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The Stay

2.0 star property

Photo gallery for The Stay

Exterior
Deluxe Double Room | Living area
Deluxe Double Room
Deluxe Double Room | Bathroom
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View map
104 Avenida 39, 10109, San José, San Jose, 10109
  • Place, Multiplaza Mall Escazu
    ‪1 min drive‬
  • Place, Avenida Escazú Shopping Center
    ‪3 min drive‬
  • Place, Hospital Cima San José
    ‪3 min drive‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

San José

Located in San José (Pavas), The Stay is within a 10-minute drive of Sabana Park and National Stadium of Costa Rica. .This hotel is 5.5 mi (8.9 km) from Multiplaza Mall Escazu and 2 mi (3.2 km) from U.S. Embassy San José.

What's nearby

  • Plaza Itskazú - 13 min walk - 1.1 km
  • Multiplaza Mall Escazu - 1 min drive - 1.1 km
  • Plaza Tempo - 2 min drive - 2.1 km
  • Avenida Escazú Shopping Center - 3 min drive - 2.5 km
  • Hospital Cima San José - 3 min drive - 2.5 km

Getting around

  • Jacks Station - 6 min drive
  • Juan Santamaria Intl. Airport (SJO) - 30 min drive

Restaurants

  • ‪La Oliva Verde - ‬10 min drive
  • ‪The Market - ‬10 min drive
  • ‪Starbucks - ‬10 min drive
  • ‪Starbucks - ‬9 min drive
  • ‪Rosti - ‬10 min drive

About this property

The Stay

The Stay offers 4 accommodations. Accommodations offer separate sitting areas and include desks. Televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Make yourself at home in one of the 4 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.
Take in the views from a garden and make use of amenities such as concierge services and a picnic area.
Featured amenities include a business center, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available on request).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • Offsite parking available (USD 6 per day); reservations required
  • Return airport shuttle (surcharge) from 7:00 AM to midnight at scheduled times and on request

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden
  • Picnic area

Accessibility

  • No lift

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Entertainment

  • Cable channels

More

  • Desk
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 20 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 30 (one-way), (up to 18 years old)
  • Nearby parking fee: USD 6 per day (656 ft away)
  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

The Stay Hotel
The Stay San José
The Stay Hotel San José

The Stay Reviews

Reviews

6.2
Rating 10 - Excellent. 11 out of 31 reviews
Rating 8 - Good. 4 out of 31 reviews
Rating 6 - Okay. 3 out of 31 reviews
Rating 4 - Poor. 2 out of 31 reviews
Rating 2 - Terrible. 11 out of 31 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Francheska

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Sucio
Stayed 1 night in Nov 2025

2/10 Terrible

Favian

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was terrible. It was in a bad part of town, and the smell from the room was really awful. The water never got warm, and the humidity mixed with no AC made it even worse. There was no air conditioning, and we never saw anyone at the reception desk. At one point, we caught the staff smoking weed on the balconies because we're pretty sure only staff lives in the bigger rooms with balconies. We were only able to stay two nights and booked elsewhere after those two nights. If I could rate this place 0 stars, I would. I'm usually not a fan of leaving low reviews, but this place was so bad that I felt compelled to. I wouldn't recommend this place to anyone, especially tourists. It's in a bad part of town and far from most tourist attractions. We used Uber most of the time, and at least four or five people recommended us not to stay here because of cartel activity. Yes the pictures look nothing like that in person. Photos are catfish. You can also hear everything from your room from traffic to dogs barking.
Stayed 5 nights in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
The place is just great next time. I’m back in San Jose from Guanacaste, I’ll stay here thank you very much. Tell the Hotel they do a great job and Byron the manager was excellent.
Stayed 1 night in Jul 2025

2/10 Terrible

Luis

Stayed 1 night in Apr 2025

2/10 Terrible

Bill

Business traveller
Liked: Cleanliness
Disliked: Room comfort

Would not recommend

The room was clean and the facility is secure. But that’s about all I can say that is good. The bed was like sleeping on concrete and the noise makes sleeping hard. There is a major road next to the hotel and the road traffic makes it impossible to sleep at night. And the water is the bathroom shower is just a little less than lukewarm. So if you are looking for a room that has no hot water, a hard bed and is impossible to sleep in because of the road traffic, then this is the place for you. If you don’t want that, look elsewhere.
Stayed 1 night in Mar 2025

10/10 Excellent

Danaiko

Stayed 1 night in Jan 2025

6/10 Okay

samanta

Travelled with group

Que barrio!

