4/10 Poor
Kelani Savaii
Travelled with family
19 Dec 2025
Disliked: Cleanliness
The pool, beach & aesthetics of the hotel were beautiful but there were a lot of lacking areas… Right when we got in the room we tried to put our clothes away & the drawers were all broken therefore unable to open, we also wanted to use the safe box for passports/cash which also did not work, we tried to use the phone to call the front desk or anyone and the phone didn’t work either. We then went to the front desk to let her know about these issues & she told us that the maintenance guy had left so we would have to wait til the next day. She didn’t try to accommodate or support us in any way more just tried to shoo us off. Also for our first 3 days of the stay we did not receive any housekeeping & when we finally did they never switched out any sheets or blankets just made the bed and tidied up a little. The last thing was our room had mold on the walls and smelled of mildew it was so humid and wet feeling even after we opened all the windows and turned on the A/C the bed would literally feel wet anytime we laid in it. I don’t want to be negative & i’m not usually one to leave a review like this but I just wanted to make people aware because I had seen so many tiktok’s about this hotel & how nice it was when in reality it has many issues. 4/10 wouldn’t recommend.
Kelani Savaii
Stayed 6 nights in Dec 2025


























