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Holiday Inn Cucuta by IHG

4.0 star property

Photo gallery for Holiday Inn Cucuta by IHG

Porch
Exterior
2 restaurants, breakfast, lunch, dinner served; international cuisine
2 restaurants, breakfast, lunch, dinner served; international cuisine
Outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
Entre Las Calles 11a Avenida 2e Esquina, San José de Cúcuta, Norte de Santander, 540006
  • Place, Banco de la Republica Cultural Area
    ‪3 min walk‬
  • Place, Ventura Plaza Commercial Center
    ‪3 min walk‬
  • Place, Colon Park
    ‪6 min walk‬
  • Airport, Cucuta (CUC-Camilo Daza Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room

Minibar, in-room safe, desk, soundproofing

Standard Room

9.8 out of 10
Exceptional
(8 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Standard Room, 1 King Bed (High Floor)

Standard Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(5 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(24 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

9.8 out of 10
Exceptional
(47 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (High Floor)

Minibar, in-room safe, desk, soundproofing

Standard Room, 2 Double Beds (High Floor)

9.6 out of 10
Exceptional
(13 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Minibar, in-room safe, desk, soundproofing

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Junior Suite, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

San José de Cúcuta

Located in San José de Cúcuta, Holiday Inn Cucuta by IHG is in the suburbs, within a 5-minute walk of Banco de la Republica Cultural Area and Ventura Plaza Commercial Center. .This hotel is 0.7 mi (1.2 km) from Colon Park and 0.9 mi (1.4 km) from General Santander Stadium.

What's nearby

  • Banco de la Republica Cultural Area - 3 min walk - 0.3 km
  • Ventura Plaza Commercial Center - 3 min walk - 0.3 km
  • Colon Park - 6 min walk - 0.6 km
  • Gobernación Norte de Santander - 11 min walk - 1.0 km
  • General Santander Stadium - 14 min walk - 1.2 km

Getting around

  • Cucuta (CUC-Camilo Daza Intl.) - 14 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Toffee - ‬4 min walk
  • ‪Frisby - ‬2 min walk
  • ‪Juan Valdez Café - ‬4 min walk
  • ‪Old Barr - ‬5 min walk

About this property

Holiday Inn Cucuta by IHG

Suburban hotel with 2 restaurants and a 24-hour fitness center
Holiday Inn Cucuta by IHG offers 96 accommodations with minibars and safes. A pillow menu is available. Televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This San José de Cúcuta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a 24-hour fitness center.
Make yourself at home in one of the 96 guestrooms featuring refrigerators and minibars. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on the many recreational opportunities, including an outdoor pool, a steam room, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy international cuisine at Madeira, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Madeira - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Terraza Sorrento - This restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: COP 50,000 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Madeira
  • Terraza Sorrento

Things to do

  • 24-hour gym
  • Outdoor pool
  • Steam room

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 45-inch TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 7 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 50000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 8 AM to 8 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Cucuta Hotel
Holiday Inn Cucuta Hotel San José de Cúcuta
Holiday Inn Cucuta San José de Cúcuta
Hotel Holiday Inn Cucuta San José de Cúcuta
San José de Cúcuta Holiday Inn Cucuta Hotel
Holiday Inn Cucuta Hotel
Hotel Holiday Inn Cucuta
Holiday Cucuta San Jose Cucuta

Holiday Inn Cucuta by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 767 out of 1003 reviews
Rating 8 - Good. 146 out of 1003 reviews
Rating 6 - Okay. 36 out of 1003 reviews
Rating 4 - Poor. 21 out of 1003 reviews
Rating 2 - Terrible. 33 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

María

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente atención, rodeado de comercios, restaurantes, centro comerciales, se puede caminar .
Stayed 1 night in Sep 2025

8/10 Good

Selva, Weston

Liked: Cleanliness, amenities, property conditions & facilities
Overall good value for money. Price seems to go up each time we stay. Location is good as it’s next to a shopping center.
Stayed 1 night in Sep 2025

10/10 Excellent

Carlos, Fairfax

Liked: Cleanliness, staff & service, property conditions & facilities
Cleaning and staff
Stayed 1 night in Aug 2025

10/10 Excellent

Joel

Stayed 2 nights in Sep 2025

10/10 Excellent

Rosana

Stayed 1 night in Sep 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
⭐⭐⭐⭐⭐ Mi estadía en el Holiday Inn Cúcuta fue excelente. El hotel es muy conveniente, con una ubicación ideal, todo está limpio y bien cuidado, y las habitaciones son muy confortables. El ambiente transmite tranquilidad y el servicio es muy bueno. Sin duda, volvería a hospedarme aquí otra vez.
Stayed 1 night in Sep 2025

6/10 Okay

Liza

Business traveller
Liked: Cleanliness
Stayed 3 nights in Jul 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about our stay was perfect. The room was very clean, the shuttle service was on time, and we had excellent customer services.
Stayed 4 nights in Aug 2025

10/10 Excellent

Carmen Lydia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good experience, will go back and never leave without tasting the amazing pizza from the terrace restaurant! Delicious!
Stayed 5 nights in Aug 2025

10/10 Excellent

Victor Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Todo el personal fueron súper amables, y siempre dispuestos a ayudarte, especialmente los de la recepción.
Stayed 1 night in Aug 2025

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 5 nights in Aug 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Falto más organización en el servicio de desayuno con respecto la disposición de las tazas de café, platos, cubiertos por cuanto no están bien accesible y cerca de donde corresponderia
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuve cuatro noches con mi familia, fue excelente. La atención del personal es muy buena, la localización excelente y segura.
Stayed 4 nights in Aug 2025

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the room a lot, it was c by
Stayed 2 nights in Aug 2025

8/10 Good

Lindsay

Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Alexis Ivan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

Very professional and friendly staff
Stayed 1 night in Jul 2025

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Juancarlo, New Orleans

Stayed 1 night in Jul 2025

10/10 Excellent

Zaymar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Salvador

Stayed 1 night in Jul 2025

10/10 Excellent

rogger

Stayed 2 nights in Jun 2025

10/10 Excellent

Dohrys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está bien localizada , tiene restaurante y un rooftop muy bonito . El desayuno súper completo y muy bueno . Muy agradable el hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Wimberg

Stayed 1 night in Jul 2025

10/10 Excellent

Ariel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place. Nest door to a shopping center, safe , the place is well maintained and spotless clean.
Stayed 3 nights in Jul 2025