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AC Hotel by Marriott San Juan Condado

4.0 star property

Photo gallery for AC Hotel by Marriott San Juan Condado

Outdoor pool
Suite, 1 Bedroom, Non Smoking, Balcony | View from room
Property amenity
City view
Lunch and dinner served, Spanish cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available

Explore the area

Map
1369 Ashford Avenue, San Juan, 00907
  • Condado Beach
    ‪3 min drive‬
  • Pan American Pier
    ‪4 min drive‬
  • Puerto Rico Convention Center
    ‪4 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(60 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

8.8 out of 10
Excellent
(140 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

8.8 out of 10
Excellent
(13 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Balcony

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

Suite, 1 Bedroom, Non Smoking, Balcony

Suite, 1 Bedroom, Non Smoking, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 58 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony (Hearing Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony (Hearing Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking, Balcony

8.0 out of 10
Very good
(18 reviews)
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Partial Ocean View

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking, Partial Ocean View

7.6 out of 10
Good
(5 reviews)
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

View from room

Hilton Garden Inn San Juan Condado

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
4.4 out of 5, Excellent, (875)
The price is NZ$613
for 1 room
includes taxes & fees
4 Jul - 5 Jul
Hilton Garden Inn San Juan Condado

About the area

San Juan

With a stay at AC Hotel by Marriott San Juan Condado in San Juan (Condado), you'll be a 5-minute drive from Pan American Pier and 5 minutes from Puerto Rico Convention Center. .This eco-certified hotel is 1 mi (1.7 km) from Condado Beach and 2.8 mi (4.5 km) from Port of San Juan.

What's nearby

  • Casino del Mar at La Concha Resort - 9 min walk - 0.8 km
  • Condado Beach - 3 min drive - 1.7 km
  • Pan American Pier - 4 min drive - 2.9 km
  • Puerto Rico Convention Center - 4 min drive - 3.3 km
  • Port of San Juan - 5 min drive - 4.9 km

Getting around

  • Domenech Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 25 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Cayo Caribe Condado - ‬3 min walk
  • ‪Red Coral Lounge - ‬4 min walk
  • ‪The Place - ‬1 min walk
  • ‪Pinky’s - ‬1 min walk

About this property

AC Hotel by Marriott San Juan Condado

Eco-certified hotel with a fitness center and a 24-hour front desk
AC Hotel by Marriott San Juan Condado offers 233 accommodations with safes and complimentary bottled water. Rooms open to balconies. Smart televisions come with premium cable channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 233 guestrooms featuring refrigerators and Smart televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a banquet hall.
For lunch or dinner, stop by La Bodeguita De Manolo, a restaurant that specializes in Spanish cuisine. You can also grab snacks at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in San Juan? This hotel has 3195 square feet (297 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
La Bodeguita De Manolo - This restaurant specializes in Spanish cuisine and serves lunch and dinner.
Sobao by Los Cidrines - This coffee shop serves breakfast, lunch, and light fare. Open daily.
Bar.C.Lona - Onsite rooftop bar. Open daily.
AC Kitchen - This buffet restaurant serves breakfast only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (USD 25 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AC Kitchen
  • Bar.C.Lona
  • La Bodeguita De Manolo
  • Sobao by Los Cidrines

Things to do

  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 3,195 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Netflix
  • Pay films
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per night
  • Destination fee: USD 49.05 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 25.00 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a deadbolt lock
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has a strict no-smoking policy. Violators will be subject to penalties of 350 USD.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ambassador Plaza Hotel
Ambassador Radisson
Hotel Radisson Ambassador
Radisson Ambassador
Radisson Ambassador Plaza Casino
Radisson Ambassador Plaza Casino San Juan
Radisson Ambassador Plaza Hotel
Radisson Ambassador Plaza Hotel & Casino
Radisson Ambassador Plaza Hotel & Casino San Juan
AC Hotel Marriott San Juan Condado
Radisson Ambassador Plaza Hotel And Casino San Juan
Radisson San Juan
San Juan Radisson
AC Hotel Marriott Condado
AC Marriott San Juan Condado
AC Marriott Condado
Ac By Marriott Juan Condado
AC Hotel by Marriott San Juan Condado Hotel
AC Hotel by Marriott San Juan Condado San Juan
AC Hotel by Marriott San Juan Condado Hotel San Juan