Ta bueno pero el barrio es complicado
Stayed 1 night in Jan 2025

6/10 Okay

Juan Lopez

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
There was no checkout service waited for 30 minutes at front counter I left without checking out because my Uber was outside waiting for me. Left the keys on the counter . I rang the doorbell and I also contacted them on WhatsApp with no response
Stayed 11 nights in Dec 2024

4/10 Poor

ricardo, buenos aires

Travelled with family
Didnt accept to talk with me. Just call me. or send and email
Stayed 1 night in Sep 2024

10/10 Excellent

Devin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property but not very central to the middle of San Jose.
Stayed 1 night in Jul 2024

10/10 Excellent

Devin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel rooms are clean, staff is very nice, and beds are comfortable. It is very basic but a good spot for the budget traveler.
Stayed 1 night in Jul 2024

2/10 Terrible

Peru

Disliked: Staff & service, amenities, property conditions & facilities
Office hours are 8am-9pm. So, I arrived at 2am. The inn is in the hood in the middle of nowhere. Doors were locked. No one answered the doorbell or picked up phone. After an hour in the streets, a resident let me in. Slept in lobby. Got room, but smelled funny. The bathroom smelled like sewage, but that wasn’t it. Something died in the night stand. Far from anything and taxis are expensive.
Stayed 3 nights in Jul 2024

4/10 Poor

Khimea

Travelled with partner, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Would definitely recommend NOT staying here. We had no hot water, the agent at the desk didn't speak any English so it was very hard to communicate even though their website states they speak English, Spanish, and a third language, which I can't remember. No one is ever at the front desk to assist, even though it says 15/7 staff. The website also says they offer off-site parking which is not true. We had to find a nearby parking garage to park at for the one night we spent. It is far from the city center and most attractions. We ended up checking out after just one night but we're supposed to be there for 5. Choose somewhere else to stay. Overall a very disappointing experience.
Stayed 5 nights in May 2024

10/10 Excellent

daniele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good deal

Super cheap, clean and tidy. There is a parking fairly cheap and very close. Only downside, the bed is not too comfy.
Stayed 2 nights in Apr 2024

8/10 Good

Perri

Travelled with family
Liked: Cleanliness, staff & service

Mosquitos killed the 5 stars

the MOSQUITOS AND THE STRANGE SMELLS COMING FROM THE BATHROOM SINK- everything else was above board. We kept the windows shut and they still made their way in- otherwise great hotel
Mosquitos
Stayed 6 nights in Apr 2024

8/10 Good

Perri

Travelled with family
Liked: Cleanliness, staff & service

Mosquitos killed the 5 stars

The stay was easy except for the MOSQUITOS AND THE STRANGE SMELLS COMING FROM THE BATHROOM SINK- everything else was above board. We kept the window shut and they still made their way in-
Mosquitos
Stayed 6 nights in Apr 2024

10/10 Excellent

Exodus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hideaway stay more than expected

We got in late it was perfect and looks and feels great worth ever penny. The cheaper clean the better comfortable the water is hot people are friendly it’s a beautiful cute little small boutique hotel and it’s across the street from a pool.
Stayed 1 night in Apr 2024

10/10 Excellent

Exodus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We got in late it was perfect and looks and feels great worth ever penny
Stayed 1 night in Apr 2024

10/10 Excellent

Albert, lynchburg

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Mar 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
small room but very clean. Bathroom OK, clean towels. Furnishings... basic but at this price for the room it's ok. Very busy and very noisy street. No restaurants, grocery store nearby. No private parking, we park on the street. Courteous and welcoming staff. Living room and fridge in common.
Stayed 1 night in Feb 2024

8/10 Good

Pablo Ernesto Minero

Stayed 1 night in Nov 2025

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es una zona insegura de pavas pero tiene mucha seguridad la propiedad tranquila y económica :)
Stayed 3 nights in Apr 2025

2/10 Terrible

CARLOS

Disliked: Cleanliness, staff & service, property conditions & facilities
NI OPINAR ES BUENO LA PEOR EXPERIENCIA DE MI VIDA.
Stayed 4 nights in Dec 2024

10/10 Excellent

Karin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sehr zuvorkommendes Personal, sichere Gegend
Stayed 1 night in Oct 2024

2/10 Terrible

Melissa

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2024