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Jardines de Luz

2.5 star property

Photo gallery for Jardines de Luz

Standard Room, 2 Double Beds
Terrace/patio
Exterior
Exterior
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Business services
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View map
Av. Insurgentes #32, Barrio de Santa Lucia, San Cristóbal de las Casas, CHIS, 29250
  • Place, Arches of Carmen
    ‪5 min walk‬
  • Place, Santo Domingo Handicraft Market
    ‪5 min walk‬
  • Place, San Cristóbal de las Casas Cathedral
    ‪10 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪118 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Single Room Standard

In-room safe, desk, iron/ironing board, free WiFi

Single Room Standard

  • 25 sq m
  • Sleeps 2

View all photos for Double Room Standard

In-room safe, desk, iron/ironing board, free WiFi

Double Room Standard

  • 25 sq m
  • Sleeps 4

View all photos for Triple Room Standard

In-room safe, desk, iron/ironing board, free WiFi

Triple Room Standard

  • 35 sq m
  • Sleeps 5

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About the area

San Cristóbal de las Casas

Located in San Cristóbal de las Casas (Santa Lucía), Jardines de Luz is within a 5-minute walk of Santo Domingo Handicraft Market and Arches of Carmen. .This hotel is 0.4 mi (0.7 km) from San Cristóbal de las Casas Cathedral and 0.5 mi (0.8 km) from Plaza 31 de Marzo.

What's nearby

  • Arches of Carmen - 5 min walk - 0.5 km
  • Santo Domingo Handicraft Market - 5 min walk - 0.5 km
  • Plaza 31 de Marzo - 8 min walk - 0.7 km
  • Mesoamerican Museum of Jade - 10 min walk - 0.9 km
  • San Cristóbal de las Casas Cathedral - 10 min walk - 0.9 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 72 min drive

Restaurants

  • ‪Faro Burger - ‬5 min walk
  • ‪Taqueria El Charrito - ‬4 min walk
  • ‪Casa de Las Lolas - ‬4 min walk
  • ‪Pollo Brujo - ‬4 min walk
  • ‪Restaurant Caminante Las Casas - ‬2 min walk

About this property

Jardines de Luz

Jardines de Luz offers 25 accommodations with safes and complimentary bottled water. 40-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Stay in one of 25 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with shower/tub combinations are provided. Conveniences include safes and desks, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this Colonial hotel include an arcade/game room, tour/ticket assistance, and a banquet hall.
Take advantage of the hotel's room service (during limited hours). Full breakfasts are available daily from 7:30 AM to 12:30 PM for a fee.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Limited parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 12:30 PM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking (max 1 space per unit)

Food and drink

  • Daily full breakfast available 7:30 AM to 12:30 PM for a fee: MXN 75 per person
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Shopping centre

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2007
  • Colonial architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 75 per person
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
There is limited hot water on site
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
No pets and no service animals are allowed at this property

Property is also known as

Hotel Jardines Luz
Hotel Jardines Luz San Cristobal de las Casas
Jarnes Luz Cristobal las Casa
Jardines Luz San Cristobal de las Casas
Jardines de Luz Hotel
Hotel Jardines de Luz
Capital O Jardines de Luz
Jardines de Luz San Cristóbal de las Casas
Jardines de Luz Hotel San Cristóbal de las Casas

Jardines de Luz Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 59 out of 180 reviews
Rating 8 - Good. 55 out of 180 reviews
Rating 6 - Okay. 38 out of 180 reviews
Rating 4 - Poor. 14 out of 180 reviews
Rating 2 - Terrible. 14 out of 180 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Llegué y no tenían la habitación reservada, me redirigeron a otro hotel espantoso, cómo disculpa me ofrecieron un desayuno gratis. Por la hora no tuve otra opción mas que quedarme en las condiciones que me ofrecieron
Stayed 1 night in Dec 2024

