóbal de las Casas

With a stay at Hotel Tierra Maya in San Cristóbal de las Casas (Santa Lucía), you'll be within a 10-minute walk of Na Bolom Cultural Museum and Foro Cultural Kinoki. .This hotel is 0.6 mi (1 km) from Santo Domingo Handicraft Market and 0.6 mi (1 km) from Church of San Nicolás.

What's nearby

  • Santo Domingo Handicraft Market - 10 min walk - 0.9 km
  • Na Bolom Cultural Museum - 10 min walk - 0.9 km
  • San Cristóbal de las Casas Cathedral - 11 min walk - 1.0 km
  • Mesoamerican Museum of Jade - 13 min walk - 1.1 km
  • Arches of Carmen - 13 min walk - 1.1 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 76 min drive

Restaurants

  • ‪Mar Y Chela - ‬6 min walk
  • ‪Los Chapulines - ‬5 min walk
  • ‪Antojitos La Cheyona - ‬5 min walk
  • ‪5 elementos - ‬4 min walk
  • ‪Jardín La Reserva - ‬5 min walk

About this property

Hotel Tierra Maya

Hotel Tierra Maya offers 7 accommodations with complimentary bottled water and complimentary toiletries. Accommodations offer separate sitting areas and include desks. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers. This San Cristóbal de las Casas hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Stay in one of 7 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.
Pamper yourself with onsite massages or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
At Hotel Tierra Maya, enjoy a satisfying meal at the restaurant.
Featured amenities include a computer station, express check-in, and express check-out. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Hotel Tierra Maya has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Spa

  • Massage

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Desk
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

HOTEL TIERRA MAYA San Cristobal de las Casas
TIERRA MAYA San Cristobal de las Casas
TIERRA MAYA Cristobal las Cas
HOTEL TIERRA MAYA Hotel
HOTEL TIERRA MAYA San Cristóbal de las Casas
HOTEL TIERRA MAYA Hotel San Cristóbal de las Casas

Hotel Tierra Maya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 11 out of 17 reviews
Rating 8 - Good. 4 out of 17 reviews
Rating 6 - Okay. 1 out of 17 reviews
Rating 4 - Poor. 0 out of 17 reviews
Rating 2 - Terrible. 1 out of 17 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Miriam, San Diego, CA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I like the room and staff but the hotel is not near od the main point of tourism.
Stayed 6 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

10/10 Excellent

Vero, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice cozy hotel

Staff was very nice, will help with suggestions about places of interest around the town, and even check road conditions with local authorities for us ( it was raining!) to make sure we could make it thru! We definitely loved our stay and will be back!
Stayed 4 nights in Jun 2017

10/10 Excellent

Rober

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio en todos los aspectos
Stayed 1 night in Nov 2023

6/10 Okay

Juan Manuel

Liked: Staff & service, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar y el personal muy atento aparte cuenta con estacionamiento que es difícil de encontrar en san Cristobal, el centro únicamente se encuentra a 5 cuadras
Stayed 1 night in Nov 2019

8/10 Good

Gerardo

Liked: Cleanliness, property conditions & facilities, room comfort

Bonito lugar y comodo

Excelente lugar muy tranquilo, limpio, cómodo. Sin embargo la única sugerencia es que tengan al menos para vender botellas de agua por que no tenían nada para tomar a excepción de ello todo bien.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Jaime ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Ana Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

8/10 Good

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

RODOLFO ABIRAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Volveria a regrear

Toatalmente recomendado con un servicio de excelencia, a pesar de que es pequeño su espacio es lo suficientemente acogedor
Stayed 9 nights in Jul 2017

10/10 Excellent

Rosy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena ubicación

Tiene buena ubicación, es un hotel pequeño pero muy agradable y confortable para descansar, habitaciones muy limpias y camas súper cómodas. Excelente atención del personal.
Stayed 4 nights in Jul 2017

10/10 Excellent

Gabriela, Ciudad de México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente servicio

Muy agradable, el desayuno fue lo más rico que comí en Chiapas, muy amable todo el personal, realmente descanse mucho en la habitación.
Stayed 3 nights in Jun 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No respetaron la reserva pagada.

Tierra Maya no respeto la reservación aún que fue pagada con 2 meses de anticipación, al llegar al destino me avisan que me re ubicaron en otro hotel "La Casona" el cual fue pésimo, incomodo, frío e incómodo. Debo decir que el gerente de Tierra Maya" se porto muy amable y dispuesto a ayudar con la reubicación y cubrió el costo de la nueva habitación y del estacionamiento. Más la experiencia fue desagradable por no haber respetado la reservación confirmada y pagada.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

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