City Express by Marriott San Jose Costa Rica

3.0 star property

Photo gallery for City Express by Marriott San Jose Costa Rica

32-inch flat-screen TV with cable channels, TV
Garden
Room, 1 Queen Bed
Down duvets, in-room safe, desk, iron/ironing board
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
Diagonal a McDonalds, del Centro Comercial Real Cariari, Ulloa, Heredia, 40101
  • Place, Plaza Real Cariari
    ‪2 min walk‬
  • Place, Casino Fiesta Heredia
    ‪3 min walk‬
  • Place, Costa Rica Convention Center
    ‪13 min walk‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪10 min drive‬

Room options

Room, 2 Double Beds

9.0 out of 10
Wonderful
(12 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed

8.8 out of 10
Excellent
(15 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed

Room, 1 Single Bed

  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

About the area

Ulloa

Located in Ulloa (Ciudad Cariari), City Express by Marriott San Jose Costa Rica is within a 10-minute drive of Costa Rica Convention Center and City Mall. .This hotel is 6.7 mi (10.7 km) from Museum of Costa Rican Art and 7.9 mi (12.8 km) from Spirogyra Butterfly Garden.

What's nearby

  • Plaza Real Cariari - 2 min walk - 0.2 km
  • Casino Fiesta Heredia - 3 min walk - 0.3 km
  • Cariari Bowling Center - 5 min walk - 0.4 km
  • Cariari Golf Course - 9 min walk - 0.8 km
  • Costa Rica Convention Center - 13 min walk - 1.1 km

Getting around

  • San Antonio de Belen Station - 8 min drive
  • Juan Santamaria Intl. Airport (SJO) - 11 min drive

Restaurants

  • ‪Deck Cafe - ‬3 min drive
  • ‪McDonald's - ‬1 min walk
  • ‪Taco Bell - ‬2 min walk
  • ‪Lima Picante - ‬2 min walk
  • ‪Splash Bar - ‬16 min walk

About this property

City Express by Marriott San Jose Costa Rica

Hotel with free breakfast, near Costa Rica Convention Center
City Express by Marriott San Jose Costa Rica offers 134 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Ulloa hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 12 years old are not allowed in the fitness facility without adult supervision. Guests under 13 years old are not allowed in the fitness facility.

Make yourself at home in one of the 134 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free international calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area. Additional features at this hotel include a banquet hall and a vending machine.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available on request).
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 5:00 PM at scheduled times and on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2012
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
Guests under 13 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the fitness facility with adult supervision

Property is also known as

Jose Aeropuerto Hotel
Jose Aeropuerto Hotel City Express San
City Express San Jose Airport Hotel San Antonio de Belen
City Express San Jose Airport Hotel
City Express San Jose Airport San Antonio de Belen
City Express San Jose Airport
City Express San Jose Airport Hotel Ciudad Cariari
City Express San Jose Airport Ciudad Cariari

City Express by Marriott San Jose Costa Rica Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 513 out of 1005 reviews
Rating 8 - Good. 308 out of 1005 reviews
Rating 6 - Okay. 109 out of 1005 reviews
Rating 4 - Poor. 39 out of 1005 reviews
Rating 2 - Terrible. 36 out of 1005 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and helpful. Checking in and out was very easy and the consierge spoke excellent English.
Stayed 1 night in Sep 2025

10/10 Excellent

Karri

Liked: Cleanliness, staff & service, property conditions & facilities
I Thank you for the transportation to and from the airport.
Stayed 1 night in Sep 2025

10/10 Excellent

Nathan

Travelled with partner
Clean room and friendly staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to shopping and restaurants
Stayed 1 night in Sep 2025

10/10 Excellent

FABIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Genaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option close to the Airport. Shuttle service begins at 6:00 AM every 1 hour
Stayed 1 night in Aug 2025

10/10 Excellent

Ganesh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent. Clean and comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Ganesh

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable. Location was great.
Stayed 1 night in Aug 2025

10/10 Excellent

Jorge

Stayed 1 night in Aug 2025

10/10 Excellent

Jorge

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and very organized! In Spanish we say the three B’s Bueno, Bonito y Barato!
Stayed 1 night in Aug 2025

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful
Stayed 1 night in Aug 2025

10/10 Excellent

Mario, San Jose

Liked: Amenities
Very good
Stayed 1 night in Aug 2025

10/10 Excellent

Muhammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Lady

Stayed 1 night in Aug 2025

8/10 Good

Andrew

Business traveller
Liked: Staff & service, property conditions & facilities
Overall it's good value for the money. The hotel claims to be four star but that's ridiculous. It's more two or three star. The rooms are fine but very basic. The full breakfast is outstanding.
Stayed 3 nights in Aug 2025

4/10 Poor

Christi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

There are better options

We emailed asking for an airport pickup. Admittedly, when I didn’t hear back I should have called but I didn’t. I called on arrival in San Jose. The lady who answered the phone checked the email and said she saw my email request but it was too late so we would need to pay $25 for a shuttle. A taxi was $20. The lady was unapologetic and quite rude she was at the front desk when we arrived. There was a man there as well and he was much nicer. The room was dirty, with a lot of hair and other stuff under the beds. The beds were not completely. It is far from the airport. I would not recommend staying here. There are better options closer to the airport. Marriott should be ashamed to have their name on this property. One positive thing was the lady at the front desk at checkout- she was very kind and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
The room was comfortable and the staff was friendly.
Stayed 1 night in Jul 2025

8/10 Good

jose

Stayed 1 night in May 2025

8/10 Good

Sharon W

Travelled with family
Liked: Staff & service, property conditions & facilities
Clean and air conditioning worked in rooms.However rooms were small as well as the beds. Staff was nice some spoke and understood English. Breakfast was very good. Priced very affordable walking distance for food.
Stayed 2 nights in Jul 2025

8/10 Good

Christian

Great staff and good breakfast
Stayed 1 night in Jul 2025

8/10 Good

Juan Octavio

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good Price to Experience Ratio, Eveything was OK
Stayed 5 nights in Jul 2025

10/10 Excellent

Alesea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were able to check in early, that was very appreciated because we left before 6 AM so we were able to go do things around SJ versus waiting around for our room. Very easy to book a room and to get transportation to the airport early. Thank you staff!
Stayed 1 night in Jul 2025

10/10 Excellent

Yaroslaw

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Enrique

Business traveller
Stayed 3 nights in Jun 2025

10/10 Excellent

Valeria

Stayed 1 night in Jun 2025