10/10 Excellent

damien

Stayed 1 night in Mar 2023

10/10 Excellent

Evangelina

Stayed 3 nights in Nov 2022

6/10 Okay

marc

Liked: Cleanliness, staff & service
It's good value for the money, with one problem. Most of the rooms are directly above the courtyard / restaurant which makes it quite noisy until 9pm or so. Very few of the rooms have windows, unlike the promotional photo (maybe they have changed it). For the rest, all good.
Stayed 1 night in Apr 2022

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is well located., just steps from the OCC and all of the tourist areas. The property is clean and mostly well looked after. The breakfast is excelent. What I did nkt like was the choice of chair used i the rooms, the wooden one is not comfodtable, especially if you need tl work at the little table. The tub / shower in my room was a dangerous disaster. Impossible to shower without flooding the room. When you step out, an awkward stretch, you are faced with wet feet on very slippery tiles and no mat tl step onto. The shower was my biggest complaint. Otherwise, it was OK.
Stayed 3 nights in Feb 2022

4/10 Poor

SALOMON

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Careful with double charges

They charged my credit card twice and couldn't refund. That is not nice. I'll call hotels.com to see how they can help me
Stayed 1 night in Dec 2021

6/10 Okay

SALOMON

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

They charged me twice

Hotel charged me twice and were not able to refund my money. Now I have to call you (hotels.com) for help.
Stayed 2 nights in Dec 2021

8/10 Good

Jose Mario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is extraordinary, but be prepared for some noise coming off from the central patio and people trying to sell their goods and handcrafts while you're having breakfast...
Stayed 1 night in Dec 2021

10/10 Excellent

Gerardo

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Courteous staff, clean facilitase and excellent room services.
Stayed 7 nights in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2021

10/10 Excellent

Audrey, Florida

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent. A short walk to all of the best of San Cristóbal.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jan 2020

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good..!!

Very nice...
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room and very good staff , don't like room has no heater it was cold.
Stayed 4 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Central but basic

Convenient location, pleasant staff. Rooms are dark as window open into inner, covered courtyard.
Stayed 7 nights in Mar 2018

8/10 Good

Martin, Novato, CA

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel in the center of San Christobal

Nice and clean hotel, spacey rooms, good breakfast, close to city center. Did have neither fridge, nor ice. Missing heater and A/C. In our case, it was quite cold in the room.
Stayed 1 night in Nov 2017

6/10 Okay

Jorge G. , Austin TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Minimalist hotel (dormitory type) central & clean!

All good services and friendly but breakfast needs a new cook!!

6/10 Okay

lina, orange county

Disliked: Property conditions & facilities, room comfort
Ok hotel for one night beds very uncomfortable, TV did not work able to hear everything thin walls breakfast was good,hotel needs to spend some money on new beds and sheets other than that close to downtown shopping 10 min

8/10 Good

Graeme, Puerto Vallatta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perdect. Close n safe.

Great place all good n happy staff. Fabulous city. The city square is the place. No coffee shops worth going near....trouble!!!

2/10 Terrible

Leslie, Brooklyn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible and misrepresented

We went to the hotel. It was not like the pictures. It was dark and dirty and old...we didn't stay, went somewhere else, but they took our money!

6/10 Okay

Michel, Montreal, Canada

Disliked: Property conditions & facilities, room comfort

Hardly passing the ok bar.

The hot water worked very well. It is close to the centre. Staff was helpful. Room was really not good. It did not feel good being in that room.

10/10 Excellent

jesus, tuxpan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

awesome trip

It was amazing and super confortable, the location was perfect everything so close

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Service - Good Location

An excellent, traditional Mexican hotel. Rooms are sparsely furnished but clean and quiet. Excellent,polite service. Very convenient location. The breakfast package is highly recommended. I'll use this hotel on my next visit!

6/10 Okay

alejandro

Liked: Amenities
Disliked: Property conditions & facilities
La ubicación es buena
Stayed 1 night in Nov 2025