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Alajuela City Hotel & Guest House

2.5 star property

Photo gallery for Alajuela City Hotel & Guest House

Garden
Front of property
Courtyard
Lobby
Garden

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Parking available
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Avenida 3, Calles 2 y Central, 25 Este de Museo Juan Santamaria, Alajuela
  • Place, Central Park
    ‪2 min walk‬
  • Place, Alajuela Cathedral
    ‪2 min walk‬
  • Place, Juan Santamaría Park
    ‪6 min walk‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪5 min drive‬

Room options

View all photos for Classic Room, Private Bathroom

Classic Room, Private Bathroom

Classic Room, Private Bathroom

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Deluxe Room, Private Bathroom

Deluxe Room, Private Bathroom

Deluxe Room, Private Bathroom

7.8 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Room, Private Bathroom (Superior Room)

Superior Room, Private Bathroom (Superior Room)

Superior Room, Private Bathroom (Superior Room)

9.6 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room - Shared Bathroom

Comfort Room - Shared Bathroom

Comfort Room - Shared Bathroom

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Economy Room - Shared Bathroom

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Economy Room - Shared Bathroom

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

Alajuela

A stay at Alajuela City Hotel & Guest House places you in the heart of Alajuela, steps from Central Park and a 2-minute drive from City Mall. .This hotel is 4.8 mi (7.7 km) from Rescate Wildlife Rescue Center and 4.8 mi (7.8 km) from Parque Viva.

What's nearby

  • Central Park - 2 min walk - 0.2 km
  • Alajuela Cathedral - 2 min walk - 0.2 km
  • Juan Santamaría Park - 6 min walk - 0.6 km
  • Estadio Alejandro Morera Soto - 10 min walk - 0.8 km
  • City Mall - 19 min walk - 1.6 km

Getting around

  • San Antonio de Belen Station - 18 min drive
  • Juan Santamaria Intl. Airport (SJO) - 8 min drive

Restaurants

  • ‪Rest. Primer Sabor - ‬1 min walk
  • ‪Soda la Cruz Roja - ‬4 min walk
  • ‪Cevichera Junior - ‬4 min walk
  • ‪Café Delicias - ‬2 min walk
  • ‪Heladeria Fantasia - ‬2 min walk

About this property

Alajuela City Hotel & Guest House

Alajuela City Hotel & Guest House offers 12 accommodations with hair dryers and ceiling fans. This Alajuela hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include showers. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 12 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, hair dryers, and toothbrushes and toothpaste. Conveniences include ceiling fans and blackout drapes/curtains, and housekeeping is provided daily.
Pamper yourself with onsite massages or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite from the snack bar/deli serving guests of Alajuela City Hotel & Guest House.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 10 per night)
  • Onsite parking available only on request
  • Secured parking on site (USD 10 per night)
  • Limited on-site self parking

Food and drink

  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily) (for a fee)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Secured self parking fee: USD 10 per night
  • Nearby parking fee: USD 10 per night(328 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: USD 2.26 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Los Volcanes Alajuela
Los Volcanes Alajuela
Hotel Los Volcanes
Alajuela City & Alajuela
Alajuela City Hotel & Guest House Hotel
Alajuela City Hotel & Guest House Alajuela
Alajuela City Hotel & Guest House Hotel Alajuela

Alajuela City Hotel & Guest House Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 356 out of 509 reviews
Rating 8 - Good. 106 out of 509 reviews
Rating 6 - Okay. 27 out of 509 reviews
Rating 4 - Poor. 8 out of 509 reviews
Rating 2 - Terrible. 12 out of 509 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

seamus

Stayed 3 nights in Nov 2025

10/10 Excellent

Rita

Stayed 1 night in Dec 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, excellent staff, and great breakfast! Pura Vida
Stayed 1 night in Dec 2025

10/10 Excellent

Quentin

Stayed 1 night in Dec 2025

2/10 Terrible

Tara

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel was a weird hotel . They got all my info and get a extra money from me, after i book from Expedia, and i notice they got extra money from me, and they gave the dirty room ,with the hair on the bed a bed sheets was not clean, and fron desck person ask me i have to chose the break fast time and he even ask i have to chose what kind breakfast i want yo eat for tomorrow, for my brakfast time when i got there 15 minutes late they already put all my brakfast on the table and brakfast was cold already, they will give u no fresh eggs, even fruits come fro. Cane noting is fresh, the fro. Desk after i told him about hair it was on my bed, he came in my room and with his phone light searching for the hair on the floor, he ask me where is it, i told him i drop it on the floor he was keep searching to find the hair, i ask him this room is like the prison and the wall is to old, and look was so bad, and i ask if he has another room he said he has he show me last room , and he said this room has t.v and it cost $120 another old room even he said he can't give me this room with the same price because maybe someone come in the hotel at midnight and he will lose $50 , i never recommend to go to this hotel, doesn't have anything , even parking, they just want to charge the people over this old amd nasty places, and nasty breakfast, they put the note around the coffee, u can refill your coffee for free, they are so cheap people, coffee everywhere is free, they are so cheap.
Stayed 1 night in Dec 2025

8/10 Good

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Nov 2025

4/10 Poor

Karina

Stayed 2 nights in Nov 2025

10/10 Excellent

Kirstie

Travelled with group
Liked: Cleanliness, staff & service, amenities
Extremely helpful and friendly staff. Tasty breakfast. Great location.
Stayed 1 night in Nov 2025

10/10 Excellent

Melanie

Stayed 1 night in Nov 2025

10/10 Excellent

EDER NOE

Stayed 3 nights in Nov 2025

8/10 Good

Amber

Travelled with family and small children
Staff was so friendly and helpful! Rooms were nice and clean and the breakfast they made us in the morning was incredible! Highly recommend if you just need a night to stay close to the airport.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great AC,room was clean,included breakfast was perfect
Stayed 1 night in Nov 2025

10/10 Excellent

Caleb

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable. Owner and staff were friendly and helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities
Nice staff, charming inner court.
Stayed 1 night in Oct 2025

10/10 Excellent

Alina

Stayed 1 night in Oct 2025

10/10 Excellent

Melissa

Stayed 1 night in Oct 2025

10/10 Excellent

Bismarck

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax and great service.
Stayed 1 night in Oct 2025

10/10 Excellent

Lena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had to share one outlet in the bathroom. That was the only downside! There was one by my bed but I had the wrong type of charger for it.
Stayed 1 night in Oct 2025

8/10 Good

Gary

Stayed 1 night in Oct 2025

10/10 Excellent

Marco Vinicio Araya

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous! In love with this place and everybody is wonderful and services are amazing.
Stayed 1 night in Oct 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities
Everything
Stayed 4 nights in Aug 2025

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortabe, eclectic ambiance and the staff is lovely! I stayed overnight to be close to the airport and it was perfect. Only an 8 minute taxi ride. The beds were very comfortable and everything was very clean. Breakfast was delicious (eggs with spinach, tomatoes & onion) & fresh. Lots of shopping and restaurants choices all in walking distance as well as a beautiful park in the town center a few blocks away. Great place to sit and feed the pigeons! I can highly recommend this hotel and would definitely stay again.
Stayed 1 night in Sep 2025

2/10 Terrible

Andre

Disliked: Cleanliness, staff & service, property conditions & facilities
Toilet doesn’t not flush toilet
Stayed 1 night in Sep 2025

10/10 Excellent

Johnnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful when we were having trouble locating the hotel and gave excellent recommendations for places to stop and visit on our way to Fortuna! Delicious breakfast and clean rooms
Stayed 1 night in Aug 2025