AC Hotel by Marriott San Juan Condado Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 666 out of 1168 reviews
Rating 8 - Good. 239 out of 1168 reviews
Rating 6 - Okay. 133 out of 1168 reviews
Rating 4 - Poor. 62 out of 1168 reviews
Rating 2 - Terrible. 68 out of 1168 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Coral

Liked: Cleanliness, staff & service
The street in front of the hotel and parking was under construction. Also, the ambience and smell was unpleasant. There is a scent of cigarettes or vaping everywhere.
Stayed 1 night in Mar 2025

8/10 Good

Marla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five minute walk to the beach, but you cannot see the beach for the hotel
Stayed 5 nights in Mar 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 6 nights in Mar 2025

10/10 Excellent

Renata

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very convenient. The staff was very friendly and personable. I enjoyed my four nights. I will definitely stay again.
Stayed 1 night in Mar 2025

8/10 Good

Erica

Liked: Cleanliness, property conditions & facilities
Property was clean and enjoyed our stay everything was fine besides being overcharged then charged double in resort fees
Stayed 2 nights in Mar 2025

2/10 Terrible

Marilyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Constantine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

6/10 Okay

Angela

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Tony

Liked: Cleanliness, staff & service
Water was not hot it was warm. I was told they would show me how to turn on the hot water and they never did.
Stayed 3 nights in Jan 2025

6/10 Okay

Sid

Travelled with family
Liked: Cleanliness
They didn't have hot water
Stayed 4 nights in Mar 2025

2/10 Terrible

Debra

Disliked: Cleanliness, amenities, property conditions & facilities
When I checked in there was construction at the front entrance so I was dropped off and made to walk around to the front entrance and lobby. Day 1..no hot water in shower and clogged sink. Day 2..same Day 3..same so i finally said something. No one fixed clogged sink No hot water. I was there Thursday morning until Monday afternoon. No Hot Water. Its a MARRIOTT. DO BETTER. But they wont so stay clear of this hotel.
Stayed 4 nights in Mar 2025

4/10 Poor

GINGER, COXS CREEK

Travelled with partner
Disliked: Amenities, property conditions & facilities
The hot water didn’t work. They give you $45 credit to use at the bar/restaurant, but charge a $45 resort fee, basically forcing you to spend the $45. There was construction so there was no easy way to get in and out of the hotel. For $400 a night just expected more.
Stayed 1 night in Mar 2025

8/10 Good

David

Stayed 4 nights in Feb 2025

4/10 Poor

David

I'd like to rate this property higher because the staff was really good and the rooms were decent. But watch out for the hidden resort fee in the fine print. They issue credits for certain things in return but it amounts to forcing people into their undeservedly expensive restaurants.
Stayed 1 night in Feb 2025

10/10 Excellent

Andy

Stayed 7 nights in Mar 2025

8/10 Good

Ariella, miami

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean installation. Comfortable room. Centric location
Stayed 4 nights in Dec 2024

4/10 Poor

Kimberly

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No hot water. Hotel entrance closed due to loud construction daily. One elevator not working. First time very disappointed with a Marriott property.
Stayed 5 nights in Mar 2025

2/10 Terrible

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia sold me 2 rooms that did not exist. When i went to check in the hotel said that they were sold out and found us other accommodations.
Stayed 1 night in Mar 2025

10/10 Excellent

Sofia

Stayed 1 night in Mar 2025

8/10 Good

Karen

Stayed 4 nights in Feb 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Common areas could use a refresh. There is only one elevator, no outside benches. Check in was challenging.
Stayed 2 nights in Feb 2025

4/10 Poor

Eric S

Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Cindy

Stayed 4 nights in Feb 2025

10/10 Excellent

JASON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good to go
Stayed 4 nights in Feb 2025

4/10 Poor

Siarra Shantal, Wareham

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Over charged me on my deposit/resort fees.
Stayed 3 nights in Feb 2025