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Ciqala Suites Hotel

4.0 star property

Photo gallery for Ciqala Suites Hotel

Terrace/patio
The Signature Suite
Front of property
Suite, 1 Bedroom | Living area
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly

Explore the area

View map
752 Manuel Fernandez Juncos Ave, San Juan, 00908
  • Place, Puerto Rico Convention Center
    ‪11 min walk‬
  • Place, Pan American Pier
    ‪17 min walk‬
  • Place, Condado Beach
    ‪20 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪10 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(7 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Bathroom

Suite, 1 Bedroom

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed

7.6 out of 10
Good
(14 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for The Signature Suite

The Signature Suite

The Signature Suite

8.2 out of 10
Very good
(10 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • 74 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

8.0 out of 10
Very good
(7 reviews)
  • 158 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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About the area

San Juan

Located in San Juan (Santurce), Ciqala Suites Hotel is within a 15-minute walk of Puerto Rico Convention Center and Pan American Pier. .This hotel is 0.5 mi (0.8 km) from Sheraton Casino and 0.6 mi (1 km) from Distrito T-Mobile.

What's nearby

  • Puerto Rico Convention Center - 11 min walk - 0.9 km
  • Distrito T-Mobile - 12 min walk - 1.0 km
  • Pan American Pier - 17 min walk - 1.4 km
  • Condado Beach - 20 min walk - 1.7 km
  • Casino del Mar at La Concha Resort - 2 min drive - 1.5 km

Getting around

  • Hato Rey Station - 4 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 21 min drive

Restaurants

  • Éter Rooftop & Lounge
  • ‪Casita Miramar - ‬6 min walk
  • ‪Los Pinos Cafe - ‬7 min walk
  • ‪La Isla - ‬4 min walk
  • ‪Pizza e Birra - ‬8 min walk

About this property

Ciqala Suites Hotel

Hotel with free breakfast, 9-minute walk to Sheraton Casino
Ciqala Suites Hotel offers 33 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Memory foam beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 33 individually decorated guestrooms, featuring microwaves and minibars. Your memory foam bed comes with premium bedding. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers.
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. This hotel also features complimentary wireless internet access and concierge services. Getting to the surf and sand is a breeze with the complimentary beach shuttle.
Enjoy Caribbean cuisine at Our SP Floor Lounge, a poolside bar/lounge where you can take in the pool view and dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 10:00 AM.
Our SP Floor Lounge - This poolside rooftop bar specializes in Caribbean cuisine. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Our SP Floor Lounge

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay
  • Service fee: 20 percent

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property is professionally cleaned

We should mention

Pool access available from 7:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

CIQALA
CIQALA Luxury
CIQALA Luxury Suites
CIQALA Luxury Suites Condo
CIQALA Luxury Suites Condo San Juan
CIQALA Luxury Suites San Juan
CIQALA Suites
Ciqala Hotel San Juan
CIQALA Luxury Suites
Ciqala Suites Hotel Hotel
Ciqala Suites Hotel San Juan
Ciqala Suites Hotel Hotel San Juan

Reviews

Ciqala Suites Hotel Reviews

7.8

Good

8.2/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 479 out of 1010 reviews
Rating 8 - Good. 215 out of 1010 reviews
Rating 6 - Okay. 109 out of 1010 reviews
Rating 4 - Poor. 82 out of 1010 reviews
Rating 2 - Terrible. 125 out of 1010 reviews

Reviews

2/10 Terrible

Chimaobi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
$103 hidden services fee upon arrival
Stayed 4 nights in Jul 2025

10/10 Excellent

Alejandra

Stayed 2 nights in Jul 2025

10/10 Excellent

Ashley, Killeen

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located to everything we wanted to do, had complimentary breakfast delivered every morning and parking was easily accessible.
Stayed 3 nights in Jul 2025

10/10 Excellent

Megan

Stayed 2 nights in Jul 2025

10/10 Excellent

Anastasia

Stayed 5 nights in Jul 2025

10/10 Excellent

Sheila

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hotel with great amenities. Room was super spacious with a kitchenette and spa bathtub that my enjoyed a lot. Will stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Cynthia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location with in walking Distance of some restaurants and stores. Hotel was clean and had a nice infinity pool
Stayed 5 nights in Jul 2025

10/10 Excellent

Angel

Stayed 4 nights in Jul 2025

10/10 Excellent

GLADYS MARGARITA, CORDOVA

Stayed 6 nights in Jul 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
I just spend on night here but everything from check in to the complimentary breakfast has bean excellent. I would stay here again and gladly recommend for anyone to stay here.
Stayed 1 night in Jul 2025

10/10 Excellent

Teresa Jesus Mora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean and welcoming place, close to all atractions and point of interest. We were upgraded to VIP, exelent beautiful place, exelent view, all accomotations and comfort included.
Stayed 3 nights in Jun 2025

8/10 Good

Alejandro, Malden

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent communication, las minute trip arriving after midnight, greeted pleasantly, we were able to quickly access our room as we had filled out the form they sent out in advanced. Free breakfast option sent out to your room and you get to choose what you’d like through a link. Breakfast was decent, balanced with options and tasty. Spacious room with hot tub, kitchen, mini bar, comfy bed, room service was a no show, we were only asked if we needed out sheets changed and got new towels one day, but didn’t receive service on the other days. AC worked perfectly, you need it badly as the heat will consume you if you don’t have a good unit. Didn’t get to experience the roof top, but the views at night from up there are a can’t miss.
Stayed 3 nights in Jun 2025

10/10 Excellent

SeDeris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly a hidden gem, rooftop restaurant/pool was the highlight of the stay, staff was amazing, will come back time
Stayed 5 nights in May 2025

2/10 Terrible

Joshua

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Emily Diaz

Liked: Cleanliness, amenities, property conditions & facilities
It is an excellent spot for short stays or getaways. Very nice, and clean.
Stayed 2 nights in May 2025

6/10 Okay

Robert David

There's a lot to say about this place for starters if you go through Expedia just know that they're going to charge you the 20% when you get there so don't do that do not get the the all-inclusive breakfast because it is definitely not worth the extra money I suggest going out to eat the staff were really nice and very kind I love that there is a pool on the roof but remember that they also have a restaurant on the roof so it's a little much when you're trying to go and relax in a pool with a ton of people watching you while they're eating all in all though it was it was a decent place to stay I would definitely stay there again like I said just don't go through Expedia and don't pay more for the breakfast
Stayed 5 nights in May 2025

8/10 Good

Darryl

Stayed 3 nights in May 2025

10/10 Excellent

Enmanuel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I recently stayed at the Ciqala Hotel in Puerto Rico over the weekend and had a great experience. The room service was excellent—prompt and attentive to every detail. Breakfast each morning was amazing, with a great variety of fresh and delicious options. The staff went above and beyond to make sure everything was perfect throughout my stay. Highly recommend this hotel for anyone looking for comfort, great service, and a welcoming atmosphere in San Juan!
Stayed 3 nights in May 2025

10/10 Excellent

Sheily

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Todo perfecto, limpieza, servicio…
Stayed 1 night in May 2025

10/10 Excellent

Christian

Stayed 5 nights in May 2025

10/10 Excellent

Orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice,convinces
Stayed 2 nights in May 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

We stay here several times a year. Love their room with separate living area. Comfortable bed, cozy covers. Very clean. Great service. Thanks for your assistance Paola B and Pablo!
Stayed 1 night in May 2025

10/10 Excellent

Shirley

Stayed 1 night in May 2025

8/10 Good

Shelton

Stayed 1 night in May 2025