Condado Palm Inn San Juan, Tapestry Collection by Hilton

3.0 star property

Photo gallery for Condado Palm Inn San Juan, Tapestry Collection by Hilton

Relax on the beach with sun loungers under shade, overlooking the ocean and palm trees.
Relax by the serene pool surrounded by lush greenery and modern outdoor furniture.
Enjoy meals in a stylish dining area with large windows offering views of the surrounding area.
Relax in a stylish room with a large bed, sofa, and armchairs, plus a flat-screen TV and a side table.
Welcome to Condado Palm, where a modern design meets a serene garden setting.

Popular amenities

  • Bar
  • Breakfast available

Explore the area

Map
55 Condado Avenue, San Juan, 00908
  • Casino del Mar at La Concha Resort
    ‪2 min walk‬
  • Condado Beach
    ‪18 min walk‬
  • Pan American Pier
    ‪3 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪9 min drive‬

Room options

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, City View

  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Tower

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Ocean View

9.0 out of 10
Wonderful
(6 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Tower

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Penthouse)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Ocean View

9.2 out of 10
Wonderful
(7 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Tower

8.4 out of 10
Very good
(20 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

San Juan

With a stay at Condado Palm Inn San Juan, Tapestry Collection by Hilton, you'll be centrally located in San Juan, a 5-minute walk from Parque La Ventana al Mar and 11 minutes by foot from Plaza del Mercado. .This hotel is 0.8 mi (1.3 km) from Condado Beach and 1.1 mi (1.8 km) from Museo de Arte de Puerto Rico.

What's nearby

  • Casino del Mar at La Concha Resort - 2 min walk - 0.3 km
  • Plaza del Mercado - 8 min walk - 0.7 km
  • Museo de Arte de Puerto Rico - 14 min walk - 1.2 km
  • Condado Beach - 18 min walk - 1.5 km
  • Pan American Pier - 3 min drive - 2.3 km

Getting around

  • Domenech Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 26 min drive

Restaurants

  • ‪Chocobar Cortés - ‬1 min walk
  • ‪Tayzan Chinese & Japanese Cuisine - ‬1 min walk
  • ‪Oasis Tapas & Lounge - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Christianson - ‬2 min walk

About this property

Condado Palm Inn San Juan, Tapestry Collection by Hilton

Hotel with an outdoor pool, a quick walk to Parque La Ventana al Mar
Condado Palm Inn San Juan, Tapestry Collection by Hilton offers 151 accommodations with iPod docking stations and safes. Beds feature premium bedding. 37-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 151 guestrooms featuring refrigerators and LCD televisions. Satellite programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite with Cuban cuisine at Ropa Vieja, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in San Juan? This hotel has 388 square feet (36 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Ropa Vieja - This restaurant specializes in Cuban cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Chocobar Cortes - This coffee shop serves breakfast, brunch, and lunch. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 27.88 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 24.56 for adults and USD 24.56 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chocobar Cortes
  • Ropa Vieja

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Free bicycle rentals
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 388 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool loungers

Accessibility

  • Lift

More

  • 18 floors
  • 2 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable/satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 14 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 24.56 for adults and USD 24.56 for children
  • Self parking fee: USD 27.88 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

24-hour pool access
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Condado Palm
Best Western Condado Palm Inn
Best Western Plus Condado
Best Western Plus Condado Palm
Best Western Plus Condado Palm Inn
Best Western Plus Condado Palm Inn San Juan
Best Western Plus Condado Palm San Juan
Condado Palm Best Western
Condado Palm Inn
Best Western Plus Condado Palm Inn Suites

Condado Palm Inn San Juan, Tapestry Collection by Hilton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 324 out of 603 reviews
Rating 8 - Good. 149 out of 603 reviews
Rating 6 - Okay. 74 out of 603 reviews
Rating 4 - Poor. 32 out of 603 reviews
Rating 2 - Terrible. 24 out of 603 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jerelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Wasn't fond of the resort fee per day but who dsnt. Overall chill and convinent
Stayed 5 nights in Apr 2025

4/10 Poor

Henry

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Check in took way too long. Desk staff extremely nice. Female manager not so much
Stayed 7 nights in Mar 2025

10/10 Excellent

Lana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

4/10 Poor

Olga Nelly

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Majeedah

Liked: Cleanliness, staff & service, property conditions & facilities
Nu
Stayed 2 nights in Apr 2025

8/10 Good

lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the elevators broke in my tower It was very difficult
Stayed 2 nights in Apr 2025

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the area and would actually stay here again. Only thing was our room being right by the elevator which was noisy and our showerss was dripping and you could hear that also. Other than that, I liked it here.
Stayed 3 nights in Apr 2025

8/10 Good

Giovanni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay and can’t wait to come back!
Stayed 4 nights in Apr 2025

8/10 Good

Lidiia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quite noisy in our room because there was a speaker outside, by the pool, that was playing music at night. The music was not intrusive though
Stayed 2 nights in Apr 2025

10/10 Excellent

Frida

Liked: Cleanliness, staff & service, property conditions & facilities
10/10
Stayed 1 night in Apr 2025

8/10 Good

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice and conveniently located to the beach. Only thing that i did not like was the small pool.
Stayed 5 nights in Apr 2025

10/10 Excellent

Shenita M

Stayed 3 nights in Apr 2025

8/10 Good

DELORES

Travelled with family
Liked: Amenities
The warm welcome from the staffs and they were very helpful I disagree on paying for breakfast because the rate is too high
Stayed 4 nights in Apr 2025

8/10 Good

Barbara

Liked: Staff & service
Great stay. Great location. Bathroom could’ve been a little cleaner
Stayed 2 nights in Apr 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A block off the beach! Hotel facilities good, clean, kinda what you would expect, No bad surprises. The beach is beautiful, with an area for the hotel’s guests. There is an awesome chocolate shop just off hotel’s lobby. I’ll be back to stay at Condado Palm in autumn. A
Stayed 4 nights in Feb 2025

10/10 Excellent

Thomas

Stayed 1 night in Apr 2025

10/10 Excellent

Philis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Cynthia

Disliked: Amenities
Tired facility in need of updating, with few amenities, but friendly and helpful, staff in a convenient tourist area, within a quick walk to sand and restaurants. Overpriced but not a bad choice given the circumstances we were in (island-wide blackout)
Stayed 3 nights in Apr 2025

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
I loved my room. It was very spacious and had everything I needed space wise. AC was nice and cold/adjustable. Bathroom was well stocked with towels. Floors were a bit on the dirty side int room but I just wore slides in the room to counter. I wipe down my rooms with disinfectant wipes when I arrive and I have to say nothing really picked up on the wipes, even the bathroom floor! I wish more free amenities were included such as breakfast but the beach and small pool area were cool. The gym was small but empty most of the time. The pool is also very small but I spent more time outside rather than in the hotel area. The coffee shop inside the hotel was delicious but the food wasn't great. The restaurant in the hotel is delicious. Overall I really liked this hotel. The staff was very nice and flexible. I had an issue with a noisy neighbor at 1-2am and they took care of it within 10 minutes for me.
Stayed 4 nights in Apr 2025

10/10 Excellent

patrick

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was a great stay very close to beach and super close to old san juan will stay again when we return .
Stayed 3 nights in Apr 2025

6/10 Okay

Jenna

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Was not clean
Stayed 1 night in Apr 2025

8/10 Good

CHRISTINE

Stayed 1 night in Apr 2025

6/10 Okay

Delany

Travelled with partner
Liked: Staff & service
Mattress was hard. Noisy neighborhood. You heard everything in neighboring rooms, hallways and outside. Every cough, sneeze etc. Water was trickling all night from another room.
Stayed 3 nights in Apr 2025

8/10 Good

Alexandra

Travelled with group
Liked: Cleanliness, staff & service
This is not beachfront property; the beach club is quite far away need to walk around 10-15 minutes. The cleaning staff replaced the towels unnecessarily even though we had them hung up (so much waste!) but never bothered to make the beds in the 3 nights there. Staff was friendly and professional. Cost does not match quality and resort fee is not worth it at all.
Stayed 3 nights in Apr 2025

8/10 Good

Marlone

Travelled with partner
Liked: Staff & service
I feel like they’re a couple things missing, but overall great stay and experience
Stayed 3 nights in Apr 2025